Olivia Guzman
Olivia Guzman at Lake Chevrolet

Olivia Guzman

Finance Manager

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.7
24 Reviews
4.7

24 Reviews

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24 Reviews of Olivia Guzman

May 22, 2025

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Employee Rating

Cecilia was extremely helpful, knowledgeable and personable. Not pushy at all, which made it easy and comfortable during the buying process. I would recommend her. More

by shaunmack599
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Purchase Time
Finance Experience
Recommend Dealer
Yes
May 23, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We’re thrilled to hear that Cecilia made your buying process easy and comfortable. At Lake Chevrolet, we strive to provide knowledgeable and personable service, so your feedback is greatly appreciated. We hope to see you again soon and thank you for your recommendation! Sincerely, The Team at Lake Chevrolet

May 20, 2025

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Second new truck from Lake, treat me fair on trade in and worked hard on locating the truck I wanted. More

by melanddonna
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Garcia, Matt Alfaro

May 20, 2025

Lake Chevrolet responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Lake Chevrolet while finding your second new truck. We appreciate you trusting us with your trade-in and are glad we could locate the truck you wanted. We look forward to seeing you again for your next vehicle purchase! Sincerely, The Team at Lake Chevrolet

May 12, 2025

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Do not give them your business! !! They don't detail or check the used vehicles for issues and just sell it. They tell you to let them know any issues within 10 day. I did within 3 More

by Harleydavidsonb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Rodrigo Escalona, Matt Alfaro , Crystal

May 22, 2025

Lake Chevrolet responded

We’re truly sorry to hear about your experience. We did our best to correct the issues as thoroughly as possible, and we appreciate you bringing them to our attention. Thank you for your feedback, it helps us do better moving forward.

May 07, 2025

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Joseph was very patient. He was very knowledgeable about the vehicles we were looking at. I would recommend him to friends. More

by Jacque.ropel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Garcia, Joseph Crespo

May 08, 2025

Lake Chevrolet responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with Joseph at Lake Chevrolet and found him knowledgeable and patient. We appreciate your recommendation and look forward to assisting you and your friends in the future! Sincerely, The Team at Lake Chevrolet

April 30, 2025

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Employee Rating

Our sales person Brandon was very pleasant and nice to work with very thorough. I had to follow up on a concern a couple of days later, and Brandon replied immediately and answered my concern and then I s More

by kcobb105
Recommend Dealer
Yes

Other Employees Tagged: Brandon

May 01, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Brandon provided you with such a pleasant experience and promptly addressed your concerns. At Lake Chevrolet, we strive to ensure our customers receive excellent service from start to finish. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

April 27, 2025

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Employee Rating

Carly was a good sales person. Olivia was kind of like talking with a robot and it was overall just rough along with. I did not have the proper documentation that we agreed upon up More

by Jacksonville952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Carly McFadden

Apr 28, 2025

Lake Chevrolet responded

Thank you for your feedback. We're glad to hear you had a positive experience with Carly. We understand that there were some challenges during your interaction with Olivia and regarding the documentation for your tire discounts. We appreciate your input as it helps us improve our service. Please feel free to reach out to us directly at Lake Chevrolet, and we’ll be happy to assist you further with any issues you encountered. We value your business and hope to provide a better experience next time. Sincerely, The Team at Lake Chevrolet

April 07, 2025

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I have been buying cars on and off for fifty years and Omar is the best salesperson I have come across in that time. He knows his product and did a great job explaining the new technology to me and promis More

by gregorydauterman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Omar Cabrera

Apr 07, 2025

Lake Chevrolet responded

Thank you for your wonderful feedback! We appreciate your kind words about Omar and are thrilled to hear that he provided you with excellent service while explaining the new technology. At Lake Chevrolet, we pride ourselves on having knowledgeable team members who genuinely care about our customers. We look forward to assisting you again in the future. Please don't hesitate to reach out if you need any assistance! Sincerely, The Team at Lake Chevrolet

April 03, 2025

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Great service and Great team all went smoothly ! ! Highly recommend Lake Chevy . Their Team will handle all your needs. More

by scottfxdwg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 04, 2025

Lake Chevrolet responded

Thank you for the wonderful review! We appreciate your kind words about the great service and team at Lake Chevrolet. We're thrilled to hear that everything went smoothly for you. If you have any needs in the future, don’t hesitate to reach out. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

March 25, 2025

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Employee Rating

Justin Sirrell was a great salesman! ! Dealership was clean and made me extremely comfortable worked well with me !! More

by Beverly
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Justin Sirrell, Daniel Garcia

Mar 26, 2025

Lake Chevrolet responded

Thank you for your wonderful review, Beverly! We're thrilled to hear that Justin provided you with excellent service and that you felt comfortable at Lake Chevrolet. Our team strives to create a welcoming environment for all our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

March 04, 2025

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Employee Rating

Great experience start to finish. Got a deal that was satisfactory to both myself and the dealership. More

by ewschiesser
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cecilia Rodriguez , Damian Nickel

Mar 04, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience from start to finish at Lake Chevrolet. It’s fantastic that we could come to a satisfactory deal together. We look forward to seeing you again in the future! Sincerely, The Team at Lake Chevrolet

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