Niki Hutchens | Page 3

The were friendly, informative and considerate. Frustrated w car trouble and they were kind and listened. Frustrated w car trouble and they were kind and listened. More

by starrjackson Verified Customer Verified Customer

Print

Unbelievable Service. I will never take my Mazda anywhere else. I now see why this dealership has such an amazing reputation. Words cannot express how amazing this service I will never take my Mazda anywhere else. I now see why this dealership has such an amazing reputation. Words cannot express how amazing this service center is. They had our Mazda for about 3 wks while we sorted through several issues regarding a recalled navigation screen and warranty coverage on parts that hadn’t fully failed just yet. The dealership provided a loaner vehicle for the entire 3 wks at no additional charge, and somehow got Mazda corporate to fully cover the screen repair despite being outside the recall notice. They additionally stayed in contact and checked in periodically just to keep us informed. We will continue to utilize this dealership for all our service needs in the future. We highly recommend them and you will not be sorry. And ask for Nikki as your service writer. She is probably the best customer service rep I have ever had the privilege of working with. Well done Nikki! More

by Quin Verified Customer Verified Customer

Print

Roger is a great salesman. He was super helpful in explaining all the features of the car and with working out my trade in! He was super helpful in explaining all the features of the car and with working out my trade in! More

by EMMALOUGHRAN Verified Customer Verified Customer

Print

I Just Purchased My Mazda at lease end Buy Out the Transaction was Excellent Dealer outstanding Transaction was Excellent Dealer outstanding More

by omega2.2020 Verified Customer Verified Customer

Print

Roseville Mazda serviced my Mazda 3 yesterday. The work was done in a timely fashion and the Service Rep Niki was outstanding. She was very pleasant and her follow up was spot on. The work was done in a timely fashion and the Service Rep Niki was outstanding. She was very pleasant and her follow up was spot on. More

Print

My last two car services were handled by Niki without a hiccup and efficiently. The first one was last minute, but she was able to squeeze me into a slot so my car would be ready for a trip I had planned. hiccup and efficiently. The first one was last minute, but she was able to squeeze me into a slot so my car would be ready for a trip I had planned. My last service was also very efficient, she checked the car in and handled the rest herself. All I had to do was drop the car, and pick up once I received the call and video explaining the service done to my car. I love her friendly demeanor, efficiency and customer service attitude. Before her I've had five other service advisors pushing a sale for extra and unnecessary services/accessories -at two different Mazda dealerships. And so far these last two services were the least stressful and pleasant experiences. Thank you Niki! And you too Bobby -keep up the hard work! I will keep coming for many years. :) More

Print

Absolutely the worst place to do business with. Great salesmen, but after that, you'll be dealing with terrible people. They are not open and honest, they have terrible customer service, and they d Great salesmen, but after that, you'll be dealing with terrible people. They are not open and honest, they have terrible customer service, and they do not stand by what is right. I've had a ton of issues with them since I got my car, which I love, and it's only gotten worse. Don't do business here you'll regret it every day. And to the owners, no need to reply with some lame dishonest reply and no need to ask me to remove my review again, as I will not. You've proven you are not a good business and I'm speaking the truth. More

Print

My last vehicle I got from Mazda Roseville. Jordan got me through the process. Jordan is honest, knowledgeable and very easy to work with. I need to update my lease soon and look forward to wor Jordan got me through the process. Jordan is honest, knowledgeable and very easy to work with. I need to update my lease soon and look forward to working with Jordan again! More

Print