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Dain Bryant
Dain Bryant at Niello Audi
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Dain Bryant

Service Advisor

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

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4.9
77 Reviews

Dealership Experience

14 yrs, 8 mos

4.9

77 Reviews

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77 Reviews of Dain Bryant

April 22, 2024

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Employee Rating

World class dealer experience. Everyone is on the same page re: service. Great people in the building. All seem to be genuinely engaged in customer success. More

by tekmek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Flynn, Omead Anwar

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Apr 22, 2024

Niello Audi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 17, 2024

Dealership Rating
Employee Rating

I have not had a bad or poor experience with service ag Niello AUDI. I can actually say my service experience at Niello has been excellent. AUDI service anywhere can be expensive which I attribute to user More

by CPZAISS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker, Hector Guadamuz

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Apr 17, 2024

Niello Audi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Niello Audi. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 15, 2024

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Great service! Everyone there was very helpful and friendly. Extremely happy with my service and would highly recommend More

by mzaklan16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
Report | Print
Apr 15, 2024

Niello Audi responded

Thank you for choosing Niello Audi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 10, 2024

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Employee Rating

Professional, accommodating, friendly, clean, with an excellent waiting space. The service department is outstanding. Superior selection with regard to inventory. More

by jweisshome
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 11, 2024

Niello Audi responded

Thanks for sharing about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

April 10, 2024

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Employee Rating

The people greeting me were very helpful and friendly. They answered my questions and the work was done (putting on the front license plate) quickly on my new Q3. Good people. More

by JLLSAC3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Omead Anwar, Hector Guadamuz, Milana Savchenko, Jennifer Lowenstein, Isabel Velasquez, Erin Loud

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Apr 11, 2024

Niello Audi responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 24, 2024

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Employee Rating

Dain and the rest of the team are great. They take amazing care of my vehicle. More

by mylinhmello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Rajan

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Mar 24, 2024

Niello Audi responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Dain and the rest of our team, and don't hesitate to let us know if we can be of further assistance. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 19, 2024

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Employee Rating

Everyone was polite and courteous. Difficult situation, they did the best they could to save my 2013 Q5. More

by AUDRA.WIT
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Recommend Dealer
Yes

Other Employees Tagged: Omead Anwar

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Mar 19, 2024

Niello Audi responded

Audra, Thank you so much for your excellent service review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Niello Audi to be a positive one. Please don't hesitate to reach out if you need anything else. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 18, 2024

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Employee Rating

COURTEOUS AND PROFESSIONAL. HE KEPT ME UPDATED ON THE PROCESS WHICH WAS VERY MUCH APPRECIATED. NICE GUY More

by MPH002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Omead Anwar

Helpful
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Mar 18, 2024

Niello Audi responded

Thanks for sharing your thoughts about your service experience with Niello Audi. We appreciate your business and hope to see you again soon! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

March 04, 2024

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Employee Rating

I can’t help but feeling I was ripped off. Basically a glorified oil change for over $1000. My bad for allowing that to happen. Spent $500 diagnosing two other concerns and no resolution of ei More

by Ravjp
Recommend Dealer
No

Other Employees Tagged: Jason Rajan

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Mar 08, 2024

Niello Audi responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

February 26, 2024

Dealership Rating
Employee Rating

Dain was great. Answered all my questions and got me in and out. Much better visit this time More

by LIVEFREERIDEHARD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Feb 26, 2024

Niello Audi responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Niello Audi, Dain, we look forward to having you as one of our valued customers for many more years to come! Scott Bunker Service Manager sbunker@niello.com (916) 283-7206

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