Novy Foland | Page 40

Had a terrific experience at Kia of Columbia! I went to Kia of Columbia to buy a new car initially because of their amazing included lifetime warranty on their cars, which covers the engine and t I went to Kia of Columbia to buy a new car initially because of their amazing included lifetime warranty on their cars, which covers the engine and transmission for the lifetime you own the car at no extra cost. This in itself is enough to buy a car from them, but what truly impressed me was the whole car buying experience. The dealership had a very friendly and calming vibe compared to the other dealerships I had visited. I never felt pressured and truly felt like a special customer. Part of the reason for this was the wonderful sales person I had named Novy Foland. I can't say enough good things about him! He got me everything I asked for in a car and more. They gave me the price and financing I asked for, plus they were wonderful friendly and professional with me. Novy went above and beyond answering any and all questions I had, even showing me personally how to better drive my new hybrid after I bought it and had questions after I left. He has responded to emails and texts. Even followeing up with me on the phone and in person after I have purchased my car to make sure I am completely satisfied with my purchase. It's this attention to the customer that is very impressive. I highly recommend Novy Forland if you plan on buying a Kia! He and everyone at Kia of Columbia has made this car experience the best one I have had so far! More

Report | Print

Great car buying experience Overall experience was great! Novy Foland took the time to really understand what we were looking for and our budget and hit the mark on both counts! Overall experience was great! Novy Foland took the time to really understand what we were looking for and our budget and hit the mark on both counts! He and the finance guy worked till way after 7 p. m. to finish our deal which my wife and I greatly appreciated since we live 30 minutes away. More

Report | Print

Very good! Very good. Not overly pushy. Novy was very easy to work with and Daniel who is new was helpful as well. Finance department was great. I don't really Very good. Not overly pushy. Novy was very easy to work with and Daniel who is new was helpful as well. Finance department was great. I don't really like buying a car, but they made it pretty painless. More

Report | Print

Great First Experience This was my first time ever buying/leasing a new car. The staff at Kia of Columbia was extremely helpful throughout the entire process and made for a This was my first time ever buying/leasing a new car. The staff at Kia of Columbia was extremely helpful throughout the entire process and made for a positive experience overall. It was great working with Novy in particular. He was extremely patient, thoroughly answered all of my questions, and genuinely seemed to care about finding the perfect car for me based on both budget and features. More

Report | Print

Thank you!! Novy was just wonderful to work with - honest, patient, and eager to listen and really learn what his customers are looking for. He and the team at Ki Novy was just wonderful to work with - honest, patient, and eager to listen and really learn what his customers are looking for. He and the team at Kia of Columbia made my car buying experience truly fantastic. Chris in Finance was equally as great to work with and really streamlined the paperwork process which has saved me so much time and worry. Truly priceless. Thank you guys! More

Report | Print

Awesome Experience Overall experience was great. Got me into the car I wanted quick and easy. Novy works hard to find you the car you're looking for with the budget you Overall experience was great. Got me into the car I wanted quick and easy. Novy works hard to find you the car you're looking for with the budget you have to work with. More

Report | Print

Thank You, Novy and Kia of Columbia Staff was friendly, professional, and made me feel at home, help with financing was definitely appreciated. I would like to continue the relationship Staff was friendly, professional, and made me feel at home, help with financing was definitely appreciated. I would like to continue the relationship in the future. More

Report | Print

Novy and Ben are EXCELLENT to work with! Can't say enough about these two gentlemen--follow-up is great. They are easy to communicate with, want to make the transaction right, and patiently Can't say enough about these two gentlemen--follow-up is great. They are easy to communicate with, want to make the transaction right, and patiently answer all questions. More

Report | Print

Great experience Never rushed my decision and made sure I got the vehicle I wanted instead of forcing a vehicle on me. Made the car buying experience enjoyable instead Never rushed my decision and made sure I got the vehicle I wanted instead of forcing a vehicle on me. Made the car buying experience enjoyable instead of a pain. More

Report | Print

Patient, helpful and willing to give top trade in value. By far the most friendly and non-pressure atmosphere for buying a car. They were very patient. Top trade in value! I did not feel rushed into a decisi By far the most friendly and non-pressure atmosphere for buying a car. They were very patient. Top trade in value! I did not feel rushed into a decision I was not comfortable with. I presented all of my options to them and they allowed me to test-drive and really think about the direction I wanted to go. Very friendly atmosphere. The owner was a great help as well. He and his sales staff truly have their customers best intentions at heart. There goal seems to be repeat business and referrals and they realize that top customer service is needed for this to happen and they operate that way. More

Report | Print