Norman Johnston | Page 66

Naples Acura is Amazing! We've purchased several Acuras over the years and every time find the sales staff at Naples Acura to be responsive to our needs, identify the best opt We've purchased several Acuras over the years and every time find the sales staff at Naples Acura to be responsive to our needs, identify the best options and work with us to find a creative pricing solution to seal the deal! Norm Johnston has been our point of contact for years and never disappoints. He is the consummate professional and really knows the business and his product. Personal and professional, I would recommend Norm highly and will be back to see him again in the future. Beyond the personal service Norm provides, the balance of the team, Joe , Scott and Ross, makes for a remarkable buying experience. Thanks for all you do to ensure outstanding customer service! More

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Excellent dealership We have purchased Acura's before and we received exactly the treatment we have come to expect from this brand. Knowledgeable sales person (can't recom We have purchased Acura's before and we received exactly the treatment we have come to expect from this brand. Knowledgeable sales person (can't recommend Norm highly enough), professional managers, and great support staff. These folks are straightforward and open with you about the pricing you are getting and walk you through every detail of it. No shady stuff, no feeling uncomfortable, no high pressure. You also wind up with a great vehicle! I don't write a lot of reviews, but these folks earned my 5 stars. More

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The best car buying experience Everyone in the dealer was so professional. Norm is great, he makes you feel as if you know him forever. He explains you whatever you don't understand Everyone in the dealer was so professional. Norm is great, he makes you feel as if you know him forever. He explains you whatever you don't understand and he does all he can to get you the best possible deal. In the last years I have bought a total of 6 acura cars in dealers located in Puerto Rico and Fort Myers. My actual RLX I just bought it in Naples Acura and never had such a great experience buying a car. It is the best Acura dealer I have been. The professionalism and customer service is amazing and Norm is the best salesperson you can ever find. More

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Superb experience and customer service as usual! This is the second time working with Norm and each time his service was outstanding. No pressure, friendly conversation, trying to get me the best dea This is the second time working with Norm and each time his service was outstanding. No pressure, friendly conversation, trying to get me the best deal possible. He is very comforting, well-mannered and truly pleasant person to deal with. He is extremely knowledgeable as far as the product he is selling – specs, technology, overall details. He is always very attentive when it comes to setting up the vehicle before I leave the dealership, and his explanation of all the vehicle’s details is outstanding. I can say absolutely the same for Ross as well. Truly great experience! Thumbs up! Thank you! More

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Professional, efficient, pleasant, convincing! Naples Acura is most deserving of their Dealership of Distinction Award. All the team were professional knowledgable, pleasant and convincing. Our sa Naples Acura is most deserving of their Dealership of Distinction Award. All the team were professional knowledgable, pleasant and convincing. Our salesman, Norm Johnston, has made us feel like special customers, probably because this MDX was the third one purchased from him. He's a familiar welcoming face as soon as we walk thru the door. The atmosphere in the showroom is that of happy customers. Unequivocally, we always recommend this dealership to friends looking for good value in their next new vehicle. More

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One of the easiest and pleasant car buying experience I was searching for a car within 500 miles where I live and this particular vehicle caught my eyes as this was the right color I have been looking for I was searching for a car within 500 miles where I live and this particular vehicle caught my eyes as this was the right color I have been looking for and it was priced right. Checked the dealership reviews to make sure that I am not getting in to something bad . I have to mention that the quote I have received included all the details I needed. Talked to Joe couple times to reach an agreement on the purchase price. Sill being skeptical of the condition of the car and availability I have decided to drove 400 miles in a one way rental car. The condition of the car was way better than have expected and all the paper work were ready. Norm was helping me in each and every step and he is exceptionally good in customer service. More

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Superb Customer Service! Norm was excellent and along with his manager was able to get the exact car we wanted just in time for an important birthday celebration. Another deal Norm was excellent and along with his manager was able to get the exact car we wanted just in time for an important birthday celebration. Another dealer said it couldn't be done but Norm and the Naples group pulled it off flawlessly. Would recommend them without reservation! More

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Fair price, Organized and Efficient The high customer ratings brought me here from 2 hours away. I was very happy with my choice and plan to use this dealership for all my future Acura The high customer ratings brought me here from 2 hours away. I was very happy with my choice and plan to use this dealership for all my future Acura purchases. Norm, Scott and Ross were all excellent to work with. This was the simplest auto transaction I ever had. More

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No Hassle Experience @ Fair Price Norm Johnston was a delight to deal with. In 30+ years, I've never had a salesman that was so through and helpful. No pressure transaction at a fair p Norm Johnston was a delight to deal with. In 30+ years, I've never had a salesman that was so through and helpful. No pressure transaction at a fair price. I'd highly recommend Norm and this dealership. More

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Top Notch Car Buy Experience - BG Acura of Naples has a great team of experts who work very hard at making the car buying experience outstanding. I was impressed with Norm Johnson's pr Acura of Naples has a great team of experts who work very hard at making the car buying experience outstanding. I was impressed with Norm Johnson's product line knowledge and technical expertise. Norm and Joe Eisenberg answered all my questions, listened to my needs and worked tirelessly to come up with a very competitive deal on a new 2017 Acura RDX. David Pinzon followed up to make sure my financing needs were taken care of, warrantees were fully explained and vehicle care coverages were understood. Overall experience was terrific. I would highly recommend this sales team and dealership if your looking for a no nonsense car buying experience. More

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