Nora Rashid | Page 3

Jake Hermann kept us informed regarding the availability of The whole crew at Garcia Cadillac was wonderful. They kept us informed and walked us through the process seamlessly. Could not have been happier. Even The whole crew at Garcia Cadillac was wonderful. They kept us informed and walked us through the process seamlessly. Could not have been happier. Even got us the Costco discount. More

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Purchase a cadillac John Pond allowed us to test drive the vehicle. He allowed us enjoy the ride and not hurry to get back to dealership. He explained the vehicle and al John Pond allowed us to test drive the vehicle. He allowed us enjoy the ride and not hurry to get back to dealership. He explained the vehicle and all the technology. He was pleasant, knowledgeable and very eager to answer our questions. We did not feel pushed and we are satisfied with our purchase. He has a great customer service. Ms. Nora Rashid was awesome, she explained all the documents and made sure we understand all the items,. Nora is caring and very knowledgeable. Ms. padilla gave us the best deal, I could have asked for and great friendly custmer service. More

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Excellent people and customer service. Cory, John Pond, Jacob and Nora and Brian were FUN, professional and great to work with. Thank you. Great team work. Went in to only take a test dri Cory, John Pond, Jacob and Nora and Brian were FUN, professional and great to work with. Thank you. Great team work. Went in to only take a test drive. Because of everyone's service, we bought a brand new Cadillac. More

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3 Cadillacs in 30 days We purchased an ATS-V and leased a XT5 first, then decided neither was the vehicle our former Escalade was, so we traded them both in for a 2018 Escal We purchased an ATS-V and leased a XT5 first, then decided neither was the vehicle our former Escalade was, so we traded them both in for a 2018 Escalade More

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Happy new xt5 platinum owners John Pond provided exemplary customer service. He was thorough, patient, and informative during both sales and delivery. He answered our many questi John Pond provided exemplary customer service. He was thorough, patient, and informative during both sales and delivery. He answered our many questions. Likewise. Raymond and Nora were very helpful, The three of them make a great team. More

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Best car buying experience ever! Best car buying experience of my life! Jake, Nora and Rey take customer service to a whole new level. I wish I could give them each 10 stars instead o Best car buying experience of my life! Jake, Nora and Rey take customer service to a whole new level. I wish I could give them each 10 stars instead of only 5! Definitely will recommend them to anyone looking for a Cadillac! I love my XT5!! Thank you Cadillac Team!! More

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No stress enviroment Everyone was very friendly and east to work with. Jake was Very knowlegable on the XT4. Jake is like a Cadillac Geek and tech savvy. It is such a joy Everyone was very friendly and east to work with. Jake was Very knowlegable on the XT4. Jake is like a Cadillac Geek and tech savvy. It is such a joy to work with someone that had all the answers in a high tech car buying experience. Good guy. More

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The real deal in customer service/satisfaction Even better than the great deal on our 2016 Cadillac Escalade was the PERSONAL service we got from Jake Hemann, an impressive young man with a humble Even better than the great deal on our 2016 Cadillac Escalade was the PERSONAL service we got from Jake Hemann, an impressive young man with a humble air and a willingness to please. We cannot recommend him more highly. He followed up on the sale with concern for our satisfaction and any questions we might have; so making the sale was not the end of our relationship. Garcia Cadillac is the winner for having Jake in their employ. We also appreciated the attention to customer satisfaction we got from Nora Rashid and Raymond Montes. After having bought several high end vehicles at numerous dealerships we normally reserve five stars for only an ultimate purchase experience and this one deserves it. Buying a vehicle should be quick, easy and exciting as there is much competition for a consumer's business. Jake, Ray and Nora made this decision a slam-dunk. They are great representatives for the Garcia Cadillac "brand". More

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Krapcha 2018 Mazda Professional, efficient and friendly. Very easy to work with! Until now there was only one dealership in Albuquerque I trusted (Montano Acura/Jim Ed Professional, efficient and friendly. Very easy to work with! Until now there was only one dealership in Albuquerque I trusted (Montano Acura/Jim Eden). Now there are two. Thanks so much. God Bless. More

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2013 Toyota Camry We bought a used 2013 Toyota Camry for our son from Garcia Cadillac. They took very good care of our needs, were very thorough with what they did wit We bought a used 2013 Toyota Camry for our son from Garcia Cadillac. They took very good care of our needs, were very thorough with what they did with the car and how they came up with the price! More

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