Omar Gonzalez JR | Page 11

Francesca was amazing! She greeted my wife and I within a minute of stepping out of our vehicle. We had a general idea of the car we were looking for and she started showin She greeted my wife and I within a minute of stepping out of our vehicle. We had a general idea of the car we were looking for and she started showing us all the features. She made the purchasing process hassle-free. Never owning an Acura before, we will now be an Acura family for life and hopefully she doesn't go anywhere! Thanks Francesca and Naples Acura! More

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This is the third MDX we have purchased from “Sparky” and the team at Naples Acura and we couldn’t be more pleased! Great people, great product, great service! the team at Naples Acura and we couldn’t be more pleased! Great people, great product, great service! More

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Knowledgeable; Enjoyable to deal with; Fair pricing. Really, it was a great experience. This is our 5th MDX purchase, and the best experience so far. Really, it was a great experience. This is our 5th MDX purchase, and the best experience so far. More

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Wonderful people & service. Salesperson Francesca Fortin was awesome!!! I would highly recommend the dealership. Great place.🤗 Salesperson Francesca Fortin was awesome!!! I would highly recommend the dealership. Great place.🤗 More

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Just left Norm Johnston after leasing a new TLX. This will be my fourth lease with Norm and would highly recommend Norm and the Naples Acura dealership. Thanks for a job well done. This will be my fourth lease with Norm and would highly recommend Norm and the Naples Acura dealership. Thanks for a job well done. More

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This was our first experience with Acura of Naples and their top salesperson Francesca Fortin. As we pulled up to the dealership on a rainy Saturday afternoon several associates looked at us through the w their top salesperson Francesca Fortin. As we pulled up to the dealership on a rainy Saturday afternoon several associates looked at us through the windows of the dealership. Francesca grabbed an umbrella and met us at our car to escort us in, so we didn't get wet. She was an advocate for us and our needs from the start. When someone tried to buy the car we were looking at before we were done deciding she told us to take our time and that we were first in line. Her calm and kind demeanor made the whole process of buying a car that much more memorable. There was no big back and forth about price like you get at other dealerships. She took the time to explain every component of the car and its features to us and even buffed out a paint scuff herself. My wife and I were incredibly pleased with the whole experience. The Acura MDX is absolutely what we needed for our family vehicle. I would say that Acura of Naples will be our very first stop, the next time we are looking for a car. More

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After my generally dismal (at times awful) experience in dealing with several dealerships and sales people across the country the last few weeks while ending up remotely purchasing my used BMW from Acura Na dealing with several dealerships and sales people across the country the last few weeks while ending up remotely purchasing my used BMW from Acura Naples, it came as a pleasant surprise to bump into an exceptional sales person like Francesca Fortin who immediately and precisely responded to all my specific questions, quickly entertained my sometimes crazy sounding car review and online test drive requests, kept me updated about the next steps in the purchase process, and took care of some requests I had about the car before flying in to pick it up. Kudos also to Acura Naples for not surprising me with unexpected fees and for quickly taking care of all the paperwork. Thank you Francesca and Acura Naples team for turning my remote car purchase activity unexpectedly into a surprisingly positive experience that I will remember for a long time and keep up the great work! More

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Norm Johnston is a terrific sales professional that I just had the pleasure to work with. He is a very good listener and works to find a product offering that meets one’s needs without sales pressure. just had the pleasure to work with. He is a very good listener and works to find a product offering that meets one’s needs without sales pressure. I highly recommend Norm and Naples Acura when you are considering purchasing an Acura. More

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I've been buying and leasing Acura cars for 10 years. Norm Johnson has been the salesman for every one of them. Norm knows the cars very well, especially the technical aspects and he spends considerabl Norm Johnson has been the salesman for every one of them. Norm knows the cars very well, especially the technical aspects and he spends considerable time with each customer making sure they have a firm understanding of all the features. More

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We had such a positive experience purchasing a car at Naples Acura. Norman “Norm” Johnston (Sales Consultant) was a true professional and made the entire process stress-free. Norm was very knowledgeabl Naples Acura. Norman “Norm” Johnston (Sales Consultant) was a true professional and made the entire process stress-free. Norm was very knowledgeable and friendly – making the process of buying a car a true pleasure. The entire Naples Acura team worked very well together, always keeping us informed and answering any questions that we had. Many thanks again Norm for a great car and a wonderful experience – very much appreciated! More

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