Dealership Experience
9 yrs, 8 mos
Industry Experience
9 yrs, 8 mos
Languages Spoken
Arabic
30 Reviews
Write a Review30 Reviews of Nour Ishak
February 18, 2019
awesome Every time I come in Tony and Nour get me in and out as fast as possible and always go above and beyond for me. Every time I come in Tony and Nour get me in and out as fast as possible and always go above and beyond for me. More
Other Employees Tagged: Anthony Circelli
February 14, 2019
Service for check engine light Come in for check engine light on my X1. Dropped off my car and got a loaner car in 15 mins. Got text messages regarding service updates. Very conveni Come in for check engine light on my X1. Dropped off my car and got a loaner car in 15 mins. Got text messages regarding service updates. Very convenient. And second day, got my car back, engine light is gone. Replaced a part. Good and fast service as always. More
February 12, 2019
Service Nour was very helpful and professional. The upstairs lounge was also great, as it provided me a place to work while I was waiting for my car. Nour was very helpful and professional. The upstairs lounge was also great, as it provided me a place to work while I was waiting for my car. More
February 08, 2019
Awesome Dealing with nour in the service department was the best experience in a service appointment I’ve ever had I will recommend her to every one of my fa Dealing with nour in the service department was the best experience in a service appointment I’ve ever had I will recommend her to every one of my family members and friends that own bmw she went above and beyond for me and same thing with clay and tony thank you More
Other Employees Tagged: Anthony Circelli, Clay Vieni
February 04, 2019
QUICK AND HELPFUL I had a great experience leaving my 3 series with Nour, she was very nice, quick and efficient ! I will definitely purchase and service my new BMW her I had a great experience leaving my 3 series with Nour, she was very nice, quick and efficient ! I will definitely purchase and service my new BMW here More
Other Employees Tagged: Clay Vieni
January 28, 2019
Polite The service was a customer friendly service. The waiting area was customer friendly and enabled me to work while i waited. The complementary snacks The service was a customer friendly service. The waiting area was customer friendly and enabled me to work while i waited. The complementary snacks were also a plus. More
January 21, 2019
great service I had a flat on a Friday, called the dealership at noon, Roadside Assistance had it towed there at 1:30pm and, by 3:00pm, was informed that my wheels I had a flat on a Friday, called the dealership at noon, Roadside Assistance had it towed there at 1:30pm and, by 3:00pm, was informed that my wheels needed repair and a loaner was waiting for me. My car was repaired and ready for pickup on Monday afternoon. The repair is fine and I appreciate that they paid attention to detail, including a tire valve stem cap that was missing from a prior tire replacement at another dealership. More
January 17, 2019
Rated A-, waited too long to get car . Service was courteous, loaner car provided as promised, got.called to retrieve car at little too long past the time initially promised. Waited too lon Service was courteous, loaner car provided as promised, got.called to retrieve car at little too long past the time initially promised. Waited too long at the agency to get the car. More
January 15, 2019
Good service - one complaont The service was good and prompt-my complaint was that my maintenance contract expired several weeks before. I thought it was 100,000 miles for seven The service was good and prompt-my complaint was that my maintenance contract expired several weeks before. I thought it was 100,000 miles for seven years from when I bought it-but it was seven years from the Date the car originally went into service. I think that BMW could engender much better Goodwill if they had sent a reminder prior to the expiration of the contract More
September 07, 2018
Exceptional sales professional This review serves to express my sincere appreciation for the outstanding sales service Pedro has given me throughout my x5 purchase. Pedro went abo This review serves to express my sincere appreciation for the outstanding sales service Pedro has given me throughout my x5 purchase. Pedro went above and beyond to make sure I purchased the SUV I was most comfortable with. He gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on an X5, the process was absolutely painless. Pedro’s professional demeanor, attention to detail, and exceptional service is what will keep me coming back. I look forward to doing business with you again in the future. I wouldn’t consider going to a different dealership or working with any other sales professional. Thanks again for being my trusted car advisor and you assessing my need accurately, exceeding my expectations and delivering on your promises. I felt like family by the end of it all. More
Other Employees Tagged: Pedro Andrade