Niki Hutchens | Page 3

I Just Purchased My Mazda at lease end Buy Out the Transaction was Excellent Dealer outstanding Transaction was Excellent Dealer outstanding More

by omega2.2020 Verified Customer Verified Customer

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Roseville Mazda serviced my Mazda 3 yesterday. The work was done in a timely fashion and the Service Rep Niki was outstanding. She was very pleasant and her follow up was spot on. The work was done in a timely fashion and the Service Rep Niki was outstanding. She was very pleasant and her follow up was spot on. More

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My last two car services were handled by Niki without a hiccup and efficiently. The first one was last minute, but she was able to squeeze me into a slot so my car would be ready for a trip I had planned. hiccup and efficiently. The first one was last minute, but she was able to squeeze me into a slot so my car would be ready for a trip I had planned. My last service was also very efficient, she checked the car in and handled the rest herself. All I had to do was drop the car, and pick up once I received the call and video explaining the service done to my car. I love her friendly demeanor, efficiency and customer service attitude. Before her I've had five other service advisors pushing a sale for extra and unnecessary services/accessories -at two different Mazda dealerships. And so far these last two services were the least stressful and pleasant experiences. Thank you Niki! And you too Bobby -keep up the hard work! I will keep coming for many years. :) More

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Absolutely the worst place to do business with. Great salesmen, but after that, you'll be dealing with terrible people. They are not open and honest, they have terrible customer service, and they d Great salesmen, but after that, you'll be dealing with terrible people. They are not open and honest, they have terrible customer service, and they do not stand by what is right. I've had a ton of issues with them since I got my car, which I love, and it's only gotten worse. Don't do business here you'll regret it every day. And to the owners, no need to reply with some lame dishonest reply and no need to ask me to remove my review again, as I will not. You've proven you are not a good business and I'm speaking the truth. More

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My last vehicle I got from Mazda Roseville. Jordan got me through the process. Jordan is honest, knowledgeable and very easy to work with. I need to update my lease soon and look forward to wor Jordan got me through the process. Jordan is honest, knowledgeable and very easy to work with. I need to update my lease soon and look forward to working with Jordan again! More

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