Obed Castillo
Obed Castillo at Showcase Honda

Obed Castillo

Assistant Sales Manager

Showcase Honda

1333 East Camelback Rd
Phoenix, AZ 85014

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4.8
36 Reviews
4.8

36 Reviews

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36 Reviews of Obed Castillo

November 07, 2025

Dealership Rating
Employee Rating

Very nice place the service was awesome. Would recommend ti family and friends. Glad II returned More

by VBENCOMO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amair Habhab, Jerry Smith

Nov 14, 2025

Showcase Honda responded

We are absolutely thrilled to hear that you found our location to be such a pleasant place and that our service exceeded your expectations. Your positive experience means everything to us, and we truly appreciate you taking the time to share your thoughts. It brings us great joy to know that you would recommend Showcase Honda to your family and friends - there is no higher compliment than a customer who trusts us enough to share our services with their loved ones. We are especially pleased that you chose to return to us, as building lasting relationships with our customers is at the heart of what we do. Thank you for being such a valued customer, and we look forward to continuing to serve you with the same level of excellence in the future.

November 02, 2025

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They sold me a car supposed to be a new car Honda Accord. I took it four times already to the service center wrong with their adaptive control and mitigation and every time they told me it’s been fixed and w More

by ELHILL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jerry Green, Christian Silva

Nov 07, 2025

Showcase Honda responded

Thank you for taking the time to share your feedback. We understand your frustration and are sorry to hear that you feel this way about your experience. We would appreciate the opportunity to address these concerns directly and work toward a proper solution. Please contact Sean Hoopes, our Service Director, at 602-274-3800 so we can review your case and ensure your vehicle receives the attention it deserves.

October 20, 2025

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Employee Rating

Quick & efficient service. Only improvement would be a more thorough attention to the vacuuming or inside windows. More

by RODO0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Austin Czerwinski

Oct 21, 2025

Showcase Honda responded

Your positive experience with our quick and efficient service means so much to us at Showcase Honda. We truly appreciate you taking the time to share your feedback.

October 19, 2025

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Christian really had patience with us and making up our minds. But didn’t force anything upon just wanted to make sure we felt comfortable and helped set a goal for our future. He did an amazing job I will More

by KIANA.SOLANO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Roscoe Gist, Christian Silva , Trey slutherhan

Oct 21, 2025

Showcase Honda responded

We are elated to hear about your wonderful experience with us! It sounds like Christian truly made a positive impact by taking the time to understand your needs without any pressure.

October 07, 2025

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Just gave great service from walk in to walkout! ! Great place for purchasing a car without unnecessary pressure from the team. That's why this is my second car purchase at Showcase in the last coupl More

by SCAMPBELL124
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 08, 2025

Showcase Honda responded

We are glad to hear about your excellent experience from start to finish! It means so much to know that you felt comfortable throughout your visit without any unwanted pressure from our team.

September 21, 2025

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Employee Rating

Everyone extremely courteous and very knowledgeable about products. Everyone went far and beyond the normal expectations of a car dealership. Will definitely come back for next vehicle More

by rayratcliff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Amair Habhab, Andre Stokes

Sep 22, 2025

Showcase Honda responded

We greatly appreciate your wonderful feedback about your experience with us. It means so much to hear that our team was courteous and demonstrated strong product knowledge during your visit.

August 17, 2025

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Employee Rating

The process was easy and quick. I was in and out. Leah and Obed were great. More

by miljan.markovic82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Clay Knight, Leah Ables

Aug 18, 2025

Showcase Honda responded

We are overjoyed to hear about your smooth and efficient experience at Showcase Honda. Your feedback about the straightforward process and quick service means a lot to us. We're delighted that Leah and Obed provided you with excellent assistance during your visit. Thank you for taking the time to share your positive experience with us.

August 04, 2025

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Employee Rating

Amazing energy great customer service terry jones was excellent and fun to work with nothing less then our financial lady who help us, amazing team More

by LEONEL.RODRIGUEZ32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tari Jones

Aug 06, 2025

Showcase Honda responded

We are ecstatic to hear about your wonderful experience with our team! Your feedback about the incredible energy and outstanding customer service truly means the world to us. It sounds like you had an exceptional time working with our staff, and we're thrilled that both your sales representative and our finance team made such a positive impression.

July 13, 2025

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Employee Rating

I am very disappointed with Honda , as a Honda family , I should have never been treated this way. I am disappointed that Honda did not take responsibility to resolve the issue immediately. I am so frustrate More

by Patty
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Aaron McDonald, Jerry Green , Aaron Ramirez, Andrew in finance

Jul 15, 2025

Showcase Honda responded

At Honda Showcase, we take customer feedback seriously, and it’s clear from your message that we did not meet your expectations. Please know this is not reflective of how we strive to do business. Your trust is important to us, and we’re committed to making things right. To address your concerns directly and promptly, we encourage you to contact Sean Hoopes, our Service Director, at 602-274-3800.

June 07, 2025

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Employee Rating

Showcase Honda has a excellant employee staff. Atul Shama was more than helpful and did more than was expected. Johnny Ramirez is also great to work with. This is by far the best experance we have More

by rj.brunatti
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Atul Sharma, Amair Habhab, Brendan Bowie, Kyle Brooks , Joseph Accomando, Vonn Anderson, Stephen Ayeni, Hunter Cannon, Niko Caracciolo

Jun 09, 2025

Showcase Honda responded

Thank you for your fantastic review! We're thrilled to hear that Atul and Johnny provided you with such a positive experience. Your satisfaction is our priority, and we're glad you found the perfect SUV with us. We look forward to assisting you again in the future!

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