Nikki Degraffenreid | Page 13

My experience Great service, the enviornment was excellent and the coffee was also excellent, I would go there for their good service and also some good coffee Great service, the enviornment was excellent and the coffee was also excellent, I would go there for their good service and also some good coffee More

by nam032001jr Verified Customer Verified Customer

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horrible service customer service was horrible as well as wait time and maintenance prices for the simplest fixes not happy at all with the non service i was provided customer service was horrible as well as wait time and maintenance prices for the simplest fixes not happy at all with the non service i was provided More

by DANNYHAMAMUD87 Verified Customer Verified Customer

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Too long of a wait i drove in from out of town and waited 3 hours for an oil change I realize I did not have an appt but 3 hours for an oil change is not acceptable i drove in from out of town and waited 3 hours for an oil change I realize I did not have an appt but 3 hours for an oil change is not acceptable More

by CASSOLOT1 Verified Customer Verified Customer

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Awesome The day I got a call from them I also got an appointment for that same day. Very courteous and friendly people. Nikki was the one who walked us throug The day I got a call from them I also got an appointment for that same day. Very courteous and friendly people. Nikki was the one who walked us through everything. As soon as we walked in she greeted us, offered us water and asked us how she could help us. She showed us exactly what we asked for, and even offered alternatives when we were unsure of what would suit our lifestyle best. She was very clear, straightforward and kind. The man who helped us with the financing was very funny, and personable. We walked out of there with the perfect car, feeling like we got an awesome deal. It was very speedy and efficient. We would definitely recommend this dealership to our friends and family. Thank you so much! More

by MRCHRISALI Verified Customer Verified Customer

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Awesomeness I truly appreciate the patience, care, and consideration that I was shown while purchasing my 2012 Volkwagen CC. When I encountered some issues with m I truly appreciate the patience, care, and consideration that I was shown while purchasing my 2012 Volkwagen CC. When I encountered some issues with my car. The dealership did not heaistate to place me in a dealership loaner vehicle until my car was completely serviced. This dealership truly care about their customers. They have exceeded my expectations when it came to service. Thank you Cameron Kawcak for being my salesman. Thank you as well to Josh Kawcak and Thomas Lin who assisted in the entire process of me purchasing the vehicle. I will gladly refer customers in the future to your dealership. Thank you. More

by ottalieclark Verified Customer Verified Customer

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Regular maintenance of the Vehicle Mario was very helpful when informing me the maintenance package I purchased for my vehicle didn't cover any other services outside of oil changes. He Mario was very helpful when informing me the maintenance package I purchased for my vehicle didn't cover any other services outside of oil changes. He explained the situation and offered to cover my tire rotation for the confusion. I saw Nikki briefly while waiting for the vehicle and wanted to give her the rating she deserved for helping me get my vehicle in the first place. I hope Mario and Nikki see this and are acknowledged for their exceptional service. More

by JULIANDCOBO Verified Customer Verified Customer

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new truck The sales person, Nikki was great! The Manager Louis was great, the guy doing the numbers and the bargaining was an idiot. All in all I would recommen The sales person, Nikki was great! The Manager Louis was great, the guy doing the numbers and the bargaining was an idiot. All in all I would recommend this dealer, they delivered what they promised and I didn’t feel like I got screwed over. They could speed things up quite a bit, I was there a very long time. More

by CHADCANTRELL08 Verified Customer Verified Customer

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Some disappointment!!😢 For the most part I am happy. Still waiting on the call to get somethings fixed. Was disappointed when I asked about the remote entry was told there w For the most part I am happy. Still waiting on the call to get somethings fixed. Was disappointed when I asked about the remote entry was told there wasn't one. Car fax said there was. Not only that I only got one key and almost locked in the car the night I got it. When I went to inquire about another key they said they would call me back. Still waiting on that call 1 week later. Other then that I think the saies people need to know themselves more about the cars and warranties they are trying to sell. I do love the car it is al lot of fun!! More

by CMRICE713 Verified Customer Verified Customer

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New ride Nice friendly staff no hard sale it was one of the best experience kick is a great sales person I had left my glasses in my old car I called him the n Nice friendly staff no hard sale it was one of the best experience kick is a great sales person I had left my glasses in my old car I called him the next day to ask him to get them and hold them till I could come back in he went as far as to take a picture and text me he had them More

by DDAVIS19 Verified Customer Verified Customer

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Awesome service They worked with me since the moment I walked though the door . Awesome customer service ! Great experience overall . Love my new Hyundai Santa Fe XL They worked with me since the moment I walked though the door . Awesome customer service ! Great experience overall . Love my new Hyundai Santa Fe XL More

by ALEKSISRODZ Verified Customer Verified Customer

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