Orion Pickham

The very best service experience. Janice Acosta was wonderful, she really cares. Thank you so much, highly recommend! Janice Acosta was wonderful, she really cares. Thank you so much, highly recommend! More

by TitiJany Verified Customer Verified Customer

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Service representative was excellent. Best experience ever. I highly recommend these guys for all your service/sales needs. Best experience ever. I highly recommend these guys for all your service/sales needs. More

by TitiJany Verified Customer Verified Customer

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Very accommodating to the customers schedule, & makes check a smooth process. Waiting lounge always clean. check a smooth process. Waiting lounge always clean. More

by Hfd4Mxd Verified Customer Verified Customer

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Customer service was hard to get through on the phone so I went don't need to make an appointment and was excellent excellent I can say guys and ladies in the store front thank you I went don't need to make an appointment and was excellent excellent I can say guys and ladies in the store front thank you More

by Bernadinewilson Verified Customer Verified Customer

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I have been a customer since 2016 i think and i bought 4 cars from Hartford Toyota Superstore. They have good maintenance service and customer service. cars from Hartford Toyota Superstore. They have good maintenance service and customer service. More

by grzegorczyka70 Verified Customer Verified Customer

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Hartford Toyota stands out a very pleasant place to do business. The staff makes you feel like a family. business. The staff makes you feel like a family. More

by selvinodonoghue Verified Customer Verified Customer

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Clean and we'll kept facility. Staff was friendly and very knowledgeable in each department which helped make for a comfortable and pleasing experience. Staff was friendly and very knowledgeable in each department which helped make for a comfortable and pleasing experience. More

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Excellent service, I did not have to wait for my service, I just drove in and was taken promptly. I was surprised to see my car was washed and clean when they were through with the recall appointment, thank I just drove in and was taken promptly. I was surprised to see my car was washed and clean when they were through with the recall appointment, thank you for the excellent service. More

by lhmnnea Verified Customer Verified Customer

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Excellent, fast, fair, professional. Guy helped us with buying a new Sienna and trading in our old vehicle. He gave us a great price on our trade, helped us get to know the new vehicle an Guy helped us with buying a new Sienna and trading in our old vehicle. He gave us a great price on our trade, helped us get to know the new vehicle and made the process fast and efficient. I highly recommend working with him. No pressure easy enjoyable purchase. More

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Once you buy you are are forgotten When I went to pick up my truck I told Devin McMahon I want to order that Toyota tonneau cover for my new TRd sport he said no problem I will call When I went to pick up my truck I told Devin McMahon I want to order that Toyota tonneau cover for my new TRd sport he said no problem I will call you on Monday well Monday came and no call after about a week I called him he said he had ordered it waited two more weeks never heard from Him I again called him said it was ordered still in the system. I asked him if he could even get the cover he said yes but I have to order it in parts cuz cover is not available to public. After about 5 weeks I said this is ridiculous I called the parts dept. guess what he never ordered it I texted him and asked why he strung me along his response was the parts manager told him it wasn't available I said then why did you tell me you ordered it and let me hang for 6 weeks knowing full well you never ordered it. I was so upset I called sales manager he was another joke told me that was unacceptable someone is gonna be held accountable guess what never heard from him again The parts manager called and said you can't get the cover after the fact as they are not available but he would take care of me on a good aftermarket for my aggravation. The original cover Iwas quoted at 850 installed. He gave me a price of 850+120 to install. I said to him that's no deal he said he saved me tax. BIG DEAL IHAD THE SAME COVER INSTALLED AT REDMANS TRAILER FOR 789.00 + tax. Do not trust this salesman or this dealership they are all bull********. NEVER AGAIN HARTFORD TOYOTA More

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