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Nicole Wilson
105 Reviews
105 Reviews of Nicole Wilson
July 23, 2018
Excellent in every area Service and professionalism are top notch. Salesman was very knowledgeable, financing was quick and painless. Service department attentive and courte Service and professionalism are top notch. Salesman was very knowledgeable, financing was quick and painless. Service department attentive and courteous. Will not be disapponted if you buy a car here! More
by crshandbrn2000
Verified CustomerOther Employees Tagged: Jody Harris
July 18, 2018
Excellent, speedy, friendly Oil changed and tires rotated, in addition they inspected my exhaust and performed a 100 point inspection. No issues found at all. Car drives better t Oil changed and tires rotated, in addition they inspected my exhaust and performed a 100 point inspection. No issues found at all. Car drives better than before, and they even reset my oil indicator. All of this in a little over an hour with no appointment. Very happy customer here. More
by turianx9
Other Employees Tagged: Alfonso Guevara, Tia McLoud, Jessica Chapman
July 13, 2018
Superior The service was GREAT!!! Very little wait time!! The employees were very nice and accommodating. Explaining what they did was easy to understand and The service was GREAT!!! Very little wait time!! The employees were very nice and accommodating. Explaining what they did was easy to understand and a overall excellent job. More
by SANDRA480652
Other Employees Tagged: Denise Guajardo, Shona McAtee, Tia McLoud
July 13, 2018
Thanks, y’all! Always a pleasure to get exemplary service from Ray Lay and Tia and gang ! Y’all are the best( and all the people know it!!) Always a pleasure to get exemplary service from Ray Lay and Tia and gang ! Y’all are the best( and all the people know it!!) More
by LZADAMS
Other Employees Tagged: Raymond Lay , Tia McLoud, Cliff
July 12, 2018
2019 Liftgate Nichole, Was an absolute joy to deal with. Even though the place was very busy she took the time to listen to my problem and then made sure the fix Nichole, Was an absolute joy to deal with. Even though the place was very busy she took the time to listen to my problem and then made sure the fix was correct and then explained to me about what was necessary to accomplish the repair. Great job. More
by EGPEREZ
July 11, 2018
Exceeds expectations They are always curtious and get finished on time. The service is excellent and the staff keeps you well informed on the work being performed. Thanks! They are always curtious and get finished on time. The service is excellent and the staff keeps you well informed on the work being performed. Thanks! More
by KEMPDBK01
Other Employees Tagged: Shona McAtee
June 27, 2018
Excellent experience Mrs. Wilson has always made my experience in the service center comfortable. I consider her my personal service advisor. I would definitely recommend Mrs. Wilson has always made my experience in the service center comfortable. I consider her my personal service advisor. I would definitely recommend her to family and friends. More
by mrgreen10228
June 26, 2018
Check Engine Light I just want to thank Lee and Justin for being the utmost helpful people I have encountered at McClarty Ford. My check engine light came on one Friday I just want to thank Lee and Justin for being the utmost helpful people I have encountered at McClarty Ford. My check engine light came on one Friday and I called the service department. The initial contact that I spoke with was Nicole and I informed her of my problem of which she responded in a rude way and told me that it’s a car and that’s it’s man made. Well I’m pretty sure that not comforting to a customer and not helpful at all to the situation so I hung up and called back to speak with the service manager who was very nice and understanding. He advised me to bring my car in that Saturday morning so that they could run a diagnostic test to find out what the issue was and by the way Nicole told me there was no one to do that on a Saturday. I brought the car in and was told what the issue was and I was only my warranty by 800 miles of which Lee told me that he would see if Ford would make an exception. They kept me informed along the process of submitting paperwork to Ford and decided that they would cover the cost of my repair. I am so grateful that they were very caring and that they helped take the pressure off of how I was going to pay for the repair. I have since gotten an extended warranty that I didn’t think I would need because I purchased a brand new car. Well I have learned that they too can have problems. Thank you all so much for caring and being so professional in handling my situation. God Bless you both Lee and Justin!! More
by LASHONAJOHNSON
Other Employees Tagged: Justin Habel , Lee Moore
June 26, 2018
Quick, effective, satisfied Been having issues with my new truck and between service and sales they have been helpful. Hopfully it’s fixed now and I don’t have to come back but i Been having issues with my new truck and between service and sales they have been helpful. Hopfully it’s fixed now and I don’t have to come back but if I do I know I will be taken care of More
by adamreiss
June 22, 2018
Not customer driven. They just stare at you 😐 No return calls. Vehicle had parts and covers on passenger floor. Could not get courtesy ride at my convenience. The part that was replaced was broken No return calls. Vehicle had parts and covers on passenger floor. Could not get courtesy ride at my convenience. The part that was replaced was broken just at approximately 29,000 miles. Vehicle was parked part way in road and sidewalk. I could go on & on but I won’t. The only friendly person there was the cashier to take my money! More
by Greg
Other Employees Tagged: Cathy tried to help but service department wouldn’t answer her either
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