Olga Espinosa | Page 21

The salesman rode with my wife and I and directed us on the route to take. The fastest we went was probably about 50 mph on the service road for about .5 miles. Everything seemed fine. A couple days after the route to take. The fastest we went was probably about 50 mph on the service road for about .5 miles. Everything seemed fine. A couple days after the purchase, I was on the toll road and discovered some wheel vibration. I took it back to have them balance the wheels or something. The guy in the service dept took a look at the tires and said the front tires show some cupping. He said it's typical with the F450 because of the weight, so you have to stay on top of the tire rotations. It was clear that the previous owner did not. The used car manager/director refused to do anything to satisfy me. He told me that I test drove the truck and bought it. He said the tires are safe and passed inspection. I told him I did not pay $92,000 for a safe vehicle. I also expect it to look good and feel good. He offerd no solution! He should've replaced the 2 front tires! I went to the new car building because that's where the finance team is officed. I was so disappointed that I wanted to get out of the deal. I was told I couldn't because it was not a "blue level" deal. The new car manager suggested rotating the front tires to the rear, but they do not have the equipment to accommodate my size tires. When tire work is required on a F450, they outsource it to Youngblood Tires. The new car manager had me call Youngblood to get a quote for the work and gave me a gift card to cover it. The used car manager should have been the one to resolve this issue! I had the tires rotated and balanced and it's better, but there's still some vibration. This is my second Mac Haik vehicle. In 2021, I bought a 2020 F350 with 9K miles. I traded that in to buy this vehicle. There are several Ford dealerships around me. Because of this last experience, when I'm in the market for a vehicle again, this is one dealership that will NOT be getting my hard earned money! More

by ORIGINALTASTE340 Verified Customer Verified Customer

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Muy buen trabajo y gran atención lo mejor de lo mejor son únicos en su trabajo 👏 únicos en su trabajo 👏 More

by JAVIERURGELLESPEREZ Verified Customer Verified Customer

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A very friendly dealership. Had a great experience. So much different than the dealership I shopped at the day before. I would definitely recommend this Ford dealership to frien Had a great experience. So much different than the dealership I shopped at the day before. I would definitely recommend this Ford dealership to friends. More

by BBWESTON236 Verified Customer Verified Customer

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We had a very pleasant experience with Nicole Stewart. She was very professional and kind to deal with us. She explained everything to us, had a vehicle already picked out for us, based on what she had as She was very professional and kind to deal with us. She explained everything to us, had a vehicle already picked out for us, based on what she had asked of what we were looking for. She was wonderful person to work with. She also made sure we had her information so that we could contact her at time, if we had any questions. More

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People there are very helpful and nice! The purchased experience were very simple and easy! The purchased experience were very simple and easy! More

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William Damron was very professional and there was no high pressure tactics. Thank You RickE high pressure tactics. Thank You RickE More

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By far the fastest and easiest vehicle purchase I’ve made. Salesman was knowledgeable and helpful. Overall a great experience. made. Salesman was knowledgeable and helpful. Overall a great experience. More

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Well run and very professional. Johnny Bennerson was a pleasure to work with and did great job of answering all of our questions. Johnny Bennerson was a pleasure to work with and did great job of answering all of our questions. More

by SVELLA Verified Customer Verified Customer

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I really enjoyed this dealership. It was my first time purchasing a vehicle here. It definitely will not be my last. I especially appreciate my sales representative Greg Davis. He was It was my first time purchasing a vehicle here. It definitely will not be my last. I especially appreciate my sales representative Greg Davis. He was not only professional courteous. He listened to exactly what I was looking for. I also appreciate Olga Espinoza in the finance department. She was extremely knowledgeable, friendly and explained all benefits in purchasing a vehicle. I will recommend this dealership to all my friends. More

by DAVE3VINO Verified Customer Verified Customer

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I have purchased three cars in my adult life, and this was the best experience of the three. He listened, very kind and knowledgeable!! He would be my first choice to use to purchase again or referring so was the best experience of the three. He listened, very kind and knowledgeable!! He would be my first choice to use to purchase again or referring someone. I know it takes a team and the purchase team was great also, but the salesman can make or break you ever meeting the team! Again thanks!!! More

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