Norm Stern | Page 6
Commercial Sales
Suburban Ford of Waterford
6975 Highland Rd
Waterford, MI 48327
As one of our Commercial Sales Specialists, Norm has been in auto sales for almost 30 years. He has had detailed experience in every aspect of a dealership from Financing to Customer Accounts to Sales. Customer service is his top priority, as he has won multiple awards for it. Norm thoroughly enjoys golf during non-business hours, as well as other sports activities. He is deeply involved at his church. Norm can facilitate any Commercial or Large Truck orders.
Read moreDealership Experience
21 yrs, 10 mos
Industry Experience
37 yrs, 5 mos
Specialties & Trainings
Ford Certified, Ford CPO Certified and Ford Commercial Certified
69 Reviews
Write a Review69 Reviews of Norm Stern
December 20, 2014
Loving my first leased car!! Thank you Norm for helping me get my very first new car. He helped me find a car that fit my budget. Norm has taken care of my family for years. I gre Thank you Norm for helping me get my very first new car. He helped me find a car that fit my budget. Norm has taken care of my family for years. I greatly appreciate what he did for me. Thank you so much Norm!!!! Heather M. More
December 15, 2014
Love my new car! My sales person, Norm Stern was the greatest! He listen to what I wanted and got me the perfect car at the perfect price! No pressure and boy he had a My sales person, Norm Stern was the greatest! He listen to what I wanted and got me the perfect car at the perfect price! No pressure and boy he had all his ducks in a row; the closing process was quick and painless... I was off driving my new car in no time! More
December 13, 2014
My experience with Suburban Ford of Waterford was excellent! I would like to thank Norm Stern for his dedication to his customers. Norm has always taking care of myself, my family and my friends. I recommend him I would like to thank Norm Stern for his dedication to his customers. Norm has always taking care of myself, my family and my friends. I recommend him to everyone I know! He always goes above and beyond. Thank you Norm! Corina W. More
November 30, 2014
totally satisfied Norm Stern is thorough, knowledgeable, and aware of his customers' priorities. Buying a new car was an easy process! I am confident that other custome Norm Stern is thorough, knowledgeable, and aware of his customers' priorities. Buying a new car was an easy process! I am confident that other customers would be as comfortable with the car buying process as I was. More
November 02, 2014
HASSLE FREE! I was looking for a new lease vehicle and was having some trouble finding a dealer that would help me terminate the lease on my current vehicle, an Es I was looking for a new lease vehicle and was having some trouble finding a dealer that would help me terminate the lease on my current vehicle, an Escape, without charging me an astronomical amount of money. Thank God for NORM STERN! Within 48 hours not only was I in a brand new, GORGEOUS Ford Explorer but, the monthly payment was not much more than I was already paying for my Escape! Norm was friendly, professional and FAST! This is how car buying ought to be, truly! The finance department took care of my online credit application immediately and JENNIFER was super efficient...no waiting around for documents to be printed, etc. I cannot say enough good things about Norm Stern. I so appreciate how fast and hassle free this experience was. My days are packed with family and work obligations and the last thing I had time for (on Halloween, no less!) was leasing a new vehicle BUT, this entire experience was smooth, smooth, smooth! Go see Norm! More
Other Employees Tagged: Jennifer
September 23, 2014
Moved Mountains Norm Stern made my trade-in happen super quick. He knew what I wanted and what I didn't want! Thank you again Norm and Suburban Ford of Waterford. Norm Stern made my trade-in happen super quick. He knew what I wanted and what I didn't want! Thank you again Norm and Suburban Ford of Waterford. More
July 08, 2014
Vehicile Purchase My salesman; Norm Stern, was very helpful in fulfilling my purchase/lease of the new truck. Providing what I was looking for within my budget. This i My salesman; Norm Stern, was very helpful in fulfilling my purchase/lease of the new truck. Providing what I was looking for within my budget. This is my second vehicle purchase with him and I intend on returning when I am ready again. More
April 22, 2014
Ford Escape Titanium Having owned a 2007 Escape, I decided to up-grade. Dealing with Norm Stern was like dealing with an old friend. He was extremely knowledgeable. He to Having owned a 2007 Escape, I decided to up-grade. Dealing with Norm Stern was like dealing with an old friend. He was extremely knowledgeable. He took the time to explain to me all the options in all the different models. I was very pleased. I have been a customer of this dealership and wouldn't go any where else. More
March 31, 2014
After having a horrible experience with a Ford dealership in Wyoming, I was very hesitant to engage another Ford dealer and Ford product. Luckily, I know a guy who knows a guy and I got in touch with Norm S in Wyoming, I was very hesitant to engage another Ford dealer and Ford product. Luckily, I know a guy who knows a guy and I got in touch with Norm Stern at Suburban Collection Waterford. He got me out of my 2012 and into a 2014 lease and saved me $10 a month. I'm a happy camper. Thanks, Norm! More
March 22, 2014
Outstanding! They helped me purchased a "New Car" with a really low credit score! Purchased a NEW Ford Fusion. It's an amazing car the team members were outstanding. The patience and the willi Car" with a really low credit score! Purchased a NEW Ford Fusion. It's an amazing car the team members were outstanding. The patience and the willingness to work with me was amazing! I went to several other dealerships they tried to take advantage of my low credit score. Suburban Ford of Waterford was professional, caring, and listened. They immediately went to work to find the car, interest rate, and payment I could afford. Thank You So Much!!!!! New Loyal Customer! Dawn Marie More
Other Employees Tagged: Sam West , Naomi Rioux-Janssen, Chris Herrera