"Professional, knowledable, kind."
From the first contacts with staff through the financing process; I feel we were treated with patience & respect. We had many questions & some apprehension in general. It was a difficult decision to trade our used 2013 Ford Edge for 2012 RAV4; had to "downsize". The 2012 RAV4 is like new, lower mileage, has five new tires, leather, Limited edition; obviously well cared for car / "Toyota".
Mr.Adam Binford spent much time explaining details about available options. He followed through with Carfax, KBB, and other information he had READILY AVAILABLE. I was shopping, comparing other RAV4s. Binford had information I needed. Saved me a trip to Killeen or other places.
Mr. Oran Adams answered questions for my husband with patience as did Mr. Myron Dixon regarding pricing and financing. The saved us some extra steps & time. Dorian Bass helped wrap up the paper work in the end. It seems they worked like a team. Everyone pulled together. We are in our senior citizens age with many experiences in car buying & trading over the years for self & family.
I believe we were treated with best honest efforts. Great experience overall. Even got a follow up call after the purchase. Well done guys! Thank you all. I may have left couple names out because of brief encounters during out visit; no less important to the process.
"Purchased used Acura MDX from Ted Boyd "
Great buying experience, we purchased over the phone from Shreveport Louisiana and Ted delivered the car to us at our home. We would definitely recommend the dealership and those we worked with.