OSCAR BLACK | Page 17

Efficient Aside from the time waiting because cars seemed to be flying off the shelf (I have never seen a dealership so busy) the process was amazingly efficien Aside from the time waiting because cars seemed to be flying off the shelf (I have never seen a dealership so busy) the process was amazingly efficient. More

by tor0 Verified Customer Verified Customer

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Oscar made my first car buying experience enjoyable! He was personable, kind, funny and knowledgeable. Throughout the entire process, he answered my many questions with care. I would highly recommend Shott was personable, kind, funny and knowledgeable. Throughout the entire process, he answered my many questions with care. I would highly recommend Shottenkirk Toyota, specifically Oscar! More

by MCAUDLE Verified Customer Verified Customer

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No comment takes to long, over priced costs, service writer is rude, car never cleaned to expectation, just a terrible experience, wont buy again and this is my takes to long, over priced costs, service writer is rude, car never cleaned to expectation, just a terrible experience, wont buy again and this is my third vehicle from Jerry's/whtever the new name is More

by NATECOBB95 Verified Customer Verified Customer

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Worst experience by any Toyota dealership. The verbal disrespect from Randy was the first thing I was greeted with when he asked me, “I thought you were going to be here at 1:00?” I felt far from a custo disrespect from Randy was the first thing I was greeted with when he asked me, “I thought you were going to be here at 1:00?” I felt far from a customer at this dealership and will purchase my vehicle elsewhere simply because of the terrible customer service. More

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Warranty Service The staff at Shottenkirk Toyota did a great job the day I had my 25,000 mile warranty check up. They listened to my comments about checking out the al The staff at Shottenkirk Toyota did a great job the day I had my 25,000 mile warranty check up. They listened to my comments about checking out the alignment and even did a road test after checking iit. Enjoyed the service experience. More

by JOHNALLEN1 Verified Customer Verified Customer

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Oscar was great to work with and my wife thought he was terrific in explaining the new Toyota controls. Very satisfied with Oscar and would recommend him to friends and family terrific in explaining the new Toyota controls. Very satisfied with Oscar and would recommend him to friends and family More

by Ralphdarby7 Verified Customer Verified Customer

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I am so happy that almost 4 years ago I drove up to your dealership. Then I met Oscar Black. He was a true blessing! And, then, now this past week, I was so happy to see him again. He helped me to get exa dealership. Then I met Oscar Black. He was a true blessing! And, then, now this past week, I was so happy to see him again. He helped me to get exactly what we wanted. Oscar has been so helpful, honest, and pleasant. My maintenance visits have been very good. The staff and service have been great! Thanks, Sally Harger More

by SHARGER10 Verified Customer Verified Customer

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This was the easiest process that I have ever experienced at a car dealer! My husband, myself, and our children were all treated with complete hospitality. I definitely recommend using this dealership when p at a car dealer! My husband, myself, and our children were all treated with complete hospitality. I definitely recommend using this dealership when purchasing a vehicle...and ask for Oscar Black. You will not be disappointed! Pete was great in financing. He went over all of our options with us and got us a great deal! More

by daltonrangers Verified Customer Verified Customer

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Replaced front bumper which was damaged in a parking lot When I brought the car in for an estimate everything was handled very professionally and the estimate was very reasonable. We brought the car in at t When I brought the car in for an estimate everything was handled very professionally and the estimate was very reasonable. We brought the car in at the designated date and the job was done in a couple of days and was perfectly completed. All service personnel were extremely courteous and very professional. More

by MJLACKI Verified Customer Verified Customer

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The service was very prompt and comfortable. We were greeted politely and got right into the swing of things. I would highly recommend making an appointment beforehand greeted politely and got right into the swing of things. I would highly recommend making an appointment beforehand More

by mlugafet Verified Customer Verified Customer

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