Norm Stern | Page 7

Vehicile Purchase My salesman; Norm Stern, was very helpful in fulfilling my purchase/lease of the new truck. Providing what I was looking for within my budget. This i My salesman; Norm Stern, was very helpful in fulfilling my purchase/lease of the new truck. Providing what I was looking for within my budget. This is my second vehicle purchase with him and I intend on returning when I am ready again. More

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Ford Escape Titanium Having owned a 2007 Escape, I decided to up-grade. Dealing with Norm Stern was like dealing with an old friend. He was extremely knowledgeable. He to Having owned a 2007 Escape, I decided to up-grade. Dealing with Norm Stern was like dealing with an old friend. He was extremely knowledgeable. He took the time to explain to me all the options in all the different models. I was very pleased. I have been a customer of this dealership and wouldn't go any where else. More

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After having a horrible experience with a Ford dealership in Wyoming, I was very hesitant to engage another Ford dealer and Ford product. Luckily, I know a guy who knows a guy and I got in touch with Norm S in Wyoming, I was very hesitant to engage another Ford dealer and Ford product. Luckily, I know a guy who knows a guy and I got in touch with Norm Stern at Suburban Collection Waterford. He got me out of my 2012 and into a 2014 lease and saved me $10 a month. I'm a happy camper. Thanks, Norm! More

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Outstanding! They helped me purchased a "New Car" with a really low credit score! Purchased a NEW Ford Fusion. It's an amazing car the team members were outstanding. The patience and the willi Car" with a really low credit score! Purchased a NEW Ford Fusion. It's an amazing car the team members were outstanding. The patience and the willingness to work with me was amazing! I went to several other dealerships they tried to take advantage of my low credit score. Suburban Ford of Waterford was professional, caring, and listened. They immediately went to work to find the car, interest rate, and payment I could afford. Thank You So Much!!!!! New Loyal Customer! Dawn Marie More

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Norm has been handling our new car leases for many years. Always on top of what incentives and savings are available to us. If what we are looking for is not available he goes all out to find exactly what we Always on top of what incentives and savings are available to us. If what we are looking for is not available he goes all out to find exactly what we want. No reason to go anywhere but Suburban Ford. Our replacement for the leased 2011 Fusion is a 2014 Escape and it's just the greatest. More

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Norm helped my stepdaughter get into her first "adult" car - it was an incredible experience for us and I would HIGHLY recommend Norm for any car need! "adult" car - it was an incredible experience for us and I would HIGHLY recommend Norm for any car need! More

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Norm Stern is an excellent Sales Representative. I travel far out of my way to purchase my vehicles from Norm. This is the third new Ford I have purchased. far out of my way to purchase my vehicles from Norm. This is the third new Ford I have purchased. More

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Norm Stern did a great job helping my son select his first car. He made it to easy. He also deliver the car to our home because we had a hard time getting back to the dealer. Thanks again Norm. first car. He made it to easy. He also deliver the car to our home because we had a hard time getting back to the dealer. Thanks again Norm. More

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Explain to me how the fin guy says gap ins for $2 a month but my contract says $699. I was told I was givin A Plan on a Demo. I wasn't. Also the $699 didn't change the price. Means u got me on my trade. Exp but my contract says $699. I was told I was givin A Plan on a Demo. I wasn't. Also the $699 didn't change the price. Means u got me on my trade. Experiences like this ruin reputations. Still haven't recieved my cash down payment reciept. The Bank that financed us is calling asking questions that's how bad it is. You guys got me. Again no less then 20 vehicles have been purchased by me,family and friends. Not 1 more. I wish someone would make this right. Now I have a vehicle for 6 yrs that reminds me what can happen. Horrible what was done. Call me ill tell you all about it. I'm hitting every social media site possible to let people know what the finance guy did and the salesman seemed to have set it all up. I'm sick to my stomach More

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I had the pleasure of working with Norm Stern of Suburban Ford of Waterford for the second time on this recent purchase. It was my experience from my first purchase with Norm that made me a repeat customer. Ford of Waterford for the second time on this recent purchase. It was my experience from my first purchase with Norm that made me a repeat customer. I feel comfortable with Mr. Stern and never got the unsettling feeling of whether he was shooting me straight. Trust is a huge aspect of business that I require. I have found that with Norm and will always come back to him with all my purchase needs in the future. More

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