Norma Arroyo

Deceptive practices. Bait and switch. We thought it was going to be such an easy process dealing with them. Walked in and said we were interested in a new gv80. Went on a Bait and switch. We thought it was going to be such an easy process dealing with them. Walked in and said we were interested in a new gv80. Went on a great test drive in a new gv80. Then we left to get lunch. Later I called to ask for pricing for a new black gv80. Their pricing was fair and we moved forward with the purchase. A couple hours before we were going to walk in to sign and pick up the car the sales rep called asking if it was okay if there was 7,000, yes 7,000 miles, on the "new" car. Of course we said no and they kept trying to say that the car was new. That was 1 year worth of miles driven on that car. Then they said the pricing they gave us for a new car wasnt for a new car with no miles. Complete deceptive practices. I wouldn't trust a word they say. More

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