Norman Johnston
Norman Johnston at Naples Acura

Norman Johnston | Page 67

Certified Sales Consultant

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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5.0
778 Reviews
5.0

778 Reviews

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778 Reviews of Norman Johnston

June 13, 2016

Dealership Rating
Employee Rating

One of the easiest and pleasant car buying experience I was searching for a car within 500 miles where I live and this particular vehicle caught my eyes as this was the right color I have been looking for More

by shijuh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Eisenberg

Jun 27, 2016

Naples Acura responded

shijuh, Thank you for taking the time to share you experience. I understand buying a vehicle long distance can sometimes be difficult. As you experienced we truly try to be upfront about the condition of the vehicle as well as the details pertaining to the deal. The last thing we would want is for our customers to waste their time and be surprised when they show up at the dealership. It sound like Joe and Norm did a fantastic job making you feel at ease and over delivering on their promises. We appreciate your business and any referrals you can send our way. Best Regards, Ross Levy General Manager Naples Acura

June 08, 2016

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Employee Rating

Superb Customer Service! Norm was excellent and along with his manager was able to get the exact car we wanted just in time for an important birthday celebration. Another deal More

by Rick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 11, 2016

Naples Acura responded

Rick, Thank you for taking the time to share your experience. It’s always great when a plan comes together. I am sure your daughter was surprised seeing that brand new 2017 RDX sitting in the garage for her birthday. We appreciate the fact you trusted us to deliver on our promise and get you the vehicle on time. Please let us know if we can assist you in the future. Best Regards, Ross Levy General Manager Naples Acura

May 15, 2016

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Employee Rating

Fair price, Organized and Efficient The high customer ratings brought me here from 2 hours away. I was very happy with my choice and plan to use this dealership for all my future Acura More

by momo1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Scott Foster

May 31, 2016

Naples Acura responded

momo1975, Thank you for taking the time to share your experience. We appreciate you driving the extras distance and allowing us the opportunity to earn your earn your business. I am glad to hear you enjoyed the process and we look forward to helping you with all your future needs. Best Regards, Ross Levy General Manager Naples Acura

April 30, 2016

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Employee Rating

No Hassle Experience @ Fair Price Norm Johnston was a delight to deal with. In 30+ years, I've never had a salesman that was so through and helpful. No pressure transaction at a fair p More

by JJCjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 25, 2016

Naples Acura responded

JJCjr, Thank you for taking the time to share your experience. It's great to hear Norm took such good care you. It's not wonder why he won Acura's most prestigious award two years in a row. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

April 28, 2016

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Employee Rating

Top Notch Car Buy Experience - BG Acura of Naples has a great team of experts who work very hard at making the car buying experience outstanding. I was impressed with Norm Johnson's pr More

by BG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Eisenberg, David Pinzon

May 20, 2016

Naples Acura responded

BG, Thank you for taking the time to share your experience. I am glad to hear Norm and the rest of the team came up with deal that made sense. The 2017 RDX is a fantastic vehicle and I am confident you will enjoy it for many years to come. As you mentioned Norms product knowledge is top notch and he does a fantastic job teaching his new customers how everything operates. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

April 21, 2016

Dealership Rating
Employee Rating

HIGHLY RECOMMEND-Best car buying experience ever! First, Norm is an excellent salesman, no pressure, very helpful and spent a lot of time to explain all the safety features, options and how they work More

by Very Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Joe Eisenberg

Apr 30, 2016

Naples Acura responded

Very Satisfied Customer, Thank you for taking the time to share your experience. I am glad we could all help and provide you with an exceptional buying experience. When it comes to customer service Norm is rated in the top twelve in the entire Acura brand. We appreciate your business and look forward to helping you with all your future auto needs. Best Regards, Ross Levy General Manager Naples Acura

April 13, 2016

Dealership Rating
Employee Rating

Great sales department Exceptional sales experience. 40 years of buying cars and this was one of the best experiences I have ever had. I will definitely be back to Norm an More

by jb
Recommend Dealer
Yes
Apr 25, 2016

Naples Acura responded

jb, Thank you for taking the time to share your experience. After reading this review and many others just like it, it is not surprise why Norm was once again awarded with the Acura's top satisfaction award for the second year in a row. He is only among twelve others in the entire country. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

April 09, 2016

Dealership Rating
Employee Rating

Love my Vehicle and the Process Norm and the rest of the folks at Naples Acura made buying my new RDX so easy! I could not have been more pleased with how everything was handled fro More

by TracyC
Customer Service
Friendliness
Recommend Dealer
Yes
Apr 25, 2016

Naples Acura responded

TracyC, Thank you for taking the time to share your experience. Your loyalty to our dealership and the Acura brand is very much appreciated. The new RDX is a fantastic vehicle and provides so much value for the money. Don't forget about our Wednesday wash program, we look forward to seeing you around the dealership and keeping your cars looking new. Best Regards, Ross Levy General Manager Naples Acura

April 07, 2016

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Employee Rating

2016 MDX This is my third purchase from Naples Acura. The entire staff always goes the extra step to help in any way possible. From the sales staff, service More

by Sabina Fernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Shane Duhaime, George Lazzarotto

April 05, 2016

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Employee Rating

Pleasant experience Very nice approach to buying and selling automobiles. Did not feel pressure to buy and the overall team approach was very apparent. Negotiation and More

by 812VF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 14, 2016

Naples Acura responded

812VF, Thank you for taking the time to share your experience. I am happy to hear you had a great experience and everything went off without a hitch. We understand buying a car should be enjoyable and the customer should make the decision on their own terms. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

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