Olivia Guzman
Olivia Guzman at Lake Chevrolet

Olivia Guzman

Finance Manager

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.5
36 Reviews
4.5

36 Reviews

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36 Reviews of Olivia Guzman

July 28, 2025

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Employee Rating

Their customer service, along with their demeanor, was poor to say the least. They presented as dismissive and arrogant. They spoke in a manner that either take what we have to offer or you can leave. I d More

by brandy.lester
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Jul 29, 2025

Lake Chevrolet responded

Thank you for sharing your experience with us, Brandy. We understand that you felt our customer service did not meet your expectations and that this impacted your overall experience at Lake Chevrolet. Your feedback is valuable, and we appreciate you highlighting the positive interaction with our salesperson. We strive to provide a welcoming atmosphere for all our customers, and your insights will help us improve. If you would like to discuss your experience further, please feel free to reach out to us directly. Thank you for your feedback. Sincerely, The Team at Lake Chevrolet

July 23, 2025

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Employee Rating

Very easy to work with, 2nd vehicle purchased from this dealership, I will buy from them again. More

by joe@theharboratnewville.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aidan Duran

Jul 23, 2025

Lake Chevrolet responded

Thank you for your wonderful review, Joe! We're thrilled to hear that your experience with Lake Chevrolet has been so positive, and we truly appreciate your loyalty in choosing us for your second vehicle purchase. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

July 19, 2025

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I walked in to the dealership prepared to buy, it was a seemsless and non pushy experience. All members of the dealership associates were respectful and kept the process moving. More

by Wellms86
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Matt Kreckler

Jul 19, 2025

Lake Chevrolet responded

Thank you for taking the time to share your experience with us. We at Lake Chevrolet are glad to hear that you found your visit to be seamless and respectful. We value providing a comfortable environment for our customers. If you have any further questions or need assistance, please feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

July 18, 2025

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Carly was a pleasure to work with and we will be calling upon her for our next vehicle purchase when needed. More

by gmbtony82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carly McFadden

Jul 19, 2025

Lake Chevrolet responded

Thank you for your fantastic review, Tony! We're thrilled to hear that you had a great experience with Carly at Lake Chevrolet. We look forward to assisting you with your next vehicle purchase! Sincerely, The Team at Lake Chevrolet

July 18, 2025

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Everyone I dealt with was absolutely awesome. Very friendly and didn't make me feel rushed. All 3 employees stayed after hours to make the process happen. More

by wwhitt71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Garcia, Josh Nowak

Jul 19, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with our team at Lake Chevrolet. Our staff is dedicated to providing exceptional service, and it’s great to know that their efforts made a difference for you. We look forward to seeing you again for your next visit! Sincerely, The Team at Lake Chevrolet

July 13, 2025

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Great experience from start to finish was treated and respected and kept in the loop the entire process More

by dougwalschinski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 14, 2025

Lake Chevrolet responded

Thank you for your fantastic review, Doug! We at Lake Chevrolet are thrilled to hear that you had a great experience from start to finish and felt respected throughout the process. Your feedback means a lot to us. We look forward to serving you again on your next visit! Sincerely, The Team at Lake Chevrolet

July 10, 2025

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Employee Rating

Not one of the people involved in financing our car or transparent with verbal agreement we had !! but we’re very quickly to process the information into the system so that we wouldn’t know the exact numb More

by Sams equinox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Daniel Garcia, Josh Nowak

July 01, 2025

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Cecilia Was very kind and helpful and amazing sales Rep! ! Her customer service was great with being patient and also taking the time to help in so many ways possible to get the process of getting a new leas More

by Tattedgirldad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 02, 2025

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that Cecilia provided you with such kind and helpful service during your leasing process at Lake Chevrolet. Your recommendation means a lot to us! We look forward to seeing you again soon. Sincerely, The Team at Lake Chevrolet

June 29, 2025

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I’m really not a talker like that. But I do appreciate all their hardwork. More

by Shemurathgreen9
Recommend Dealer
Yes

Other Employees Tagged: Carly McFadden

Jun 29, 2025

Lake Chevrolet responded

Thank you for your kind words! We truly appreciate your recognition of our hard work at Lake Chevrolet. If you ever need anything or have questions, feel free to reach out. We look forward to serving you again! Sincerely, The Team at Lake Chevrolet

June 26, 2025

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Employee Rating

One of the few times I bought a car where I didn’t feel like I was doing battle. I felt that the dealership negotiated to a fair price. More

by rayradakovich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 27, 2025

Lake Chevrolet responded

Thank you for your fantastic review, Ray! We're thrilled to hear that your experience at Lake Chevrolet was smooth and that you felt you were treated fairly during the negotiation process. Our team strives to create a hassle-free environment for our customers. We appreciate your feedback and hope to see you again soon! Sincerely, The Team at Lake Chevrolet

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