Norman Vassell

Best place to get my car serviced. Norman is the best service tech always takes good care of my car. Norman is the best service tech always takes good care of my car. More

by NGRANDE9 Verified Customer Verified Customer

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I go to TOTB just for the service dept. Norm Vassell and Austin Carr in particular. If the fees for using a credit card could be eliminated that would be a great thing. Norm Vassell and Austin Carr in particular. If the fees for using a credit card could be eliminated that would be a great thing. More

by White Lightning Verified Customer Verified Customer

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I've been coming to Toyota for several year and I always ask for Norman Vassell. Norman is an excellent advisor, he is helpful, friendly and always explains the status of the care of my vehicle. He makes ask for Norman Vassell. Norman is an excellent advisor, he is helpful, friendly and always explains the status of the care of my vehicle. He makes sure I'm updated on what services are needed. It is because of Norman that I purchased a car at the Toyota Fletcher location. More

by TAMARINDE Verified Customer Verified Customer

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Norman and the service department is excellent, been getting all our Toyota cars serviced here ( as well as purchased here). getting all our Toyota cars serviced here ( as well as purchased here). More

by RTANNER33 Verified Customer Verified Customer

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Norman is by far the best service rep I have ever had. He always greets me with a smile and handshake and knows my truck when it pulls up. I have had to text Norman to get the truck in for service to fit He always greets me with a smile and handshake and knows my truck when it pulls up. I have had to text Norman to get the truck in for service to fit my schedule, and he always manages to make it work. I cannot say enough good things about Norman's professional and personal approach. More

by jeffreyprogg Verified Customer Verified Customer

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Norman was invaluable in over seeing my vehicle’s maintenance. He kept me informed on the progress of the repairs and a timeline of when it would be finished. maintenance. He kept me informed on the progress of the repairs and a timeline of when it would be finished. More

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The Service Rep. Norman was attentive to all of the concerns I had about my vehicle. He explained the options available for repairs and kept me informed as the work w Norman was attentive to all of the concerns I had about my vehicle. He explained the options available for repairs and kept me informed as the work was being done. He also made it possible for the mechanic to send me a video of the car during the inspection. Repairs were excellent and the pricing was reasonable. Thank you for keeping my car safe and reliable. Marilyn More

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As always Norman went far and beyond to make sure that my truck was taken care of truck was taken care of More

by AYMNEG Verified Customer Verified Customer

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I appreciate being treated fairly. I feel my business is appreciated. Normal treats his customers with ownership. I feel my business is appreciated. Normal treats his customers with ownership. More

by Frank Tyler Verified Customer Verified Customer

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I take my 2 Toyotas to Toyota of Tampa Bay for service for one reason only: Norman Vassell. He goes above and beyond every time to ensure that my vehicles are serviced for the best possible price. If N for one reason only: Norman Vassell. He goes above and beyond every time to ensure that my vehicles are serviced for the best possible price. If Norman leaves to go to another dealership's Toyota service department, I will take my business there. More

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