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LANDON HILL
LANDON HILL at Russ Darrow Metro Mazda

LANDON HILL

SERVICE ADVISOR

Russ Darrow Metro Mazda

11330 W Metro Auto Mall
Milwaukee, WI 53224

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4.8
20 Reviews
4.8

20 Reviews

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20 Reviews of LANDON HILL

September 24, 2026

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Employee Rating

Young man who took my information was friendly and knowledgeable about my car and guided me to the proper maintenance required. Video showing my car and the current condition was very good. The tech f More

by Gil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 24, 2026

Russ Darrow Metro Mazda responded

Knowing that the video walk-through clarified your Mazda CX-5’s condition and put your mind at ease is rewarding. We’re glad our team could guide you to the proper maintenance and make the check-out process efficient. Hearing you’ll keep coming back for all your maintenance needs means a lot to us. Dean Saidai dean.saidai@russdarrow.com

August 12, 2026

Dealership Rating
Employee Rating

They always do a great job. Pricing is fair the staff is great! I’ll keep going back. More

by dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd, Zoe DeRose, Victor Perez-Gonzales

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Aug 12, 2026

Russ Darrow Metro Mazda responded

Knowing that our pricing felt fair and our team treated you well means a lot to our service department. We appreciate your loyalty and look forward to caring for your Mazda3 again. Jalen Moore jalen.moore@russdarrow.com

July 05, 2026

Dealership Rating
Employee Rating

The service staff were very friendly and efficient. Nice area to wait, good updates good location More

by mbw1011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nick Mudd, Miguel Mazaba

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Jul 05, 2026

Russ Darrow Metro Mazda responded

Thank you for highlighting how friendly and efficient our service staff was during your Mazda CX-70 appointment. We’re glad the waiting area was comfortable, the updates were helpful and the location convenient. Jalen Moore jalen.moore@russdarrow.com

June 18, 2026

Dealership Rating
Employee Rating

Scheduling my appointment was quick and easy. Oil change and tire rotation were fast and friendly More

by CJCALIMLIM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd, Miguel Mazaba

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Jun 18, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating and for trusting us with your Mazda CX-50. We’re delighted scheduling your appointment was effortless and that the oil change and tire rotation were fast and friendly. Jalen Moore jalen.moore@russdarrow.com

June 05, 2026

Dealership Rating
Employee Rating

I love the video showing me the status of my car, Landon is well-spoken and kind. Thank you. More

by MDIAMONIQUE
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

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Jun 05, 2026

Russ Darrow Metro Mazda responded

It’s great to know the video updates offered insight into your Mazda’s status. Landon will be pleased to hear your comments about his professionalism and kindness. We look forward to assisting you again. Jalen Moore jalen.moore@russdarrow.com

May 31, 2026

Dealership Rating
Employee Rating

Landon is always a pleasure to work with. He has great customer service and is very knowledgeable! More

by LYSH.WARD
Recommend Dealer
Yes

Other Employees Tagged: LANDON HILL

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Jun 03, 2026

Russ Darrow Metro Mazda responded

We are so glad that we had the opportunity to work with you, and that Landon and our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Jalen Moore jalen.moore@russdarrow.com

May 31, 2026

LYSH.WARD responded

Landon is always a pleasure to work with. He has great customer service and is very knowledgeable!

May 31, 2026

Dealership Rating
Employee Rating

They do a great job of telling me what my car needs and showing prices up front. More

by heatherryan00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Miguel Mazaba

Print
May 31, 2026

Russ Darrow Metro Mazda responded

Our service team is glad we could clearly explain what your Mazda CX-5 needed and show pricing upfront. Thank you for sharing your feedback. Jalen Moore jalen.moore@russdarrow.com

May 30, 2026

Dealership Rating
Employee Rating

Victor was friendly and really explained what was needed on my car. He also explained what will be needed in the future. He did a great job helping me with my oil change. More

by Cheryl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd, Miguel Mazaba, Zoe DeRose, Victor Perez-Gonzales

Print
May 30, 2026

Russ Darrow Metro Mazda responded

Thank you for the five-star rating! We’re glad Victor clearly explained today’s service and future maintenance while performing your oil change. Enjoy your Mazda. Jalen Moore jalen.moore@russdarrow.com

May 11, 2026

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Employee Rating

Very friendly service, and repairs were completed within the estimated time frame, including a recall update. We will definitely be returning customers! More

by ARODEMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gerald Schiller

Print
May 11, 2026

Russ Darrow Metro Mazda responded

It’s great to hear our team provided friendly service and completed your Mazda3 repairs and recall update on time. We appreciate your trust and look forward to welcoming you back. Jalen Moore jalen.moore@russdarrow.com

May 10, 2026

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Employee Rating

I have been a customer since 2019 when I purchased my vehicle. I have been a satisfied customer! Thank you for treating me well thank I can continue to return for the services I needed! More

by ponnieg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bruce Carrick, Nick Mudd, Zoe DeRose, Victor Perez-Gonzales , Kirsten Jones

Print
May 10, 2026

Russ Darrow Metro Mazda responded

Thank you for your loyalty since 2019 and for trusting us with your Mazda CX-5 service needs. We’re glad to have earned your satisfaction and look forward to helping you again soon. Jalen Moore jalen.moore@russdarrow.com

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