Norman Vassell

Norman was invaluable in over seeing my vehicle’s maintenance. He kept me informed on the progress of the repairs and a timeline of when it would be finished. maintenance. He kept me informed on the progress of the repairs and a timeline of when it would be finished. More

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The Service Rep. Norman was attentive to all of the concerns I had about my vehicle. He explained the options available for repairs and kept me informed as the work w Norman was attentive to all of the concerns I had about my vehicle. He explained the options available for repairs and kept me informed as the work was being done. He also made it possible for the mechanic to send me a video of the car during the inspection. Repairs were excellent and the pricing was reasonable. Thank you for keeping my car safe and reliable. Marilyn More

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As always Norman went far and beyond to make sure that my truck was taken care of truck was taken care of More

by AYMNEG Verified Customer Verified Customer

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I appreciate being treated fairly. I feel my business is appreciated. Normal treats his customers with ownership. I feel my business is appreciated. Normal treats his customers with ownership. More

by Frank Tyler Verified Customer Verified Customer

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I take my 2 Toyotas to Toyota of Tampa Bay for service for one reason only: Norman Vassell. He goes above and beyond every time to ensure that my vehicles are serviced for the best possible price. If N for one reason only: Norman Vassell. He goes above and beyond every time to ensure that my vehicles are serviced for the best possible price. If Norman leaves to go to another dealership's Toyota service department, I will take my business there. More

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Supreme excellence demonstrated in speed of service, politeness and kindness of all staff, as well as quality politeness and kindness of all staff, as well as quality More

by THESPAZZLE Verified Customer Verified Customer

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Norman provides timely, reliable and personalized service. He allows one to feel confident in Toyota ownership service. He allows one to feel confident in Toyota ownership More

by Suzjohn2 Verified Customer Verified Customer

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Truly exceptional service in every aspect. From reception, through check-out, great communication, and friendly, professional staff. Thank you! From reception, through check-out, great communication, and friendly, professional staff. Thank you! More

by SARATPS Verified Customer Verified Customer

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Everything was exceptional and done right, Norman is always very helpful and knowledgeable , a pleasure to do business with always very helpful and knowledgeable , a pleasure to do business with More

by JoeB Verified Customer Verified Customer

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Great service. Communication was excellent. Work was completed correctly. Fixed operations runs a great program Communication was excellent. Work was completed correctly. Fixed operations runs a great program More

by M. Pezone Verified Customer Verified Customer

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