Nina Mallory | Page 5
Service Advisor
Champion Chevrolet Buick GMC Kingsport
1220 East Stone Drive
Kingsport, TN 37660
60 Reviews
Write a Review60 Reviews of Nina Mallory
November 18, 2023
Service was great prompt and professional,service department was very clean and will definitely be using their services again. department was very clean and will definitely be using their services again. More
Other Employees Tagged: Tim Copenhaver, Jeff Lewis, Lindsey Roberts, Aaron Ferguson, Chris Salyers, Kevin Smith
November 17, 2023
Good people=good employees=good business= more profit=more money for employees and owners= satisfied custermers profit=more money for employees and owners= satisfied custermers More
Other Employees Tagged: Aaron Ferguson
November 12, 2023
I was extremely surprised when I saw the sign announcing a 3% surcharge for paying with a credit card. I asked when this started and I was told it was after the new owners took over. It is a ridiculous and a 3% surcharge for paying with a credit card. I asked when this started and I was told it was after the new owners took over. It is a ridiculous and petty charge from a business of your size. We have been customers of Courtesy for 40 years, but this makes me wonder your loyalty to your customers. More
November 06, 2023
The service manager, Jeff, was way above average in his effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked effort to diagnose and resolve the issue I was having with my vehicle. After completing the repair he let me know the vehicle was ready to be picked up and arranged for Champion's driver to pick me up. I did have a concern when paying for the charges when the sales assistant described the reason for the high amount of the charges. She "explained" it by saying that the repair [of my differential] required "9 quarts of oil at $28 per quart" which amounted to the $280+ being charged. After I looked at it more closely, it was obvious that the bill was for 1 quart of oil and the rest was labor and miscellaneous items. More
Other Employees Tagged: Jeff Lewis, Lindsey Roberts
November 05, 2023
Service manager and mechanic were very helpful after I had been dealing with OnStar. OnStar would not help and would tell me lie after lie, never would call me back after saying they would. had been dealing with OnStar. OnStar would not help and would tell me lie after lie, never would call me back after saying they would. More
Other Employees Tagged: Jeff Lewis, Lindsey Roberts, Aaron Ferguson
November 01, 2023
I called to have my truck serviced so I dropped it off. They said they will get to it when they can.so it was ready the same day.cant get any better than that. They said they will get to it when they can.so it was ready the same day.cant get any better than that. More
Other Employees Tagged: Jeff Lewis, Lindsey Roberts, Aaron Ferguson
October 30, 2023
Jamie the sales manager was a great help and explained the vehicle to us in full detail the vehicle to us in full detail More
Other Employees Tagged: Tim Copenhaver, Monty Thacker, Kevin Smith
October 28, 2023
I needed an oil change, walked in and asked when I could get an appointment and the girl said 2 hours, the previous dealer was always 2-3 weeks out get an appointment and the girl said 2 hours, the previous dealer was always 2-3 weeks out More
Other Employees Tagged: Jeff Lewis, Lindsey Roberts, Aaron Ferguson
October 22, 2023
Friendly and very professional and reliable, take time to explain things without being in a rush explain things without being in a rush More
Other Employees Tagged: Lindsey Roberts
October 21, 2023
No one or no place is "perfect". Good service & good people! Keep up the good work! Good service & good people! Keep up the good work! More
Other Employees Tagged: Craig Hite, JOHN BROOKS, Lindsey Roberts, Kevin Smith