LANDON HILL

Very friendly service, and repairs were completed within the estimated time frame, including a recall update. We will definitely be returning customers! the estimated time frame, including a recall update. We will definitely be returning customers! More

by ARODEMEYER Verified Customer Verified Customer

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I have been a customer since 2019 when I purchased my vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! More

by ponnieg Verified Customer Verified Customer

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If I could give Landon a higher rating I would! My experience buying my new CX5 a few weeks ago was hands down the absolute best car buying experience I have ever had. I had two transactions in A My experience buying my new CX5 a few weeks ago was hands down the absolute best car buying experience I have ever had. I had two transactions in April. I purchased the current lease I had on a 2023 CX5 which I was giving to my daughter and then I needed a car to replace that I was looking at a Volkswagen a Buick and a Mazda. Landon started. building the relationship with me 2 years ago while I was waiting for service on my car. Just chatting he did a quick transfer of his contact card to my phone and I always looked for him when I went to the dealership. When I went to buy a car last May for my husband, we had a terrible experience at your dealership and we walked out (Landon wasn’t there. )and went straight over to Summers Buick and bought a new car there. I told Landon and Gwen about my experience and the fact that I was looking to buy a new car after this lease was up and they bent over backwards to make sure I was taken care of. For the first time in my life I felt great leaving a car dealership after buying a car. That says a lot because I’m 63 years old and I’ve purchased or at least quite a few cars in those years Landon Gwen and Robin were a fantastic team and it’s that team visual that clients like to see because you don’t feel like a number and you don’t feel like justanother sale. I spent more hours in your dealership over the last two months than I can count, and they always greeted me with a smile always answered my questions and never made me feel like a bother. I even brought them cookies when we came to pick up my car which I can assure you giving a gift of food has never been on my list for the person who is selling me a car. Great job to that team Landon, Gwen and Robin. Russ Darrow Mazda is very lucky to have you guys and because of them I guess I am a lifelong Mazda owner and Russ Darrow client. To Landon, Gwen and Robin thank you so much for putting the fun back into buying a car. That’s the way it should be.! Lori Eckhardt More

by LORI.A.ECKHARDT Verified Customer Verified Customer

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I didn't appreciate how I asked questions first before the diagnostic of my car and was charged 111 dollars to just check what was wrong with my car and my car wasn't even fixed this is the second time th the diagnostic of my car and was charged 111 dollars to just check what was wrong with my car and my car wasn't even fixed this is the second time this has happened to me for commission purposes and it's unfair to people I called prior to my visit and was rushed off the phone because it was close to closing time and before my appointment I asked valid questions and was still charged and left with my engine light still on More

by SARINAGIDARISINGH Verified Customer Verified Customer

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I'm been going there for ten years on and off and Landon was the best customer service person I've had. When they thought my repairs would take more time Landon set me up with a loaner car for the rest of t was the best customer service person I've had. When they thought my repairs would take more time Landon set me up with a loaner car for the rest of the day and I was able to go back to work. I was bracing myself for an estimate that would be more than I could afford but then got a call the next morning that the service techs also fixed my sunroof in an hour! To have great friendly customer service with a can-do attitude and transparent and fair service gives me confidence and comfort to always make Metro Mall Mazda my place for repairs going forward. More

by andrewdoyle247 Verified Customer Verified Customer

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They all did a great job on my Mazda, I especially love the videos of the work. the videos of the work. More

by gardencrows Verified Customer Verified Customer

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It was a pleasant visit but I think I came at a very busy time I'd day because I waited for some time. Overall the service was good time I'd day because I waited for some time. Overall the service was good More

by KARINTH76 Verified Customer Verified Customer

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As always the service team is great. And service happened quicker than anticipated. I’ll never be a fan of the extra 3% for using a credit card though. And service happened quicker than anticipated. I’ll never be a fan of the extra 3% for using a credit card though. More

by mlsgoody122 Verified Customer Verified Customer

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It is always a positive and pleasant experience when I visit the dealership. Everyone I’ve encountered in the Service Department is friendly, professional, and competent. visit the dealership. Everyone I’ve encountered in the Service Department is friendly, professional, and competent. More

by precise1 Verified Customer Verified Customer

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Great Great great great great great great great great great Great great great great great great great great great great Great great great great great great great great great More

by CHRISTOPHERSHOWS Verified Customer Verified Customer

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