Noah Matson | Page 2

If I could give Landon a higher rating I would! My experience buying my new CX5 a few weeks ago was hands down the absolute best car buying experience I have ever had. I had two transactions in A My experience buying my new CX5 a few weeks ago was hands down the absolute best car buying experience I have ever had. I had two transactions in April. I purchased the current lease I had on a 2023 CX5 which I was giving to my daughter and then I needed a car to replace that I was looking at a Volkswagen a Buick and a Mazda. Landon started. building the relationship with me 2 years ago while I was waiting for service on my car. Just chatting he did a quick transfer of his contact card to my phone and I always looked for him when I went to the dealership. When I went to buy a car last May for my husband, we had a terrible experience at your dealership and we walked out (Landon wasn’t there. )and went straight over to Summers Buick and bought a new car there. I told Landon and Gwen about my experience and the fact that I was looking to buy a new car after this lease was up and they bent over backwards to make sure I was taken care of. For the first time in my life I felt great leaving a car dealership after buying a car. That says a lot because I’m 63 years old and I’ve purchased or at least quite a few cars in those years Landon Gwen and Robin were a fantastic team and it’s that team visual that clients like to see because you don’t feel like a number and you don’t feel like justanother sale. I spent more hours in your dealership over the last two months than I can count, and they always greeted me with a smile always answered my questions and never made me feel like a bother. I even brought them cookies when we came to pick up my car which I can assure you giving a gift of food has never been on my list for the person who is selling me a car. Great job to that team Landon, Gwen and Robin. Russ Darrow Mazda is very lucky to have you guys and because of them I guess I am a lifelong Mazda owner and Russ Darrow client. To Landon, Gwen and Robin thank you so much for putting the fun back into buying a car. That’s the way it should be.! Lori Eckhardt More

by LORI.A.ECKHARDT Verified Customer Verified Customer

Print

They really explained the whole process for us first time car buyers. We got to leave the lot with the exact car we wanted! car buyers. We got to leave the lot with the exact car we wanted! More

by JAMIELEEMCD777 Verified Customer Verified Customer

Print

I recently purchased a CX-50 and had a positive experience with Landen and Robyn. They were attentive and followed up with me consistently. experience with Landen and Robyn. They were attentive and followed up with me consistently. More

Print

Had a good experience at Mazda dealership today, especially with Nathan. The process was very smooth and we took our car today. especially with Nathan. The process was very smooth and we took our car today. More

Print

I didn’t meet a Gwen Moore. So I can’t rate her. Salesman was wonderful and pleasant as always. So I can’t rate her. Salesman was wonderful and pleasant as always. More

by Jenmalicki Verified Customer Verified Customer

Print

Very friendly and Great service ! !!!! Easy to work with. Customer care and service was amazing !!!! Easy to work with. Customer care and service was amazing More

by DRAKOWSKI58 Verified Customer Verified Customer

Print

Deal was finalized as I thought, I put the requested deposit down. All requested documents. Signed all necessary documents, got the keys. Then I was told that it was an issue with the lender. 2 days lat deposit down. All requested documents. Signed all necessary documents, got the keys. Then I was told that it was an issue with the lender. 2 days later after hanging up on me twice when I called inquiring about the status, was told it was sold. I feel that they were not professional and they could or should have been straight forward with me instead of leading me on. I don't have the best credit but they told me it was all good. More

Print

Every staff person I worked with really listened to my needs & did a great job getting me the best car to meet those needs. Their customer service is top notch! needs & did a great job getting me the best car to meet those needs. Their customer service is top notch! More

by CDAVIDSON711 Verified Customer Verified Customer

Print

I have been a loyal customer and feel that you are fair and work well with customer service. and work well with customer service. More

by GLADYS76 Verified Customer Verified Customer

Print

Everyone was so nice. It was a great experience. Terrific vehicles. My 3rd CX5. So happy with everyone at Russ Dartow. Great crew. It was a great experience. Terrific vehicles. My 3rd CX5. So happy with everyone at Russ Dartow. Great crew. More

by CHUCKL1964 Verified Customer Verified Customer

Print