Norman Johnston
Norman Johnston at Naples Acura

Norman Johnston | Page 72

Certified Sales Consultant

Naples Acura

659 Airport Pulling Rd N
Naples, FL 34104

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5.0
778 Reviews
5.0

778 Reviews

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778 Reviews of Norman Johnston

July 24, 2015

Dealership Rating

Stress free car salesman. Visit this dealership if you are afraid of high pressure salesman. This is our second Acura and we have also owned two other Honda vehicles. They have More

by fdnynapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Scott Foster

Jul 27, 2015

Naples Acura responded

fdnynapes, Thank you for this great five star review. I am glad to hear you enjoyed our low pressure sales approach. We appreciate your loyalty to the Honda / Acura brand; they make great vehicles and give people little reason for wanting to shop elsewhere. Welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

July 21, 2015

Dealership Rating

efficient & professional never any pressure to do "the deal". answered all of our questions, and treated us like family. showed a willingness to compromise and meet our expect More

by tom & pam 10201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Eisenberg, dan nelson

Jul 27, 2015

Naples Acura responded

tom & pam 10201, Thank you for taking the time to share your experience. Our goal is to treat all of our customers like family and give them a deal they will be happy with. I am glad everything worked out and you found the experience to be enjoyable. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

July 15, 2015

Dealership Rating

Stress Free Experience! What a pleasure to deal with Norm and the entire crew at Naples Acura! I didn't feel stressed or pressured at all, and walked away with a great deal o More

by Susan2013ILX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 25, 2015

Naples Acura responded

Susan2013ILX, Thank you for taking the time to share your experience. I am glad to hear Norm and the rest of team treated you well and made you a great deal. The ILX is a great vehicle; I am sure you will thoroughly enjoy it. We appreciate your business and look forward to servicing your new vehicle in the future. Welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

July 13, 2015

Dealership Rating

Dealer Experience We were impressed the moment we saw what a great Inventory to choose from. Norman Johnston and Joe Eisenberg were so personal and knowledgeable. G More

by Greg/Lin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Eisenberg

Jul 20, 2015

Naples Acura responded

Greg/Lin, Thank you for taking the time to share your experience. It's great to hear Norm and Joe took great care of you and made you feel at home. I hope you are enjoying your new vehicle. We appreciate your business and welcome to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

July 13, 2015

Dealership Rating

Professional and efficient I inquired about a vehicle from the website and was contacted by Joe Eisenberg. He and Norman Johnston assisted me upon my arrival and after a short More

by karen2016RDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Eisenberg

Jul 20, 2015

Naples Acura responded

karen2016RDX, Thank you for taking the time to share your experience. The new RDX is a great vehicle; Acura really hit a home run with the changes they made. I am glad to hear the whole process went so smooth and we were able to come up with a deal that made sense for both parties. Don't forget about our free car washes on Wednesday's, we look forward to servicing your car in the future. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

June 30, 2015

Dealership Rating

Excellent! I am new to Acura and so far they have been excellent. Norm was so helpful and efficient. The entire team is just wonderful and makes your experience More

by dsfarese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Chris Bargnesi

Jul 01, 2015

Naples Acura responded

dsfarese, Thank you for taking the time to share your experience. Welcome to the Naples Acura family. It great to hear you had such a great experience with Norm and the rest of the team. Make sure you take advantage of the complimentary car washes on Wednesday. We appreciate your business and look forward helping you with all your future automobile needs. Best Regards, Ross Levy General Manager Naples Acura

June 18, 2015

Dealership Rating

Pleasant car buying experience It was time to replace our 12 year old Expedition. Norm helped us with the purchase of a gently used 2015 RDX. He patiently explained all the featur More

by 2015 RDX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joe Eisenberg

Jul 01, 2015

Naples Acura responded

2015 RDX, Thank you for taking the time to share your experience. I think you did a great job letting others know exactly what they can expect when dealing with Norm. He is extremely patient, very knowledgeable and not at all aggressive. The RDX is a great vehicle and should give you at least 12 years of trouble free ownership. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

June 16, 2015

Dealership Rating

A pleasure This is the second vehicle I have purchased from Naples Acura. It was a real pleasure dealing with Norm. My problem was deciding what vehicle I wanted More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shane Duhaime, Scott Foster

Jul 01, 2015

Naples Acura responded

Don, Thank you for taking the time to share your experience. Sometimes picking out the right vehicle takes some time. I am glad to hear Norm gave you all the time to choose the vehicle that was best for you. We all appreciate your loyalty to the dealership and look forward to helping you in the future. Best Regards, Ross Levy General Manager Naples Acura

Jul 01, 2015

Naples Acura responded

Don, Thank you for taking the time to share your experience. Sometimes picking out the right vehicle takes some time. I am glad to hear Norm gave you all the time to choose the vehicle that was best for you. We all appreciate your loyalty to the dealership and look forward to helping you in the future. Best Regards, Ross Levy General Manager Naples Acura

June 08, 2015

Dealership Rating

Another great car buying experience from Naples Acura. We just purchased a 2016 Acura ILX from Naples Acura and the customer service was excellent. In the past we've purchased several vehicles from Naples More

by vkatz614
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Ross Levy , Steve shelton

Jun 11, 2015

Naples Acura responded

vkatz614, Thank you for taking the time to share your experience. You and Jeff have been great customers over the years and we all appreciate your business. When I heard you had totaled your previous vehicle I was happy to hear there were no major injuries and everyone walked away. It’s amazing how well built these vehicles are. I hope you enjoy your ILX, not only did they improve the looks but packed it full of new safety related systems. Best Regards, Ross Levy General Manager Naples Acura

May 30, 2015

Dealership Rating

Customer Satisfaction is Key The whole experience of purchasing my new Acura RDX from my salesman Norm Johnston was refreshing. No high pressure tactics ... just a lot of patienc More

by Linda in Naples
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 10, 2015

Naples Acura responded

Linda in Naples, Thank you for taking the time to share your experience. We are excited to be teamed up with you and look forward to being partners for many years to come. I think you said it perfectly; we are partners and you should always feel welcome to call upon us. The new RDX is an amazing vehicle and top in its class. We appreciate your business and welcome you to the Naples Acura family. Best Regards, Ross Levy General Manager Naples Acura

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