Oscar Gonzalez | Page 4

Love/Hate I paid cash for my 2012 Chevrolet Camaro SS & still had to spend over a $1,000 out of pocket on new tires, i inquired about the tires & was advised th I paid cash for my 2012 Chevrolet Camaro SS & still had to spend over a $1,000 out of pocket on new tires, i inquired about the tires & was advised the Camaro tires do have much thread & you can't put a lot of miles on the tires but the tires on the car on the date of purchase had NO thread/traction, the car had not been detailed & there was like less than a quarter tank of gas upon pickup. I received a call inquiring about my experience & advised of the above details & that i was not a satisfied/happy customer and was advised a manager would be in contact....meanwhile 3 months later still no contact More

Report | Print

awesome dealership Love the dealership and everyone so helpful and caring and willing to go the extra mile make sure you are happy and satfieds with your new car thanks Love the dealership and everyone so helpful and caring and willing to go the extra mile make sure you are happy and satfieds with your new car thanks so much More

Report | Print

2014 Camaro 2SS 1LE I am from out of state and inquired about a car and Oscar contacted me and was able to work with me through email and over the phone to come to a fair I am from out of state and inquired about a car and Oscar contacted me and was able to work with me through email and over the phone to come to a fair price on the car as well as my trade-in. Oscar was great to deal with and made this an easy process. More

Report | Print

First Time Buyer As a first time buyer I was pretty nervous about purchasing a car. Upon my arrival to Huffines Chevrolet I was greeted by the office manager who then As a first time buyer I was pretty nervous about purchasing a car. Upon my arrival to Huffines Chevrolet I was greeted by the office manager who then introduced me to salesman Oscar Gonzalez. The car that I was initially interested in had already been sold but Oscar quickly found something that was comparable. After test driving and reviewing the features I decided that I wanted to look at something a bit bigger. Oscar remained patient and was able to find a bigger car (midsize) with all of the things/features that I was looking for. He also worked earnestly to negotiate a deal that I would be comfortable with. I also had a great experience with the financing (Eric Tanner) team as well. They answered all of my concerns/questions and worked hard to find the best financing deal. My total time spent at Huffines (initial arrival to driving off the lot) = approx. 3 hours Great service and an exceptionable experience for a first time buyer!! More

Report | Print

Thanks! Thank you Pat, Oscar and Eric for everything! The experience was better (and quicker) than expected and I appreciate you all very much. Ill see you Thank you Pat, Oscar and Eric for everything! The experience was better (and quicker) than expected and I appreciate you all very much. Ill see you again for another next year! More

Report | Print

Excellent Experience My husband and I drove down from Oklahoma City to buy a Chevrolet Volt at Huffines Chevrolet in Lewisville, TX because they had the exact car we were My husband and I drove down from Oklahoma City to buy a Chevrolet Volt at Huffines Chevrolet in Lewisville, TX because they had the exact car we were looking for (or so we thought). We spoke with Greg Sikes online before we drove down, we had planned on going to Texas on Saturday morning but Friday night we changed our minds and made the trip without informing him (Sorry Greg!). When we got there it was 7PM on Friday. We looked at the car and were greeted by Oscar Gonzalez. He was super friendly, it didn't seem forced at all, he was just a really cool guy. He was very comfortable to be around. When we got into the car with Oscar to take a test drive we realized that it didn't have a backup camera which really bummed us out as we had researched these cars for a long while and somehow missed the fact that this car did not have a backup camera even though it had the Premium trim package. We just put it back into park and didn't even test drive it. We looked at another Volt on the lot, this one had a backup camera and the safety features for lane changing but the seats were a creamy beige and not fully leather which I really did not like. We compared the two Volts for a while and Oscar let us have all the time we needed. We didn't feel pressured at all, instead of looming over us while we compared them he went back inside to talk to another customer he'd been seeing to before we drove up. We eventually decided we'd rather have the original Volt we went to see because (aside from the backup camera) it had the black leather seats and the black and white dash we wanted. We informed him of our decision and he got our paperwork started that very night. He gave us a good deal on our trade in and said it was because he told his manager that I was so disappointed about the lack of a backup camera. We had all of the paperwork done with Eric Tanner from financing within a very short amount of time and we were completely done with paperwork before 9PM. My husband spotted a discrepancy in the mileage so we didn't sign the odometer statement that night. We decided we'd do it Saturday morning because I wanted to get out of there so that Eric could get home and we were tired from the drive. Since we had driven from Oklahoma we stayed at a hotel that night and left our new Volt at the dealership so that it could charge overnight. When Saturday morning rolled around we were told that my husband was correct about the odometer numbers being different on the car vs paperwork. To make up for "our trouble", as they called it, they gave the Volt another full detail, a full tank of gas, fully charged the battery, added an extra 12,000 miles to our extended warranty, an oil change and four free oil changes and a year of free tire rotations from any GM dealer in the US. Needless to say, we were very VERY pleased with our experience from start to finish and would recommend Huffines of Lewisville to ANYONE. Every single person we worked with was excellent. Even the other employees that we came into contact (the receptionist, the other dealers) they were all very friendly and welcoming. I definitely think everyone should give them a chance. When it's time for my next purchase I will definitely be looking to them first. Thank you Oscar, Greg, Eric and Huffines for your wonderful service. More

Report | Print

Used 2011 Chevy Equinox purchased Great buying experience at Huffines Chevolet Lewisville. Salesman Oscqr Gonzales was very knowledgeable about the Equinox and answered all my question Great buying experience at Huffines Chevolet Lewisville. Salesman Oscqr Gonzales was very knowledgeable about the Equinox and answered all my questions and pulled up past warranty work. Car had a ac issue that quickly fixed by service consultant David Chapman. Finance Manager Ray Belfakih was fast and thorough. The reason a purchased the car from Huffines was their great reviews on customer satisfaction. More

Report | Print

Quick and Easy My wife and I are from Louisiana and we found a vehicle from Huffines online that we were interested in. I requested more information on vehicle. Osca My wife and I are from Louisiana and we found a vehicle from Huffines online that we were interested in. I requested more information on vehicle. Oscar Gonzalez called me within minutes and we discussed our situation. We made the five hour drive and the vehicle was as advertised! We told him the exact amount we were willing to spend and he made it work for us. If you're looking for a great used car at a great price, I would recommend Oscar. No hassle, quick & easy! More

Report | Print

Just what we were looking for My husband and I driove from fort worth to lewisville especially for a certified 2015 suburban. It was exactly as advertised. They closed at 9 pm and My husband and I driove from fort worth to lewisville especially for a certified 2015 suburban. It was exactly as advertised. They closed at 9 pm and we arrived at 8:15. They salesman was so nice and the no one minded staying late to complete our purchase. Couldn't be happier More

Report | Print

Disappointed I was at this dealership for hours one day doing paperwork to buy a car. The next day the car I bought was sold to someone else. Getting paperwork wa I was at this dealership for hours one day doing paperwork to buy a car. The next day the car I bought was sold to someone else. Getting paperwork was difficult and struggle. These financial guys act like they know way more then you do. The third day I went back because we were going to try and make a deal on another similar car they received in by mistake. I had a funny feeling as if this was going to turn bad. I walk back towards finance , again to try and do paperwork. For the second time. The fleet manager asks his staff, mainly management. "Have you made a deal with the weirdo girl yet?" They said shes right there. The guy apologized but my overall experience was disappointing. The issues I had in the first place purchasing a car, weren't my fault. Treat people right from the beginning. If you screw up, don't blame the customer or talk bad about them. More

Report | Print