Nobu Ishihara
Nobu Ishihara at Toyota Sunnyvale
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Nobu Ishihara | Page 16

Sales Manager

Toyota Sunnyvale

898 W El Camino Real
Sunnyvale, CA 94087

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not yet
rated
168 Reviews

Nobu, who speaks Japanese, is a married father of three, and a Bay Area resident of 16 years. With his favorite part of the work day being the time he gets to spend communicating with his customers, Nobu looks forward to meeting new Toyota Sunnyvale customers each day. As a sales engineer prior to joining the Toyota Sunnyvale Sales Team, he has brought great customer service skills to his customers. During his free time, Nobu enjoys spending time with his family, sports, and reading a good book.

Dealership Experience

11 yrs, 3 mos

Industry Experience

11 yrs, 3 mos

Languages Spoken

English English

Japanese Japanese

not yet
rated

168 Reviews

Write a Review

168 Reviews of Nobu Ishihara

July 26, 2014

Dealership Rating

Great customer service Customer service was great, especially after I bought my car. This is my first time to own a car so his advice helps me a lot. He replies quickly to m More

by hanayuki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 28, 2014

Toyota Sunnyvale responded

We appreciate you for taking the time to write this review. It is wonderful to hear that our staff at Toyota Sunnyvale was able to provide you with a great customer service. We really appreciate this feedback and we will share it with them. Do not hesitate to contact us if you have further questions about your vehicle. Be sure to take advantage of the complimentary, 119-point annual inspection that we offer as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

July 25, 2014

Dealership Rating

Excellent Experience I have been to several dealers, and Toyota Sunnyvale was one of them. Compared with others, only this dealer offered various nice vehicles for me, and More

by uto yasuhito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jeffrey Lin

Jul 25, 2014

Toyota Sunnyvale responded

Thank you for writing about your visit with us. I am happy to hear that Jeffrey and Nobu were able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; do not hesitate to call if you have any questions or concerns about your vehicle. Also, please do not forget to take advantage of the complimentary, 119-point annual inspection that we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

May 27, 2014

Dealership Rating

Very kind and friendly Customer service is very nice. He took care of me even after purchasing the car. The response is quickly and friendly. It's very important for me like More

by JunkaKaneda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 27, 2014

Toyota Sunnyvale responded

Thank you for your recommendation of our dealership. Our team tries to make the experience buying a car enjoyable before, during, and after the transaction and we are glad that this was the case during your last visit. We can’t wait to work with you again. Don’t forget to take advantage of our complimentary scheduled shuttle service that we provide as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

May 17, 2014

Dealership Rating

Amazing and hospitable experience despite technical hiccups I have recently purchased a used 2007 toyota camry. I have to say that the three people I have interacted with (Ryan, Nobu, and Ken) are of amazing qu More

by MohammedSabry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Ken Costa, Ryan McCune

May 19, 2014

Toyota Sunnyvale responded

Appreciate the review, Mohammed. I am very happy to hear that your recent visit with us was a pleasing experience. Each employee is a valued member of the Toyota Sunnyvale team and we all strive to provide excellent service. Thank you for the recommendation. We look forward to working with you again in the future. In the meantime, remember that we’ll perform a complimentary 119-point inspection once per year on your vehicle as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

March 30, 2014

Dealership Rating

I was really lucky to buy car from Nobu! He never compelled selling a car to me and he was sooo generous. I was really lucky to see him. Next time I definitely buy a new car from Nobu!! More

by Mika Hattori
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Nobu Ishihara

Apr 01, 2014

Toyota Sunnyvale responded

Mika, Thanks so much for taking the time to share your feedback with us. We work hard to make sure our guests have a wonderful experience and are glad that's what you received. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Also, don't forget that every vehicle purchased from Toyota Sunnyvale comes with a complimentary 119-point inspection once per year as part of our "10-Point Value Guarantee."” Sincerely, Tom MacDonald - General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

March 26, 2014

Dealership Rating

I visited the dealership to buy prius or corolla with my wife last Sun. We had not decided details at all, but he generously explained pros and cons of the cars, and recommended the best model and options More

by hiro777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 27, 2014

Toyota Sunnyvale responded

Hiro, Thank you and congratulations to you and Sun on your new Corolla. We're glad that Nobu took his time and ensured that all the pros and cons were explained to your thoroughly. Please let us know if there's ever any questions or automotive needs that we can help with, as we look forward to seeing you guys again in the future. Also, don’t forget that we offer a complimentary 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman - General Sales Manager shaunzimmerman@toyotasunnyvale.com

February 04, 2014

Dealership Rating

Mr. Ishihara was very helpful in my car purchase needs. He is aware that I want to purchase a reasonable price vehicle, and he was very patience with me. He gave me time to make my purchasing decision as o More

by hieunguye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 05, 2014

Toyota Sunnyvale responded

Thank you for this awesome review. We know car shopping and all that included is a big decision and we couldn't be happier that Nobu was there to make the process easy and comfortable for you. Congrats on your new car and please enjoy it. Also, don’t forget to take advantage of our complimentary, 119-point annual inspection that we offer all our customers as part of our “10-Point Value Guarantee.” Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

January 20, 2014

Dealership Rating

I can't get over the great service Toyota Sunnyvale offers we got our car in December and it was missing a part, not only the offer to replace it at not cost for us but also once again Nobu the sales a More

by martha95050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Neil Dobson

Jan 22, 2014

Toyota Sunnyvale responded

Martha, Thanks for sharing your experience. We're glad that Nobu kept in touch with you and worked to help you protect the investment you made in your vehicle purchase. If there’s ever any other automotive need we can help with, feel free to reach out to us again. Also, don’t forget that we provide a free loaner car for every service order that is great than $400 as part of our "10-Point Value Guarantee." Sincerely, Bob Neitzke Service & Parts Department Director Bobneitzke@toyotasunnyvale.com

December 31, 2013

Dealership Rating

My wife and I bought a new car at Toyota Sunnyvale, and we've been very happy with our experience there. Nobu is very professional and friendly. He showed us the different car models we were interested More

by shadiyoussef
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 02, 2014

Toyota Sunnyvale responded

Shadi, Thanks for writing this post. Is. I am happy to hear that Nobu worked hard to provide you with a great purchasing experience. Congratulations to you and your wife on the new car, and please let us know if there's anything we can do to help you enjoy it even more. Also, don’t forget that we offer a 119-point inspection once a year to all our customers as part of our “10-Point Value Guarantee.” Sincerely, Shaun Zimmerman General Sales Manager shaunzimmerman@toyotasunnyvale.com

December 10, 2013

Dealership Rating

My husband and I were there looking for a preowened car and they were very helpful and made it a very nice experience, we had a budget and they never try to make us buy anything brand new or out of our bud More

by martha95050
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Eric Brillhart

Dec 11, 2013

Toyota Sunnyvale responded

Martha, Thank you for taking the time to review us. It is gratifying to hear that Nobu and Eric respected your budget, helped answer your questions, and got you exactly what you wanted. Feel free to call us or swing by if you have any automotive needs down the road. Also, don't forget that every vehicle purchased from Toyota Sunnyvale comes with a free 119-point inspection once per year as part of our "10-Point Value Guarantee." Sincerely, Tom MacDonald General Sales Manager tommacdonald@toyotasunnyvale.com | 408-481-6635

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