Nina Mallory | Page 4

This visit was disorganized, extremely slow (2 hrs for an oil change and tire rotation). Took just as long to get the paperwork as to complete the labor. Spoke with customer service regarding the wrong name oil change and tire rotation). Took just as long to get the paperwork as to complete the labor. Spoke with customer service regarding the wrong name and address on my account and again no changes have been made. Is this person receiving my POINTS because I am not seeing them on my account. Asked this question as well with a very passive response. I’m not sure I will be returning for anymore services to my car. More

by MONCHELLE_V Verified Customer Verified Customer

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I brought my truck in for a humming sound, was told they would put new tires on to see if the sound went away. Was not done, and the issue was not resolved. This issue started within 6 months of purchasing, would put new tires on to see if the sound went away. Was not done, and the issue was not resolved. This issue started within 6 months of purchasing, reported it to them and still not fixed. Their only goal is to get every vehicle out as quickly as possible, and make sure anything covered under warranty is ignored. More

by amcneal11292 Verified Customer Verified Customer

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The service appointment was organized and prompt, In addition, the waiting room was nice and clean. addition, the waiting room was nice and clean. More

by jeffdavistenn Verified Customer Verified Customer

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Lack of communication with customer concerning repairs of vehicles and given incorrect information about cost vehicles and given incorrect information about cost More

by JPDOUGLAS Verified Customer Verified Customer

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Service department is top notch would recommend to anyone they are very knowledgeable and courteous they are very knowledgeable and courteous More

by weeks423 Verified Customer Verified Customer

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Prompt and courtesy service. The receptionist that checked me in was exceptionally helpful and informative. The receptionist that checked me in was exceptionally helpful and informative. More

by billrdotson Verified Customer Verified Customer

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I have dealt with Champion Chevrolet in Kingsport TN for many years. I have always been satisfied with the service I received there. The staff is friendly, service is great and they are so willing to help many years. I have always been satisfied with the service I received there. The staff is friendly, service is great and they are so willing to help in any way possible. I have had service from all departments here. The most recent was from the body shop and Wayne the manager was very helpful, kind, and friendly. The body shop did an excellent job on my repairs. I'm completely satisfied with Champion Chevrolet and would recommend for all your vehicle needs. More

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Great place to do business! Sales and financing department was awesome and made things simple and easy. Much appreciated! Sales and financing department was awesome and made things simple and easy. Much appreciated! More

by LEACHSPOT010101 Verified Customer Verified Customer

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Excellent service. work was completed ahead of schedule, and vehicle was returned in excellent condition. work was completed ahead of schedule, and vehicle was returned in excellent condition. More

by dgreear Verified Customer Verified Customer

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Great to work with. Service and salesman are very professional in Kingsport. Recommend them to anyone Service and salesman are very professional in Kingsport. Recommend them to anyone More

by JACKIESTRICKLER63 Verified Customer Verified Customer

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