Norman Johnston
Norman Johnston at Naples Acura

Norman Johnston | Page 73

Certified Sales Consultant

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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5.0
778 Reviews
5.0

778 Reviews

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778 Reviews of Norman Johnston

May 19, 2015

Dealership Rating

Great experience! I have been driving Acuras for more than 25 years, but my recent experience leasing a 2015 TLX from Norm Johnston at Naples Acura was by far the best More

by BillZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Eisenberg

Jun 10, 2015

Naples Acura responded

BillZ, Thank you for taking the time to share your experience. From the sound of it you have been a loyal customer for many years and that says a lot about the Acura brand. It's great to hear the Naples Acura team took good care of you and made this experience a positive one. We appreciate your business and look forward to serving your new vehicle in the future. Best Regards, Ross Levy General Manager Naples Acura

May 18, 2015

Dealership Rating

Pleasant experience I recently bought an RDX from Norm Johnston and had a pleasant experience. Norm and the rest of the staff were helpful and made the process simple and More

by laurenst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Eisenberg

May 29, 2015

Naples Acura responded

laurenst, Thank you for taking the time to share your experience. Norm's exceptional customer service has earned him a top spot in the country for customer satisfaction. I am glad to hear you are enjoying the RDX and the sales process was simple and easy. We appreciate your business and welcome you to the Naples Acura family. Please be sure to stop by and take advantage of our free car washes on Wednesday. Best Regards, Ross Levy General Manager Naples Acura

April 20, 2015

Dealership Rating

Excellent car buying experience! I had a great experience at Naples Acura. Norman was very helpful and informative with all the information on the car I was interested in, 2015 ILX. T More

by Chantell's ILX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Eisenberg

May 07, 2015

Naples Acura responded

Chantell, Thank you for taking the time to share your experience. I am glad to hear you are enjoying your new ILX. Norm's low pressure sales approach is certainly a breath of fresh air in today’s highly competitive sales environment. We understand you have a lot of choices when it comes to buying a new car and appreciate the fact you gave us the opportunity to earn your business. Make sure you stop by and take advantage of our Wednesday wash program. Welcome to the Naples Acura family. Best Regard, Ross Levy General Manager Naples Acura

April 17, 2015

Dealership Rating

Low pressure, friendly, accommodating, dealership. I initially worked with Scott Foster and then completed the transaction with Norm Johnston. When I arrived at the dealership, I wasn't sure which bra More

by Mike R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Foster

May 07, 2015

Naples Acura responded

Mike R, Thank you for taking the time to share your experience. Your detailed explanation of how we operate should be extremely helpful for our potential customers trying to decide where they should by their next car. I feel we have a great team and it appears you got to experience that first hand. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manger Naples Acura

April 11, 2015

Dealership Rating

Naples Acura My wife and I have purchased numerous cars over the years ( our fourth at Naples Acura ) and I would say without question that working with "Naples Ac More

by Lawrence White
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Chris Bargnesi, Shane Duhaime, Carolyn Jones, Steve shelton

Apr 20, 2015

Naples Acura responded

Mr. White, Thank you for taking the time to share your experience. I was lucky enough to meet you and Theresa when you purchased your first vehicle. Ever since it feels like you are family. You have been kind enough to recommend several friends and for that we are all grateful. The new RLX is a beautiful car and I know Theresa is going to love it. We appreciate your business and look forward to seeing you and your wife around the dealership for car washes and hot chocolate. Best Regards, Ross Levy General Manger Naples Acura

March 31, 2015

Dealership Rating

2nd time with buying with Norm always a pleasure 2nd car could not find a nicer or better sales person. Norm is great , stick with Norm. Dealership is great , however i will reserve my comments on de More

by gcrrich10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 07, 2015

Naples Acura responded

gcrrich, Thank you for taking the time to share your experience. I would agree Norm is great and is huge asset to our dealership. He does not like to brag however he was just presented with an award from Acura as being one of the Top Twelve performers in the county for customer satisfaction. On a separate note I would like the opportunity to discuss with you, your dealings with my sales manager. Not only do we like receiving compliments, but we look for areas where we can improve. Please feel free to call me direct at 239-643-6166 or email rlevy@naplesacura.com. We appreciate your business and I look forward to hearing from you. Best Regards, Ross Levy General Manager Naples Acura

March 25, 2015

Dealership Rating

An excellent experience all round Starting with Norm and including Erica, and of course Ross Levy this was a professional as you can get. Not a bit of hassle about anything. I feel ver More

by ellice capt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Chris Bargnesi, Carolyn Jones

Apr 07, 2015

Naples Acura responded

ellice capt, Thank you for taking the time to share your experience. I appreciate your kind words and thank you for your continued support. We look forward to seeing you on Wednesday's for your free car washes. Best Regard, Ross Levy General Manager Naples Acura

March 02, 2015

Dealership Rating

An Exceptional Experience! Norman Johnston provided exceptional service again as this was my second lease with Naples Acura. I LOVE my TLX and will remain a loyal customer to N More

by Diane P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy

Mar 13, 2015

Naples Acura responded

Diane P, Thank you for taking the time to share your experience. I personally had the pleasure of working with you on both occasions. It's great to hear you love the TLX; Acura hit a home run with this new car. We appreciate your loyalty to the dealership and look forward to being here for you in the future. Best Regards, Ross Levy General Manger Naples Acura

February 18, 2015

Dealership Rating

Outstanding dealer, should be the template for all dealers. We purchased a new MDX Acura from Naples Acura with Norm Johnston as the sale representative, The whole transaction was almost seamless as it was dif More

by Joe H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Steve shelton

Feb 25, 2015

Naples Acura responded

Joe H, Thank you for taking the time to share your experience. I am happy to hear we were able to accommodate you and get you the exact vehicle you were looking for. We appreciate you being patient during the building process and glade It all worked out. I will be sure to pass along you kind words to the service department as well. Thank you for your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

Feb 25, 2015

Naples Acura responded

Joe H, Thank you for taking the time to share your experience. I am happy to hear we were able to accommodate you and get you the exact vehicle you were looking for. We appreciate you being patient during the building process and glade It all worked out. I will be sure to pass along you kind words to the service department as well. Thank you for your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

February 16, 2015

Dealership Rating

Shop at Naples Acura for a great vehicle! Norm Johnston at Naples Acura was very helpful finding the best car to suit me. Providing prompt information regarding my trade-ins, working with me More

by Kathy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Feb 18, 2015

Naples Acura responded

Kathy, Thank you for taking the time to share your experience. It’s always nice to hear when our vehicles exceed our customer’s expectation. I can assure you that your first service visit will go just as well as your buying experience. Please make sure you are stopping by on Wednesdays for our complimentary car washes. Thank you for your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

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