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Omead Anwar
Omead Anwar at Niello Audi

Omead Anwar | Page 11

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.8
124 Reviews

Dealership Experience

7 yrs, 8 mos

4.8

124 Reviews

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124 Reviews of Omead Anwar

October 13, 2023

Dealership Rating
Employee Rating

Techs are informative, work is done right the first time, great amenities, convenient location, and very professional yet personable service. More

by tystickone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erik Carr, Dain Bryant

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Oct 18, 2023

Niello Audi responded

It's amazing to hear that our team always provides you with professional and personable service that is done right the first time! We're also glad to know that you appreciate our location and amenities. We look forward to continuing to serve you!

October 13, 2023

Dealership Rating
Employee Rating

Always great service on my Etron. Waited this time and the care was completed in less than 1 hour More

by smullan1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

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Oct 18, 2023

Niello Audi responded

Thank you for trusting our Sacramento team with your e-tron! So glad we were able to get your service completed so efficiently this time. See you at your next visit!

September 26, 2023

Dealership Rating
Employee Rating

I called Omead on his cell phone directly and didn't realize it was his day off. Nonetheless, he ordered the tires I needed and made sure I got in the next morning. Repair was done shortly after lunch More

by rob@rkfconsulting.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter is excellent!

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Oct 04, 2023

Niello Audi responded

We love that Omead is always there for his customers! We will make sure to pass your thanks along to him. Please do not hesitate to reach out if there is anything we can lend a hand with in the future!

September 25, 2023

Dealership Rating
Employee Rating

The dealership was great with a quick turnaround for my vehicle repair, however they were slow to find a loaner for the extended time that I had my vehicle with them. More

by IG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2023

Niello Audi responded

Thank you for taking the time to walk us through your recent service visit, IG. We apologize that it took us a moment to get you set up with a loaner vehicle, but we're glad we were able to offer such a quick turnaround for your repair. If there is anything we can assist you with in the future, please do not hesitate to reach out!

September 23, 2023

Dealership Rating
Employee Rating

We have not had to go to the service Dept yet . Car is running great More

by JILL.M.SCHREINER
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

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Sep 27, 2023

Niello Audi responded

We're happy to hear that your car has been running well so far, Jill! If any questions or concerns come up along the way, please do not hesitate to reach out to us.

September 22, 2023

Dealership Rating
Employee Rating

The service reps are always courteous and efficient. They do not hedge with bad news but seem to honestly advise if the work is critical or can wait. I appreciate that. The last time I was there a cou More

by gumbo03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

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Sep 27, 2023

Niello Audi responded

We cannot thank you enough for your feedback! So glad to know that you appreciate our service team's honesty and efficiency. We appreciate you letting us know that you had to wait 10 minutes to pay during your recent service. We will make sure to share this feedback with our team and hope to get you processed much more quickly next time. Thank you!

September 21, 2023

Dealership Rating
Employee Rating

I love that the customer service is unrivaled and very much appreciate weekend service appointments! More

by jthurst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 27, 2023

Niello Audi responded

Thank you for taking the time to review your recent service visit! We're happy to know that you appreciate our weekend service appointments. We love making things convenient for our amazing customers!

September 21, 2023

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Employee Rating

Very clean. Great service. Will go back for needed service. Was able to get me in at last minute. More

by SHARON.GRETLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Oct 04, 2023

Niello Audi responded

Thank you for taking the time to review your recent service visit to Niello Audi, Sharon! We're thrilled that our team was able to get you in last minute and that you plan on working with us for needed service in the future. Based on what you've shared, it seems like our team provided you with great service, however I noticed that you gave us 1-star in your review. If this was intentional, please reach out to me at 916 480-2829 so that I can learn more about your experience and help in any way I can. If this was an accident, I was wondering if you might consider updating your star-rating to one that better reflects your recent visit. Thank you, Scott Bunker, Service Manager

September 17, 2023

Dealership Rating
Employee Rating

Omead kept up the high standards of the Service Dept. that I have come to expect. Service was completed on time as promised. Two of the reasons I continue to bring my 2014 Q5 TDI to Niello Audi. My Q5 i More

by wvt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 20, 2023

Niello Audi responded

We truly appreciate your continued business and are thrilled to hear that your 2014 Q5 TDI is still going strong! Happy driving and know that we'll be here for you whenever you need us next.

September 11, 2023

Dealership Rating
Employee Rating

Everyone that I have dealt with has been amazing. Sales, finances and services is extremely smooth. Great experience More

by WELSHN912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dianne Ponce , Andrea Bryner, Robert Burris

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Sep 13, 2023

Niello Audi responded

Thanks for the 5-star review! We're thrilled to hear that your entire car-buying experience was so smooth. Enjoy your new ride and let us know whenever you need us next!

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