Norman Vassell | Page 27

Professional and courteous. Communication was just okay but responsive to my concerns. I plan to return for all repairs. Communication was just okay but responsive to my concerns. I plan to return for all repairs. More

by bogle57 Verified Customer Verified Customer

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Excellent customer service at this dealership. It truly felt like they place an emphasis on taking care of their customers. They were fast, efficient, constantly communicated, and make the situati It truly felt like they place an emphasis on taking care of their customers. They were fast, efficient, constantly communicated, and make the situation as painless as possible. More

by Ismael Verified Customer Verified Customer

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Tried to overcharge for part by 200%, once he discounted part then added a misc charge i didnt see. Then charged me for using credit card. part then added a misc charge i didnt see. Then charged me for using credit card. More

by DJREMOTEMAIL Verified Customer Verified Customer

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Good experience. That’s why I always come back even though I have a dealership closer to my house That’s why I always come back even though I have a dealership closer to my house More

by IVIAMALIA Verified Customer Verified Customer

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Always goes above and beyond to help his customers with a smile on his face. Norman cares about his customers and their safety always. smile on his face. Norman cares about his customers and their safety always. More

by kathyr78 Verified Customer Verified Customer

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Norman was polite, efficient and thoroughly professional. Overall it was a quick and easy service. Overall it was a quick and easy service. More

by STRAD1214 Verified Customer Verified Customer

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Norman has been helping me with my van for many years now and he is always my choice #1 for an advisor. He always tries to suggest the best decisions in every situation and always helps with logistics and re and he is always my choice #1 for an advisor. He always tries to suggest the best decisions in every situation and always helps with logistics and repair options. Moreover, he backs up the work done at the dealership and always goes above and beyond to make sure that his customers are satisfied. Thank you, Norman! More

by DMYTRO SAVCHUK Verified Customer Verified Customer

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Service Adviser Norman Vassell is terrific. He's attentive and kept me informed. He fulfilled is commitment to get my car done quickly. He's attentive and kept me informed. He fulfilled is commitment to get my car done quickly. More

by LLYNCH0314 Verified Customer Verified Customer

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Josh was my service tech. He was very courteous and professional. Love the service center here. He was very courteous and professional. Love the service center here. More

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Mr. Norman Vassell is your go to service advisor for detailed explanation and full transparency for all your Toyota service needs detailed explanation and full transparency for all your Toyota service needs More

by V.willlams Verified Customer Verified Customer

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