Niki Hutchens | Page 2

i had great service everyone was very professional and very effiecient and very nice and my car was ready on time very effiecient and very nice and my car was ready on time More

by renee96 Verified Customer Verified Customer

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Niki was great, on time, kept me informed . Convienient appointment online was easy. Done on time Convienient appointment online was easy. Done on time More

by aquapta Verified Customer Verified Customer

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Nikki in service is nice and professional, and I enjoy working with her. Everyone in service is very welcoming. working with her. Everyone in service is very welcoming. More

by italiagirl Verified Customer Verified Customer

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Expectaions set 0 expectations met. I had my vehicle back when promised, a full inspection, serviced and running smoothly. My service agent was courteous and thorough. You cant ask for I had my vehicle back when promised, a full inspection, serviced and running smoothly. My service agent was courteous and thorough. You cant ask for better than that! More

by alisha.duck Verified Customer Verified Customer

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The were friendly, informative and considerate. Frustrated w car trouble and they were kind and listened. Frustrated w car trouble and they were kind and listened. More

by starrjackson Verified Customer Verified Customer

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Unbelievable Service. I will never take my Mazda anywhere else. I now see why this dealership has such an amazing reputation. Words cannot express how amazing this service I will never take my Mazda anywhere else. I now see why this dealership has such an amazing reputation. Words cannot express how amazing this service center is. They had our Mazda for about 3 wks while we sorted through several issues regarding a recalled navigation screen and warranty coverage on parts that hadn’t fully failed just yet. The dealership provided a loaner vehicle for the entire 3 wks at no additional charge, and somehow got Mazda corporate to fully cover the screen repair despite being outside the recall notice. They additionally stayed in contact and checked in periodically just to keep us informed. We will continue to utilize this dealership for all our service needs in the future. We highly recommend them and you will not be sorry. And ask for Nikki as your service writer. She is probably the best customer service rep I have ever had the privilege of working with. Well done Nikki! More

by Quin Verified Customer Verified Customer

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Roger is a great salesman. He was super helpful in explaining all the features of the car and with working out my trade in! He was super helpful in explaining all the features of the car and with working out my trade in! More

by EMMALOUGHRAN Verified Customer Verified Customer

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I Just Purchased My Mazda at lease end Buy Out the Transaction was Excellent Dealer outstanding Transaction was Excellent Dealer outstanding More

by omega2.2020 Verified Customer Verified Customer

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Roseville Mazda serviced my Mazda 3 yesterday. The work was done in a timely fashion and the Service Rep Niki was outstanding. She was very pleasant and her follow up was spot on. The work was done in a timely fashion and the Service Rep Niki was outstanding. She was very pleasant and her follow up was spot on. More

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My last two car services were handled by Niki without a hiccup and efficiently. The first one was last minute, but she was able to squeeze me into a slot so my car would be ready for a trip I had planned. hiccup and efficiently. The first one was last minute, but she was able to squeeze me into a slot so my car would be ready for a trip I had planned. My last service was also very efficient, she checked the car in and handled the rest herself. All I had to do was drop the car, and pick up once I received the call and video explaining the service done to my car. I love her friendly demeanor, efficiency and customer service attitude. Before her I've had five other service advisors pushing a sale for extra and unnecessary services/accessories -at two different Mazda dealerships. And so far these last two services were the least stressful and pleasant experiences. Thank you Niki! And you too Bobby -keep up the hard work! I will keep coming for many years. :) More

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