OSCAR BLACK | Page 9

Great experience I would definitely recommend my friends and family to come and visit this dealership and family to come and visit this dealership More

by HERNANDEZL25 Verified Customer Verified Customer

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Shottenkirk Toyota of Granbury, Oscar sales person and Ryan in Finance went over and beyond even after I bought the vehicle from them. Thanks Ryan in Finance went over and beyond even after I bought the vehicle from them. Thanks More

by vanessaraebnn Verified Customer Verified Customer

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The salesman, Oscar Black, and the finance guy, Ryan Little, were good to work with. I take issue with dealerships that charge reconditioning fees and customer care fees as those are ADP, additional dea Little, were good to work with. I take issue with dealerships that charge reconditioning fees and customer care fees as those are ADP, additional dealer profit. Trade in vehicles are purchased at wholesale or lower then sold at retail, generating profit. These add ons are taking advantage of the customers. More

by jet7391 Verified Customer Verified Customer

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It was a very positive experience. Oscar Was a wonderful representative for Shottenkirk Toyota! Glad we shopped local! We are very pleased with our purchase. representative for Shottenkirk Toyota! Glad we shopped local! We are very pleased with our purchase. More

by aperry2044 Verified Customer Verified Customer

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Sales rep was the best I’ve ever dealt with and the truck I purchased was fair market value. Good dealer to work with. Not a huge fan of the overpriced shop fees tacked on the back but I understand the need I purchased was fair market value. Good dealer to work with. Not a huge fan of the overpriced shop fees tacked on the back but I understand the need for a business to make money in this market. More

by trice24 Verified Customer Verified Customer

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5 stars Oscar black is the man. Great dude. Coming back 5 stars Oscar black is the man. Great dude. Coming back for sure. We will be back to trade the wife’s car for sure 5 stars Oscar black is the man. Great dude. Coming back for sure. We will be back to trade the wife’s car for sure More

by Kylemartin346 Verified Customer Verified Customer

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Long time customers of Shottenkirk Toyota (and its predecessor). We have always received courteous and professional service from both the sales staff and the service staff. We have purchased two vehic predecessor). We have always received courteous and professional service from both the sales staff and the service staff. We have purchased two vehicles from them and fortunately Toyotas don't require a lot of service, but when they do it is always done well. More

by JOESCHRENGOHST Verified Customer Verified Customer

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Oscar was incredibly kind and went above and beyond to make sure I was well taken care of! All the staff at the Granbury location were friendly and helpful. make sure I was well taken care of! All the staff at the Granbury location were friendly and helpful. More

by hannahgarcia11 Verified Customer Verified Customer

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Oscar was an outstanding salesman, but the dealership adding about $1900 as "reconditioning" plus a mandatory policy covering glass and paint etc that raised the price significantly above what was advert adding about $1900 as "reconditioning" plus a mandatory policy covering glass and paint etc that raised the price significantly above what was advertised. We were able to negotiate it down some, but were told that this is "policy" for most dealerships now. The truck is just what we had been looking for, and they replaced a switch on the passenger's automatic seat and a chip in the windshield that was missed by them on the initial inspection. Other than the unexpected added cost I would have rated them 5 stars More

by karlan1947 Verified Customer Verified Customer

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Dealership does not want to come down from original prices and when they do, it’s on a vehicle that should already be lower in price. I don’t believe that the vehicle does go through the inspection com prices and when they do, it’s on a vehicle that should already be lower in price. I don’t believe that the vehicle does go through the inspection completely before being sold and if it does, there have been major things missed before. More

by Anhelica.harger2 Verified Customer Verified Customer

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