416 Reviews
Write a Review416 Reviews of Norman Vassell
July 24, 2026
Norman is fantastic. He treats everyone with great respect and a pleasant attitude. He gets the service team on our vehicle and gets us out expediently. The service team He treats everyone with great respect and a pleasant attitude. He gets the service team on our vehicle and gets us out expediently. The service team is fast and takes care of things quickly. More
July 01, 2026
Norman was great! He is knowledgeable and hustles. Had me in and out in minimal time. Will continue to work with Norman in the future. He is knowledgeable and hustles. Had me in and out in minimal time. Will continue to work with Norman in the future. More
Other Employees Tagged: Austin Carr
June 22, 2026
I go to TOTB just for the service dept. Norm Vassell and Austin Carr in particular. If the fees for using a credit card could be eliminated that would be a great thing. Norm Vassell and Austin Carr in particular. If the fees for using a credit card could be eliminated that would be a great thing. More
Other Employees Tagged: Harvey Mondragon, Josh Fuller, Brandon Alvarado, Austin Carr, Austin Venters, BRYAN TUCKER
June 21, 2026
I've been coming to Toyota for several year and I always ask for Norman Vassell. Norman is an excellent advisor, he is helpful, friendly and always explains the status of the care of my vehicle. He makes ask for Norman Vassell. Norman is an excellent advisor, he is helpful, friendly and always explains the status of the care of my vehicle. He makes sure I'm updated on what services are needed. It is because of Norman that I purchased a car at the Toyota Fletcher location. More
June 07, 2026
Norman is by far the best service rep I have ever had. He always greets me with a smile and handshake and knows my truck when it pulls up. I have had to text Norman to get the truck in for service to fit He always greets me with a smile and handshake and knows my truck when it pulls up. I have had to text Norman to get the truck in for service to fit my schedule, and he always manages to make it work. I cannot say enough good things about Norman's professional and personal approach. More

