Octavio Hernandez | Page 9

Great customer service I bought a new car with hardly any miles on it, but there was a distinct vibration when driving. I was told to bring it back in, they found out the t I bought a new car with hardly any miles on it, but there was a distinct vibration when driving. I was told to bring it back in, they found out the tires were bad. Not only was everyone friendly and informative, they were also genuinely concerned about my problem and set me up with a loaner car while they put on four new tires for no charge. Definitely the best Sales and Service experience I've ever had. Thank you! More

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Excellent customer service I wanted to take the time and comment on my experience with Skyline Ford in purchasing a used truck this past weekend. I have bought and sold many car I wanted to take the time and comment on my experience with Skyline Ford in purchasing a used truck this past weekend. I have bought and sold many cars myself, as I am a car enthusiast, and I can say that the friendliness and helpfulness I experienced in the purchase of a truck at Skyline Ford was second to none. I had been on the lookout for a Ford Raptor for a number of months, however I was currently in the middle of a lease on a luxury brand car, preventing me from moving forward on purchasing an F-150 Raptor. The perfect Raptor came in, and so I came in to take a look. It was just what I was looking for. The guys at Ford, in particular Jack and Octavio, were very helpful in trying to help me get into this truck while at the same time not being pushy in any way, just being attentive and available, and helpful with information on the truck. I felt they were fair and honest with the price and when it came to my trade-in I feel they moved a great deal in my way, all that they could, to make the deal as best possible for me. Overall, I felt the guys were honest, sincere, very friendly, and not pushy, and very helpful in making what I thought would be a difficult trade, a very easy and very smooth transaction. Visit Skyline Ford next time you're in the market for a Ford! More

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The purchase of our new car was a pleasure & so easy We arrived at the dealer just before they opened and was met by Mr. "O" the manager. He called Jeff White who arrived right away. We briefly discussed We arrived at the dealer just before they opened and was met by Mr. "O" the manager. He called Jeff White who arrived right away. We briefly discussed what we were looking for & Mr. White brought it up front for our viewing. Turns out the car was just right. After driving it we set about the transaction. We had a couple of cars to trade in which was no trouble. To be honest I don't believe we have had an easier, quicker Transaction. Mr. White made our purchase the most pleasant and we left feeling very good about the whole purchase. We owe it all to Jeff's help & guidance. Mr. "O" was very helpful as was the financial manager. More

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Best car buying experience ever. Everyone I dealt with at Skyline was great, especially Jeff White, Octavio and Vernithea. They made buying a truck so quick and easy. Went above and b Everyone I dealt with at Skyline was great, especially Jeff White, Octavio and Vernithea. They made buying a truck so quick and easy. Went above and beyond what I expected for service. Will definitely go back the next time I'm need to buy a car. Got a great truck at a fair price with great service. More

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F150 Crew Cab 4X4 Korey, Octavia and Juan went far and above to accomidate me in every way possible. I have been shopping at Skyline Ford for over 24 years and have ye Korey, Octavia and Juan went far and above to accomidate me in every way possible. I have been shopping at Skyline Ford for over 24 years and have yet to ome away unsatisfied. Thanks!! Rob More

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Great place to do business with Walked into the dealership not knowing what to expect and was greeted by Jeremy. Very knowledgeable and extremely nice. Told him what I want and how Walked into the dealership not knowing what to expect and was greeted by Jeremy. Very knowledgeable and extremely nice. Told him what I want and how much I could afford and he showed me trucks right away. He even went online and hunted for the truck I wanted. He definitely went out of his way to make me feel good about buying a car. Usually after leaving a dealership I usually feel like they ripped me off, but not at Skyline. I will definitely go back there for all my future vehicle purchases along with services. Thank you, Jeremy and staff More

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Great service Jeff White and Octavia for a great to work with and help make a deal that was worth my time. It was a great pleasure spending time with both Jeff and Jeff White and Octavia for a great to work with and help make a deal that was worth my time. It was a great pleasure spending time with both Jeff and Octavia. More

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Buying a truck I looked at the inventory online, called to make sure the truck was still their. Took it on a test drive. The price was good, employees were very hel I looked at the inventory online, called to make sure the truck was still their. Took it on a test drive. The price was good, employees were very helpful and nice. In and out in about one hour. More

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New Truck I got turned down at several dealers, because of my age before I met Jeremy Gattenby. He was the first salesman to take me seriously, help me find the I got turned down at several dealers, because of my age before I met Jeremy Gattenby. He was the first salesman to take me seriously, help me find the right truck, and to run my credit. I would recommend anyone buying a vehicle to him. Octavio Hernandez worked hard to find me the lowest interest rate possible. He was able to get me a 3.9 rate on my first new vehicle. Marc Merzenich was a great help by finding me a warranty plan at a great price. If you're looking for vehicle and don't know where to go I highly recommend Skyline Ford. More

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Satisfaction! We were just starting our goal of finding a new car and stopped in to see what was available that might interest us. We left with a '09 Toyota Venza, We were just starting our goal of finding a new car and stopped in to see what was available that might interest us. We left with a '09 Toyota Venza, white, that looks almost new. So, we didn't get any further in our "looking"! And Jeremy is the cause of it..He was so very helpful and patient--can't say enough good things about him and his sales style. Then we met Octavio, also so very nice and was so good to work with. And then, Chris was great at working out what we needed. A great team: Jeremy, Octavio, and Chris. We would highly recommend them any time! Keith & Jeri More

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