OSCAR BLACK
OSCAR BLACK at Shottenkirk Toyota Granbury

OSCAR BLACK | Page 18

CERTIFIED SALES ASSOCIATE

Shottenkirk Toyota Granbury

5100 U.S. 377
Granbury, TX 76049

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4.9
181 Reviews
4.9

181 Reviews

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181 Reviews of OSCAR BLACK

April 16, 2020

Dealership Rating
Employee Rating

Been there since you opened We have been customers at this Toyota dealership since they opened. They have always had excellent service personnel and technicians. Keep up the gr More

by MJTANDY01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Scott

March 24, 2020

Dealership Rating
Employee Rating

quality service I decided to by a new truck because of toyotas stimulus package , I had been looking at used tacomas about a week earlier and when Toyota sent the ema More

by crsaddle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tate Pumphrey, Tom Wofford

Mar 27, 2020

Shottenkirk Toyota Granbury responded

Thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future.

March 24, 2020

Dealership Rating
Employee Rating

Great people to work with. Had to order the make and model with our preferences. Very good experience. Was keep informed of the progress of the cars progress. Once it arrived More

by kstevenson49
Recommend Dealer
Yes

Other Employees Tagged: Brian Curtis, Pete Gutierrez

Mar 27, 2020

Shottenkirk Toyota Granbury responded

Thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs.

March 13, 2020

Dealership Rating
Employee Rating

Excellent Service I was met promptly by my service advisor. An unscheduled service item was brought to my attention and taken care of quickly. I was given an unexpecte More

by RDB250
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Greg Bailey

Mar 17, 2020

Shottenkirk Toyota Granbury responded

Thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

March 03, 2020

Dealership Rating
Employee Rating

Ask for Oscar We've been treated well and taken care of in a timely manner every time and it's mostly thanks to Oscar Black. I highly recommend Oscar as your sales More

by WILLMCCLAMMY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2020

Shottenkirk Toyota Granbury responded

Will, Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

March 02, 2020

Dealership Rating
Employee Rating

Sorry.. We love this dealership. Have bought there many years. But this time... whoever decides numbers ripped us off on a trade we bought from them only two More

by barannyam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 04, 2020

Shottenkirk Toyota Granbury responded

Thank you for providing this feedback to us. We always appreciate feedback from our customers because it helps us to improve as a dealership. If you have further questions about your visit, please contact Tom Wofford, the General Manager, at the dealership

March 02, 2020

Dealership Rating
Employee Rating

Not enough given for trade in we just bought there and paid cash for. ! Kind if a rip off. Long time customer.. that was unfair trade in. Just 2 months ago bought there !!! More

by barannyam
Recommend Dealer
Yes

Other Employees Tagged: Pete Gutierrez, Tom Wofford

Mar 04, 2020

Shottenkirk Toyota Granbury responded

Thank you for providing this feedback to us. We always appreciate feedback from our customers because it helps us to improve as a dealership. If you have further questions about your visit, please contact Tom Wofford, the General Manager, at the dealership.

February 26, 2020

Dealership Rating
Employee Rating

Excellent customer service with great team work. I had a collision with a deer and had to have the body of my car repaired, and a regular maintenance at the same time. Oscar, who picked a great car f More

by NAKAMURAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Steven Henn, Ricky Swilling

Feb 27, 2020

Shottenkirk Toyota Granbury responded

Thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again!

February 15, 2020

Dealership Rating
Employee Rating

I could not be happier with my new purchase! I drove away in exactly what I wanted and I felt better than I thought I could about it! You will not regret buying at Shottenkirk and working with Thomas Lee!! More

by Robertwilliam_32
Recommend Dealer
Yes

Other Employees Tagged: Thomas Lee, Tom Wofford

February 14, 2020

Dealership Rating
Employee Rating

Excellent They were quick to respond. Very friendly and helpful. They provided a superior level of service and customer relations that I wish all businesses w More

by BOWDEN_RG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: CARI SIMPSON , Melissa

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