Olivia Guzman
Olivia Guzman at Lake Chevrolet
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Olivia Guzman

Finance Manager

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.6
21 Reviews
4.6

21 Reviews

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21 Reviews of Olivia Guzman

April 30, 2025

Dealership Rating
Employee Rating

Our sales person Brandon was very pleasant and nice to work with very thorough. I had to follow up on a concern a couple of days later, and Brandon replied immediately and answered my concern and then I s More

by kcobb105
Recommend Dealer
Yes

Other Employees Tagged: Brandon

May 01, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Brandon provided you with such a pleasant experience and promptly addressed your concerns. At Lake Chevrolet, we strive to ensure our customers receive excellent service from start to finish. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

April 27, 2025

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Employee Rating

Carly was a good sales person. Olivia was kind of like talking with a robot and it was overall just rough along with. I did not have the proper documentation that we agreed upon up More

by Jacksonville952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carly McFadden

Apr 28, 2025

Lake Chevrolet responded

Thank you for your feedback. We're glad to hear you had a positive experience with Carly. We understand that there were some challenges during your interaction with Olivia and regarding the documentation for your tire discounts. We appreciate your input as it helps us improve our service. Please feel free to reach out to us directly at Lake Chevrolet, and we’ll be happy to assist you further with any issues you encountered. We value your business and hope to provide a better experience next time. Sincerely, The Team at Lake Chevrolet

April 21, 2025

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Employee Rating

I had some issues, my sales guy Matt has been amazing and Olivia got me processed really quick. The GM contacted me once and was nice and the used car manager Kyle was nice. Do not EVER let them send you More

by Harleydavidsonb
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Alfaro , Kyle

Apr 21, 2025

Lake Chevrolet responded

Thank you for sharing your experience with us. We're glad to hear that Matt, Olivia, and our management team provided you with great service. However, we understand your frustration regarding the collision work done across the street. Your feedback is important as it helps us improve our services. If you have further comments or would like to discuss this matter, please feel free to reach out. Thank you for bringing this to our attention. Sincerely, The Team at Lake Chevrolet

April 07, 2025

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I have been buying cars on and off for fifty years and Omar is the best salesperson I have come across in that time. He knows his product and did a great job explaining the new technology to me and promis More

by gregorydauterman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Omar Cabrera

Apr 07, 2025

Lake Chevrolet responded

Thank you for your wonderful feedback! We appreciate your kind words about Omar and are thrilled to hear that he provided you with excellent service while explaining the new technology. At Lake Chevrolet, we pride ourselves on having knowledgeable team members who genuinely care about our customers. We look forward to assisting you again in the future. Please don't hesitate to reach out if you need any assistance! Sincerely, The Team at Lake Chevrolet

April 03, 2025

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Great service and Great team all went smoothly ! ! Highly recommend Lake Chevy . Their Team will handle all your needs. More

by scottfxdwg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Lake Chevrolet responded

Thank you for the wonderful review! We appreciate your kind words about the great service and team at Lake Chevrolet. We're thrilled to hear that everything went smoothly for you. If you have any needs in the future, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

March 25, 2025

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Employee Rating

Justin Sirrell was a great salesman! ! Dealership was clean and made me extremely comfortable worked well with me !! More

by Beverly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Sirrell, Daniel Garcia

Mar 26, 2025

Lake Chevrolet responded

Thank you for your wonderful review, Beverly! We're thrilled to hear that Justin provided you with excellent service and that you felt comfortable at Lake Chevrolet. Our team strives to create a welcoming environment for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

March 04, 2025

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Employee Rating

Great experience start to finish. Got a deal that was satisfactory to both myself and the dealership. More

by ewschiesser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cecilia Rodriguez , Damian Nickel

Mar 04, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience from start to finish at Lake Chevrolet. It’s fantastic that we could come to a satisfactory deal together. We look forward to seeing you again in the future! Sincerely, The Team at Lake Chevrolet

February 14, 2025

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Employee Rating

Absolutely amazing experience at Lake Chevrolet! Everyone was very helpful and patient with us as we asked questions upon questions, Carly was extremely helpful in every way, my girlfriend and I wil More

by Brandon M
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Maneage, Carly McFadden

Feb 14, 2025

Lake Chevrolet responded

Thank you, Brandon! We truly appreciate your kind words about your experience at Lake Chevrolet. We're thrilled to hear that Carly and our team were able to assist you and your girlfriend with all your questions. We look forward to welcoming you back in the future! Sincerely, The Team at Lake Chevrolet

February 13, 2025

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Employee Rating

I was really impressed with the service I did receive and the dealership working with me so that we both could come together on an agreement of a vehicle More

by gmc53222
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kyle Samples, Matt Alfaro

Feb 14, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you were impressed with the service at Lake Chevrolet and that we were able to work together to reach an agreement on your vehicle. Your satisfaction is our priority, and we appreciate your feedback. We look forward to seeing you again for your next visit! Sincerely, The Team at Lake Chevrolet

February 02, 2025

Dealership Rating
Employee Rating

Working w Matt Kreckler has always been a pleasure for us and our extended family. More

by jgolec
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Webler, Matt Kreckler

Feb 04, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that working with Matt has been such a positive experience for you and your family. At Lake Chevrolet, we strive to provide exceptional service to all our customers. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

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