Olivia Leon | Page 18

Bad service Horrible experience with the whole service department. Lied about calling to tell me there wouldn’t be a rental car available. Annoying and frustrat Horrible experience with the whole service department. Lied about calling to tell me there wouldn’t be a rental car available. Annoying and frustrating day trying to deal with no car available to me while mine was repaired More

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Servicing my vehicle The service department was very helpful. Olivia was pleasant and knowledgeable, the Porter’s were very courteous and asked if I wanted coffee or water The service department was very helpful. Olivia was pleasant and knowledgeable, the Porter’s were very courteous and asked if I wanted coffee or water on my arrival. Great service. More

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You guys are the BOMB! This dealership treats it's customers like friends, not just customers. You're greeted by name and treated the same way you would treat a friend. I ac This dealership treats it's customers like friends, not just customers. You're greeted by name and treated the same way you would treat a friend. I actually like coming here! More

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Outstanding, friendly and professional! I've been bring my car to Infiniti Montclair for 10 years and I love the service dept. staff! Keep up the good work! Thanks! I've been bring my car to Infiniti Montclair for 10 years and I love the service dept. staff! Keep up the good work! Thanks! More

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Great customer service I took my car to Montclair Infiniti and Olivia Leon handle my issues very professionally. She and the staff made my visit a great experience and i loo I took my car to Montclair Infiniti and Olivia Leon handle my issues very professionally. She and the staff made my visit a great experience and i look forward to continuing my services with Montclair Infiniti. More

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Excellent Service Department Ample number of Service Advisors, quick service, no upselling. Trustworthy assessments. Olivia provides personalized service. Look, I’ve been comin Ample number of Service Advisors, quick service, no upselling. Trustworthy assessments. Olivia provides personalized service. Look, I’ve been coming to Infiniti of Montclair since 2005. The reason I bought another Infiniti had almost as much to do with the service department as the product (M series). More

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Well informed salesman. Excellen experience with managers, THE AGENT Maurice WAS EXCELLENT.;The whole experience was low key and informative.:My wife and I have bought or leased four cars from Infinity of Mont THE AGENT Maurice WAS EXCELLENT.;The whole experience was low key and informative.:My wife and I have bought or leased four cars from Infinity of Montclair and have been very pleased withj each experience. More

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Best dealership ever! I’ve been coming here since 2010 and they treat me like family. I have never felt so much at home with them. Olivia in service gives me so much amazin I’ve been coming here since 2010 and they treat me like family. I have never felt so much at home with them. Olivia in service gives me so much amazing service and treats me amazing. I have now build a relationship with everyone there and now they are my family. I will forever continue to buy Infiniti’s for the rest of my life. Thanks everyone for everything you do More

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this is the best car dealership I've ever done buisness with Kevin Gonzalez is a truly great sales person and an asset to Infiniti, as is the rest of the staff there. Yoo make customers feel like friends rather Kevin Gonzalez is a truly great sales person and an asset to Infiniti, as is the rest of the staff there. Yoo make customers feel like friends rather than customers. I will certainly never go anywhere else. I wish I would have found this dealership years ago! More

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Very disappointed I was extremely upset and disappointed that the cai I leased in late November 2015 already needs new tires with barely 22 thousand miles. The tires s I was extremely upset and disappointed that the cai I leased in late November 2015 already needs new tires with barely 22 thousand miles. The tires should last longer than that so to heat there is nothing either Bridgestone or the dealership would do to or even explain how this is possible is very disappointing. Run flat tires are expensive and never dreamed I would be replacing them so soon when they should have an warranty of 45k miles. This will definitely be the last car I purchase from infinity. More

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