Norman Sasnett | Page 15

As I arrived to the dealership, the sales consultant, Norman had the vehicle parked in front of the entrance. About 30 minutes prior, I just sent in a request to receive more information about the vehicl Norman had the vehicle parked in front of the entrance. About 30 minutes prior, I just sent in a request to receive more information about the vehicle. Mount Pleasant Chevrolet was the first dealership to contact me. Once I got there, we went on a test drive for about 10 minutes I think. When we returned, I told him that I really liked the vehicle and was interested in hearing more. Filled out the necessary paperwork to begin the process to discuss numbers for the vehicle. After about 1 hour and a half, a deal was completed. Overall, I truly enjoyed the experience. The personal sales consultants and a pleasant environment made this process very easy. I have been to other dealerships in the area, at most of them the environment was uncomfortable. The salesmen treated me like a sale, not a customer. Mount Pleasant Chevrolet sales consultants are fantastically in customer service. They all was very pleasant to speak with and had patience. I worked in some of the best customer service companies in the world and I understand what it takes to be very successful working in a customer service position. These guys are trained perfectly to be a successful company that serves their customers first before you sale it to them. I also love the fact that most of the sales consultants are military veterans. I highly support companies that support our veterans. All these men are great people. I will highly recommend this dealership to anyone. More

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Norman, as well as the whole management team, was a pleasure to work with. They were very considerate of our time and willing to work hard to earn our business. I highly recommend Mount Pleasant Chevy pleasure to work with. They were very considerate of our time and willing to work hard to earn our business. I highly recommend Mount Pleasant Chevy and in particular, Norman. More

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I began my shopping day on their web site. I was looking for a truck. I left some information, and in a short time, I was called to set up an appointment to come check out what they have to offer. I set my for a truck. I left some information, and in a short time, I was called to set up an appointment to come check out what they have to offer. I set my appointment for an hour after the phone call. I went into the dealership and was greeted immediately by several people. It was a warming welcome. I met the general manager upon arrival. The original salesman I was scheduled for, had some other obligations, however, they made a quick change, and I was given a salesman (Norman Sasnett) that was there for me every step. He answered every question, and was knowledgeable about inventory and my possibilities. My appointment time was set for 5:00pm, and when we found the vehicle I was looking for, did all paperwork, and all was done, It was a little after closing, 9:00pm. I'm OK with the timing, because I expected it. I have never gone to a dealership that was "quick". I think the more time they are willing to take, the better your experience will be in the end. You'll get EXACTLY what you came for. Their closing time was 9:00pm, and Norman stayed and helped me move my stuff (A GOOD BIT OF STUFF) from my other vehicle into the new one. He was a great help all the way around. I would recommend folks to go and check this dealership out. Good experience. More

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My overall auto-buying experience with Mount Pleasant Chevrolet was excellent! Norman Sasnett did an outstanding job keeping my experience real, appropriately paced, and without confrontation. No games w Chevrolet was excellent! Norman Sasnett did an outstanding job keeping my experience real, appropriately paced, and without confrontation. No games were played and Norman did not try to over sell me on a vehicle. Mount Pleasant Chevrolet Sales Management worked quickly to make a deal and had me out the door as per my request. Great job on all aspects of your business practices and awesome job by Norman for acting like a person and not just a sales employee. More

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