Norman Vassell

I always use Toyota of Tampa Bay for my Camry service. Who knows Toyota better? Who knows Toyota better? More

by KEVINRCARLSON1951 Verified Customer Verified Customer

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This dealership did a great job making the whole oil change process super smooth and easy change process super smooth and easy More

by Tinawheeler32 Verified Customer Verified Customer

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My service advisor, Norman, was great and the service team was able to fix the rear window wiper, but I’m still disappointed with this car that I bought from Toyota as the vibration noise inside the vehi team was able to fix the rear window wiper, but I’m still disappointed with this car that I bought from Toyota as the vibration noise inside the vehicle is very annoying. I’m not buying another vehicle from Toyota. More

by Deenyce43 Verified Customer Verified Customer

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Always exceptional service, dealing with Noman is always a pleasure very knowledgeable and get things done right every time. a pleasure very knowledgeable and get things done right every time. More

by JoeB Verified Customer Verified Customer

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Norman Vassal is very knowledgeable, quick and knows exactly what to do for any issue! exactly what to do for any issue! More

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Saturday was by far one of the most heartwarming experiences. I went in knowing I needed new tires for my truck, but Norman went above and beyond to make sure I felt appreciated and taken care of. experiences. I went in knowing I needed new tires for my truck, but Norman went above and beyond to make sure I felt appreciated and taken care of. Toyota truly has a family-oriented way of doing business, always looking out for what’s in the best interest of the customer. Norman is someone who genuinely cares about his customers and makes you feel heard, valued, and understood. I walked away feeling completely satisfied and happy. I can honestly say I’ll always refer people to Toyota because of the way Norman takes care of his customers. Thank you, Norman, for making my experience so great! 👏🏾❤️ More

by ALVANDRABRYANT Verified Customer Verified Customer

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Norman is an exceptional person, in the way he performs his duties in a timely manner. his duties in a timely manner. More

by ben321nate Verified Customer Verified Customer

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Norman was extremely helpful in explaining why I needed all the repairs done to my vehicle. It was a much larger repair bill than I expected, and he took the time to go through my history and explained it all the repairs done to my vehicle. It was a much larger repair bill than I expected, and he took the time to go through my history and explained it all, which I extremely appreciated. More

by AWILLOCKS Verified Customer Verified Customer

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My service advisor, Norman, is great! Unfortunately, Toyota sold me a Jeep last month that keeps making vibration noises inside the vehicle. Norman and his service team are trying their b Unfortunately, Toyota sold me a Jeep last month that keeps making vibration noises inside the vehicle. Norman and his service team are trying their best to determine the cause of the noise. I’ll never buy another car from Toyota ever again or another Jeep vehicle! More

by Deenyce43 Verified Customer Verified Customer

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Went in for my oil change but Mr. Norman informed me that my Harry( my car) was in the red. Norman knows that my time is precious so he got me a rental due to a part was not in now th Norman informed me that my Harry( my car) was in the red. Norman knows that my time is precious so he got me a rental due to a part was not in now the rental gentleman I did not get his name but he was very informative with the rental rules. He gave me the 2026 CHR oh my made me think I should get a trade in. Lol naaaa. I trust that Norman is out for my best interest. Knowing how this was unexpected Norman introduced me to get a Toyota credit card so I did not have to pay the 3% credit card fee. Again your team never disappoint. Thank you for your service. 1 More

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