Norm Stern | Page 7

Norm has been handling our new car leases for many years. Always on top of what incentives and savings are available to us. If what we are looking for is not available he goes all out to find exactly what we Always on top of what incentives and savings are available to us. If what we are looking for is not available he goes all out to find exactly what we want. No reason to go anywhere but Suburban Ford. Our replacement for the leased 2011 Fusion is a 2014 Escape and it's just the greatest. More

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Norm helped my stepdaughter get into her first "adult" car - it was an incredible experience for us and I would HIGHLY recommend Norm for any car need! "adult" car - it was an incredible experience for us and I would HIGHLY recommend Norm for any car need! More

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Norm Stern is an excellent Sales Representative. I travel far out of my way to purchase my vehicles from Norm. This is the third new Ford I have purchased. far out of my way to purchase my vehicles from Norm. This is the third new Ford I have purchased. More

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Norm Stern did a great job helping my son select his first car. He made it to easy. He also deliver the car to our home because we had a hard time getting back to the dealer. Thanks again Norm. first car. He made it to easy. He also deliver the car to our home because we had a hard time getting back to the dealer. Thanks again Norm. More

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Explain to me how the fin guy says gap ins for $2 a month but my contract says $699. I was told I was givin A Plan on a Demo. I wasn't. Also the $699 didn't change the price. Means u got me on my trade. Exp but my contract says $699. I was told I was givin A Plan on a Demo. I wasn't. Also the $699 didn't change the price. Means u got me on my trade. Experiences like this ruin reputations. Still haven't recieved my cash down payment reciept. The Bank that financed us is calling asking questions that's how bad it is. You guys got me. Again no less then 20 vehicles have been purchased by me,family and friends. Not 1 more. I wish someone would make this right. Now I have a vehicle for 6 yrs that reminds me what can happen. Horrible what was done. Call me ill tell you all about it. I'm hitting every social media site possible to let people know what the finance guy did and the salesman seemed to have set it all up. I'm sick to my stomach More

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I had the pleasure of working with Norm Stern of Suburban Ford of Waterford for the second time on this recent purchase. It was my experience from my first purchase with Norm that made me a repeat customer. Ford of Waterford for the second time on this recent purchase. It was my experience from my first purchase with Norm that made me a repeat customer. I feel comfortable with Mr. Stern and never got the unsettling feeling of whether he was shooting me straight. Trust is a huge aspect of business that I require. I have found that with Norm and will always come back to him with all my purchase needs in the future. More

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I met Norm Stern 4/26 and was pleased with his honesty. I'm a retired Ford employee, so the main reason to come to your dealership is customer service. He was recommended by a good friend of mine. Norm r I'm a retired Ford employee, so the main reason to come to your dealership is customer service. He was recommended by a good friend of mine. Norm realized this and couldn't have done a better job for me. He found the vehicle I wanted and processed my paper work quickly. I will be back for my next Ford. Thanks Norm - Tom R. More

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norm is a great salesman, answered all my questions .found the car I needed in color style,and function.He prepared all my paperwork in record time, made the experience easy and enjoyable. thankyou .found the car I needed in color style,and function.He prepared all my paperwork in record time, made the experience easy and enjoyable. thankyou More

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Norm is a fantastic person who truly takes care of his customers. This is the 5th vehicle I have pirchased from him and I constantly recommend him to others. He is an asset to your company. Great job. customers. This is the 5th vehicle I have pirchased from him and I constantly recommend him to others. He is an asset to your company. Great job. More

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