Nizam Mushaba | Page 28

2016 Forester Laura Chapdelaine is a smart, attentive, personable salesperson. Our experience of buying a car was first rate. We never intended on making such a pu Laura Chapdelaine is a smart, attentive, personable salesperson. Our experience of buying a car was first rate. We never intended on making such a purchase but the deal, the process and the service was exceptional. She listened to our needs, took her time and even bought us lunch. Who could ask for more? Plus we drove off in an awesome 2016 Forester! More

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Brattleboro Subaru Earns Your Business! Brattleboro offered a great price on a Subaru Forester through the Consumer Reports Car Buying Service. No dealerships in the Albany, New York area c Brattleboro offered a great price on a Subaru Forester through the Consumer Reports Car Buying Service. No dealerships in the Albany, New York area could match their price or provide their level of service. Brattleboro found the exact car we wanted coming into port, had the options put on near the port, and prepped the car so it looked wonderful when we came to pick it up. Ian Findlay carefully reviewed the lease and purchase options and answered every question we had about the Forester. Brattleboro agreed to register and plate the car in New York State to make our lives even easier. It was delightful to work with such honest, forthright, responsive, and helpful people. They don't just rely on having a great car to sell. They want to give you an excellent experience getting into your new car. I encourage other New Yorkers to consider this dealership "far from the madding crowd." We are very happy that we did! More

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SUBARU is GREAT~ The employees GREATER I purchased my second Subaru, not even planning to. I went in for an oil change on my 2015 Legacy and left with a 2016 Forester. How did that happen? I purchased my second Subaru, not even planning to. I went in for an oil change on my 2015 Legacy and left with a 2016 Forester. How did that happen? I am not sure, but I can tell you one thing, I am not sorry in the least, even though the Forester is NOT the same on gas. I dealt with Laura Chapdelaine and my daughter and I love her to death. She is sincere, capable, honest, reliable, and trustworthy. On top of that, she is VERY personable and seems to get along great with everyone. I will not do business with anyone else when I get my next Subaru in 3 years. (Please don't leave Laura. We love you) Nizam did the financial piece as he did the first time. He is great as well, but Laura has left a lasting impression that TRULY won me over after some issues on my Legacy purchase. NOT that it was a bad experience, only that the salesperson was not as knowledgeable on the vehicle accessories. I still loved the car, but it did not have the one feature I wanted. Laura made sure I had everything I wanted PLUS more. I actually was upset because I thought she misinformed me about USB ports. Boy was I wrong. Not only that, there was ONE more than a thought, in a perfect location for my daughter to charge her game system. Yeah to Brattleboro Subaru, A+ to Laura and Nizam, and to a WONDERFUL, and hopefully a lasting relationship for a long time to come. Was so much fun, coming in for an oil change and leaving with a brand new car. More

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A Gem of a Salesperson in Brattleboro I was looking to purchase my first Subaru after being a lifelong GM person. Local inventory was lacking, so I traveled down to Brattleboro. The deale I was looking to purchase my first Subaru after being a lifelong GM person. Local inventory was lacking, so I traveled down to Brattleboro. The dealership was easy to find, and inventory as good as advertised. We were met promptly at 10am for our sales appointment by the Internet Sales Manager and Laura Chapdelaine. Let me just say that our experience with Brattleboro Subaru was positive on all levels, but Laura is the reason my wife and I would go back to Brattleboro Subaru in the future. She was personable, organized, and knowledgeable. We had an honest discussion about the two Subarus we were test driving. Not ONCE did I feel the apprehension I think most people feel when dealing with a sales person. In fact, I felt that Laura was on our side then entire visit. She is a gem, and an asset to her dealership! More

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2015 Crosstrek purchase -satisfying experience! When I was searching for an almost-new Certified Pre-Owned Subaru, I heard good things about Brattleboro Subaru dealership from several friends and co When I was searching for an almost-new Certified Pre-Owned Subaru, I heard good things about Brattleboro Subaru dealership from several friends and colleagues as I polled them about their Subaru experiences. Even though I had to drive 45 minutes from where I live, I found the effort well worth it! Laura immediately took me out in the car I had spotted online, explaining in detail its features, taking me on various local roads to illustrate the Crosstrek "chops", and, in general, paying close, friendly attention to my concerns and questions. She then introduced me to Nizam Mushaba, and I was able to trade in my old car and set up very favorable financing with his help. I so appreciated his clear, low-key, informative explanations of any and all of my questions about the purchase terms and paperwork. I left that afternoon in my new car feeling positive and satisfied, rather than the worn out, bamboozled feeling I have had buying cars in the past. A few days later, I returned to get my new-to-me preowned car detailed, which we hadn’t had time to do on the day of the purchase. I had a third very positive, fun experience with another member of the Brattleboro Subaru team. The Reconditioning Department manager, Nate Haskell, took the time to answer all my questions about maintaining both the interior and exterior surfaces of my new Ride, as well as doing a superb, like-new, bang up job detailing my Crosstrek so it gleamed and shimmered inside out. Since then, Laura has been great in following up quickly and professionally any subsequent issues. She has been wonderful at communicating the next steps in scheduling appointments and has always returned my call or email swiftly, respectful of my time. I must say that the friendly, competent, and professional team at Brattleboro Subaru more than makes up for the effort of traveling 45 minutes from my home to have my car serviced. More

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Excellent Experience My wife and I recently purchased a new 2016 Forester. The experience at Brattleboro Ford was nothing less that pleasant and wonderful. Laura was very My wife and I recently purchased a new 2016 Forester. The experience at Brattleboro Ford was nothing less that pleasant and wonderful. Laura was very understanding and very very patient with me (almost 2 month) as we worked through what I was trying to do with the options I had with my trade ins. Laura was very knowledgeable in all of the Subaru product. She went over all of the options and trim levels with a couple of models that we were looking at. And when the time came for the final negotiation she/they were very good and work hard to get me what I felt was a very good deal. We were looking to trade in our 07 Edge that we absolutely loved and were a little worried about liking the Forester. But 3 month into owning it now and all I can say is we now absolutely love the Forester. Thank you Laura and all at Brattleboro Subaru. More

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This is a terrific team! This had to have been the best car-buying experience of my life! Each person I worked with to put the deal together was fantastic. Laura, Marie, Nate, This had to have been the best car-buying experience of my life! Each person I worked with to put the deal together was fantastic. Laura, Marie, Nate, Luke, and Niz-- you are all very professional and fantastic representatives of your company. I have a Forester now that I absolutely love and that is the perfect fit for my family and our budget. Thank you so much-- we'll see you next time we buy a car. You are our car dealer for life! More

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Excellent experience from start to finish On Saturday night, I saw a vehicle online at a great deal. I put in a request for more information, not expecting to hear from anyone until at least t On Saturday night, I saw a vehicle online at a great deal. I put in a request for more information, not expecting to hear from anyone until at least the next day. Within 20 minutes, Amy had emailed me to let me know the Forester was still available and asking if I'd be able to drive out to view it. I explained that I lived a ways away and wouldn't be able to make in until at least Monday. Before the dealership had even opened, she made arrangements for me to put a hold deposit down and view it then. When I arrived, Amy greeted me and introduced me to Billy in sales. He did a great job showing me the vehicle, answering in detail all questions I had, and negotiating a great rate for me. He was very honest and forthright about everything upfront. I also met with Niz, the money manager, who explained each document he had me sign as well as the various warranty policies in detail. It was a great experience and I was glad I drove out to Brattleboro from about 75 miles away for a great deal. Thanks so much! More

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We liked them so much we bought 3 cars in 1 week! We just bought 3 new cars from Brattleboro Subaru in 1 week!! My daughter had looked at the new Impreza at a different dealer. My husband liked th We just bought 3 new cars from Brattleboro Subaru in 1 week!! My daughter had looked at the new Impreza at a different dealer. My husband liked the car so much he went to Brattleboro and ended up getting one at a way better price than the other dealer had offered my daughter. They beat the other dealers price by a lot and didn't even know what the offer was! I even traded in my almost new car because I liked the Impreza so much more than my 2015 Nissan. Matt Verge has been an excellent sales man. Always to our questions and quickly. When there was an issue with my daughters insurance he sat and helped us find new insurance. Everyone was so helpful through the whole process. It was not like buying from the other dealers in the area. If you need a new car.. come to Brattleboro Subaru! Ask for Matt! More

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Very happy with our buying experience at Brattleboro Subaru Did not think we were prepared to purchase a newer car but sales consultant Ian Findlay and his associates brought us through the whole process. His e Did not think we were prepared to purchase a newer car but sales consultant Ian Findlay and his associates brought us through the whole process. His easy manner and understanding of our financial situation gave us the confidence to now own a good reliable car with a 2 year full warranty and as we all know when things are tight that kind of reliability is worth a lot. More

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