Norm Dexter
Norm Dexter at BMW of Cincinnati North

Norm Dexter | Page 3

BMW Pre-Owned Sales Manager

BMW of Cincinnati North

105 W Kemper Rd
Cincinnati, OH 45246

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31 Reviews

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51 yrs, 9 mos

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31 Reviews

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31 Reviews of Norm Dexter

August 05, 2017

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Employee Rating

Great Experience! Brian Williams and his sales manager Norm were awesome to work with. They were knowledgeable, honest and most importantly fair. I will be back to BM More

by Marler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brian Williams

July 17, 2017

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Wonderful Experience Our car buying experience was superb! The salesman, Brad Bonds, was extremely polite and followed through exactly as promised. This wasn't the average More

by TammyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Bonds

Jul 17, 2017

BMW of Cincinnati North responded

All of us at Jake Sweeney BMW of Cincinnati North would like to thank you for your review and your business. Our goal is to give our customers the best buying/service experience possible, whether it is before we meet or after you've bought your car. We are very happy to hear that Brad and Norm found you a great car at a great price. Congratulations on your new BMW and have a great day!

July 05, 2017

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The best sales team around delivers again. I just purchased my 13th vehicle from BMW of Cincinnati. As always, Norm Dexter and Greg Sewell made my purchase as smooth as possible from beginning More

by Sarah B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Sewell

Jul 05, 2017

BMW of Cincinnati North responded

Thank you for your loyalty and your ongoing business. Our goal at Jake Sweeney BMW of Cincinnati is to continually strive to give our customers the best customer experience possible. Whether its honesty, information, or professionalism; we believe in giving our customers a personalized buying experience. We deeply appreciate your loyalty and look forward to working with you again in the future. Have a great day!

June 08, 2017

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service The service was fantastic and very friendly employees! I would recommend this dealership to everyone and will continue to give BMW of Cincinnati North More

by Greg1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Freeman , Chris Owens, Greg Sewell, Shawn Snelling

Jun 08, 2017

BMW of Cincinnati North responded

Thank you for your review and your outstanding loyalty to us. Our customers are the biggest asset to us as a dealership, that's why we believe they are family. We look forward to creating long lasting relationships with our customers. All of us at Jake Sweeney BMW North are very happy to hear that you had a notable experience with us. Thank you for your loyalty and we are looking forward to working with you in the future. Have a great day!

May 26, 2017

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Top Notch For a premium brand dealership, everything about this place is down-to-earth. When I've needed service, they work to MY needs and schedule, not their More

by pdt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Schultz , Mike Donohue, Nick Markoff, Shawn Snelling

May 26, 2017

BMW of Cincinnati North responded

Thank you for your review and the very kind words. As a dealership, instead of seeing our customers as clients, we treat them as family. With us, we strive to build long lasting relationships of hard work, quality, and honesty. All of us at Jake Sweeney BMW are very pleased to hear that you felt like you were right at home. Thank you for your business and welcome to the Jake Sweeney Family. Have a great day!

March 29, 2017

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Make sure you call Clay Moorhead I've bought and/or leased several BMWs over the past 12 years and each time I've returned to BMW of Cincinnati North due the relationship established More

by Kay B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Freeman, Clay Moorhead , Chris Owens, Shawn Snelling

Apr 04, 2017

BMW of Cincinnati North responded

Thank you for your review. Our goal at Jake Sweeney BMW is to give our customers the best customer service to our customers. We would like to personally thank you for your ongoing business and appreciate your loyalty to us. We are very pleased to hear that Clay and our staff have been the reason you keep coming back. Thank you again and have a great day!

February 15, 2017

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Genuine, Relaxing and Fun Working with Clay and Brad was an eye opener. So accommodating everyone was with zero pressure. I was able to experience as many test drives as I li More

by Mike C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Clay Moorhead , Brad Bonds, Brad Bonds, Clay Moorehead, Norm Dexter

Feb 16, 2017

BMW of Cincinnati North responded

Dear Mike, BMW of Cincinnati North would like to thank you for your business and your review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive reviews online. Brad, Clay and Norm are long time valued members of our auto family and believe in our mission for customer client satisfaction. We look to working with you in the future. On behalf of the entire Jake Sweeney Automotive and BMW of Cincinnati staff, thanks again and have a great day.

January 04, 2017

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Amazing!! I was and am beyond satisfied by BMW Cincinnati north! They worked countless hours to help me drive away in a brand new BMW! I appreciate all their ha More

by Joannalynn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Schultz, Edward Besl , Mike Donohue, Jason Maudlin

Feb 01, 2017

BMW of Cincinnati North responded

BMW of Cincinnati North would like to thank you for your business and your review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive feedback online. We look to working with you in the future. On behalf of the entire Jake Sweeney Automotive and BMW of Cincinnati staff, thanks again and have a great day.

December 30, 2016

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The Only BMW Dealership For Me! I have been a customer at BMW of Cincinnati, (Jake Sweeney BMW), for approximately 20 years. They have always provided the best service, with sales, More

by Jules J.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Schultz , Nick Angelo

Feb 01, 2017

BMW of Cincinnati North responded

Dear Jules, We appreciate your long time business and the information you provide about your customer experience. Norm, Brad, and Nick are all long time valued members of our team. Our entire BMW staff is looking forward to continue working with you in the future. On behalf of our entire management, sales service staff at Jake Sweeney Automotive, thanks again and have a great day!

May 28, 2015

Dealership Rating

Excellent Service I don't think I can accurately express how thankful we are for our sales person Brad!! Wow!! There was none of the typical sales person pressure. Inst More

by bnewman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brad Schultz

Jun 11, 2015

BMW of Cincinnati North responded

We at Jake Sweeney BMW would like to thank you for your business and the positive review of our company. Your feedback is vital to our dealership. It really does make a difference when we receive positive feedback online. We look to working with you in the future. Thanks again and have a great day!

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