Norman Johnston | Page 66

Outstanding Customer Service This is the third time i am buying car from Naples Acura. Their outstanding customer service is the main reason to return to them again. This is the third time i am buying car from Naples Acura. Their outstanding customer service is the main reason to return to them again. More

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Great Experience I purchased a 2017 ILX from Naples Acura. My salesman, Norm Johnston, was very helpful and very knowledgeable. He explained all the features of the I purchased a 2017 ILX from Naples Acura. My salesman, Norm Johnston, was very helpful and very knowledgeable. He explained all the features of the car and made this purchase stress free. I would highly recommend Norm Johnston and Naples Acura for a great car purchase experience. More

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Another great experience! This is the second time I have acquired a car at Naples Acura from Norm Johnston. The first, in 2015, was a lease of a TLX for me. This time it was th This is the second time I have acquired a car at Naples Acura from Norm Johnston. The first, in 2015, was a lease of a TLX for me. This time it was the purchase of an RDX for my wife. Another great experience with Norm and the other folks at Naples Acura. Highly recommended! More

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Naples Acura gets my business once again!!!! Big shot out to my salesman, Norm Johnston! As always, everyone (Scott, Ross, Joe, Norm & David) at Naples Acura went above & beyond to make my lease Big shot out to my salesman, Norm Johnston! As always, everyone (Scott, Ross, Joe, Norm & David) at Naples Acura went above & beyond to make my lease experience A+. My family & I have been leasing vehicles from Naples Acura for nearly 20 years and I'm guessing that this is our 15th (if not more) vehicle lease there now, wow! I never hesitate to recommend Norm or any of the staff at Naples Acura to my friends and family. See ya guys in another 36 months!! Jen F. More

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Great service from Norman and Naples Acura We had a great experience with Norm and Naples Acura. Norm was very knowledgable about the MDX we purchased and spent a great deal of time explaining We had a great experience with Norm and Naples Acura. Norm was very knowledgable about the MDX we purchased and spent a great deal of time explaining all the many features it offers. Thanks. We love our new car! More

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Naples Acura is Amazing! We've purchased several Acuras over the years and every time find the sales staff at Naples Acura to be responsive to our needs, identify the best opt We've purchased several Acuras over the years and every time find the sales staff at Naples Acura to be responsive to our needs, identify the best options and work with us to find a creative pricing solution to seal the deal! Norm Johnston has been our point of contact for years and never disappoints. He is the consummate professional and really knows the business and his product. Personal and professional, I would recommend Norm highly and will be back to see him again in the future. Beyond the personal service Norm provides, the balance of the team, Joe , Scott and Ross, makes for a remarkable buying experience. Thanks for all you do to ensure outstanding customer service! More

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Excellent dealership We have purchased Acura's before and we received exactly the treatment we have come to expect from this brand. Knowledgeable sales person (can't recom We have purchased Acura's before and we received exactly the treatment we have come to expect from this brand. Knowledgeable sales person (can't recommend Norm highly enough), professional managers, and great support staff. These folks are straightforward and open with you about the pricing you are getting and walk you through every detail of it. No shady stuff, no feeling uncomfortable, no high pressure. You also wind up with a great vehicle! I don't write a lot of reviews, but these folks earned my 5 stars. More

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The best car buying experience Everyone in the dealer was so professional. Norm is great, he makes you feel as if you know him forever. He explains you whatever you don't understand Everyone in the dealer was so professional. Norm is great, he makes you feel as if you know him forever. He explains you whatever you don't understand and he does all he can to get you the best possible deal. In the last years I have bought a total of 6 acura cars in dealers located in Puerto Rico and Fort Myers. My actual RLX I just bought it in Naples Acura and never had such a great experience buying a car. It is the best Acura dealer I have been. The professionalism and customer service is amazing and Norm is the best salesperson you can ever find. More

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Superb experience and customer service as usual! This is the second time working with Norm and each time his service was outstanding. No pressure, friendly conversation, trying to get me the best dea This is the second time working with Norm and each time his service was outstanding. No pressure, friendly conversation, trying to get me the best deal possible. He is very comforting, well-mannered and truly pleasant person to deal with. He is extremely knowledgeable as far as the product he is selling – specs, technology, overall details. He is always very attentive when it comes to setting up the vehicle before I leave the dealership, and his explanation of all the vehicle’s details is outstanding. I can say absolutely the same for Ross as well. Truly great experience! Thumbs up! Thank you! More

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Professional, efficient, pleasant, convincing! Naples Acura is most deserving of their Dealership of Distinction Award. All the team were professional knowledgable, pleasant and convincing. Our sa Naples Acura is most deserving of their Dealership of Distinction Award. All the team were professional knowledgable, pleasant and convincing. Our salesman, Norm Johnston, has made us feel like special customers, probably because this MDX was the third one purchased from him. He's a familiar welcoming face as soon as we walk thru the door. The atmosphere in the showroom is that of happy customers. Unequivocally, we always recommend this dealership to friends looking for good value in their next new vehicle. More

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