Orlando Welsh

I purchased a 2024 BMW M8 Competition Gran Coupe in Frozen Tanzanite Blue Metallic Paint in May. I dealt indirectly with Orlando Welsh and my recommendation to anyone who is reading this review is DO N Frozen Tanzanite Blue Metallic Paint in May. I dealt indirectly with Orlando Welsh and my recommendation to anyone who is reading this review is DO NOT BUY A VEHICLE ONLINE FROM TGIS DEALERSHIP! Orlando was very responsive and helpful at first, or so I thought. He sent pictures on top of pictures, which was helpful. However, all you have to do is change your angle and lighting and you can hide anything. This is what happened to me. I have a vehicle that I paid over 100k for that every wheel has cleaning solution damage, the floor mats were ruined by their detailing department because they got them too wet and put them inside a trunk where the humidity caused the blue trim around the mats to bleed. The passenger door has a 2” scratch that they tried to fix which they absolutely ruined because they do not know how to handle a Matte finish vehicle. You can see where they scrubbed and rubbed on the scratch and ruined the paint. I love my car but I am a perfectionist and usually detail my cars to the max and take them to car shows. Not this one. The paint is not repairable but I can buy new wheels. Shouldn’t have to but I do. I DO NOT RECOMMEND PURCHASING FROM ORLANDO OR THIS DEALER WITHOUT PHYSICALLY LOOKING OVER YOU CAR FIRST. More

by Dan Verified Customer Verified Customer

Print

Been driving BMWs since 1984 but always dealt in person. This was my first time online and out of state. Orlando handled the transaction from beginning to end very professionally with timely responses. Assu This was my first time online and out of state. Orlando handled the transaction from beginning to end very professionally with timely responses. Assuming the car arrives as described— of which I have no doubt—Orlando and BMW Palm Springs get an A+. I highly recommend them. Thank you. More

by phil79 Verified Customer Verified Customer

Print

They went out of there way to help , always give me a nice rental car , and they paid to fix my tire everyone is super friendly great service department nice rental car , and they paid to fix my tire everyone is super friendly great service department More

by trilby7742 Verified Customer Verified Customer

Print

Amazing dealer. Drove out there from Orange County to trade in my car. Orlando was super professional and made my car buying experience a breeze. Hit him up if you’r Drove out there from Orange County to trade in my car. Orlando was super professional and made my car buying experience a breeze. Hit him up if you’re in the market for a new ride. He is awesome! More

by germiev934 Verified Customer Verified Customer

Print

Exceptionally kind, knowledgeable, and a delight to work with. Orlando Welsh is the ultimate... fitting for the ultimate driving machine! with. Orlando Welsh is the ultimate... fitting for the ultimate driving machine! More

by dawnhibbard Verified Customer Verified Customer

Print

Orlando and David were excellent. Very compassionate about their jobs. However , we had to wait 2 + hours to finalize our finances. Dealership was short handed. Arrived at dealership Very compassionate about their jobs. However , we had to wait 2 + hours to finalize our finances. Dealership was short handed. Arrived at dealership around 1:00 pm and did not leave until almost 6:00 pm. More

by dkerkhoff Verified Customer Verified Customer

Print

Service itself is very good Reaching sales and service reps is not as easy as it should be considering reps is not as easy as it should be considering More

by jefferyns Verified Customer Verified Customer

Print

Great service , will recommend to all my friends and family , I will get a new car soon family , I will get a new car soon More

by panamena3 Verified Customer Verified Customer

Print

No high pressure sales. Everyone was really helpful. I hope Orlando will mail me the key chains as promised Everyone was really helpful. I hope Orlando will mail me the key chains as promised More

by strecktd Verified Customer Verified Customer

Print

Very professional sales person, fast and easy deal. Highly recommend Palm Springs BMW. Orlando Welsh Highly recommend Palm Springs BMW. Orlando Welsh More

by crusty_2 Verified Customer Verified Customer

Print