Oscar Gonzalez | Page 5

Huffines wants to earn your business I would say, other than going to the dentist, buying a car would have to be the least favorable thing to do. Overall, I am very happy with the experi I would say, other than going to the dentist, buying a car would have to be the least favorable thing to do. Overall, I am very happy with the experience I had of buying a car at Huffines. I didn't feel pressured by the sales staff to accept something that I didn't want or could afford. A complete night and day different experience than what I had at a Toyota dealership the Saturday, when the sales manager actually insulted me several times by telling me that he didn't need to sell anymore cars because "he sold enough today". They are still calling me, wanting me to come back in. I guess they realized they hadn't sold enough cars. Too late, I already got great sales service from Huffines. More

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First car! I financed my first car, a 2014 Chevy Cruze. They did everything possible to make sure I walked out with what I wanted and that was in my price range. I financed my first car, a 2014 Chevy Cruze. They did everything possible to make sure I walked out with what I wanted and that was in my price range. They were very helpful and extremely nice! I would definatly refer someone to the dealership! More

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Incompetence or Out Right Lies? I found a 2014 pre owned Honda Ridgeline on line with only 5500 miles and contacted the internet sales department at Huffines Chevrolet Lewisville. T I found a 2014 pre owned Honda Ridgeline on line with only 5500 miles and contacted the internet sales department at Huffines Chevrolet Lewisville. The sales rep told me the truck was like new. He said he did a walk around the vehicle and it was in perfect condition. We agreed on price and I purchased a ticket to fly in to Dallas to pick up the truck. The sales rep even picked me up at the airport. At the Huffines everything went fine until I noticed the five small dents in the passenger door. The rep said this could be fixed via paintless dent removal. The next day when the dent technician came to fix the vehicle he was surprised and said "I already fixed this one. These dents are what remain after I pulled out the large dent and one on the other side of the truck too. I told the dealership to send the truck to the body shop." I called the sales rep and asked what could be done. He said "We've already lowered the price so bring the truck back." I replied "fine". A few minutes later the sales rep called back and stated that body work on the door should only be $200-300 and Huffines would discount the truck $300. Having recently had body work done on my old car I was skeptical. I took the truck to a national collision repair chain and was given an estimate for $1212.00. I called the sales rep and told him I was bringing the truck back. When I arrived at Huffines they were polite but there was no apology. The pre owned sales manager spoke to me and knew the situation but again no apology. So my question is "Did the sales rep know the vehicle was damaged?" If so, then he is dishonest and was hoping I wouldn't notice the dents. If he didn't know the vehicle was damaged then the staff at Huffines don't communicate well as the dent technician had already notified them the truck needed to go to the body shop. They kept it on the lot hoping some poor schmuck wouldn't notice. Further, when I noticed and challenged them the failed to take responsibility, properly fix the truck and complete the sale or satisfy me as a customer. Now I'm out $385 for the airline ticket there and back. It is unfortunate that dealerships such as Huffines give the car business a bad name. I have purchased three vehicles on line with no problem. The moral of the story "Let the buyer beware when doing business with Huffines." More

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Great experience I want to start out that I came by to inquire about upgrading my car due to our first grandchild so we needed a car that would carry more than 5. Henr I want to start out that I came by to inquire about upgrading my car due to our first grandchild so we needed a car that would carry more than 5. Henry Boyd showed me a 2014 Chevy Traverse and we went for a drive and absolutely loved it. Henry was great and followed up with email and phone calls to update me that it was still available. Well after thinking about it we decided to see what our trade would get us and William Bohrmann gave it his all and once he found out what my wife wanted and what it would take for her to drive it home, He made it happen! As many cars as I have bought this was by far the best experience I have ever had purchasing a car! No Lie! We got our deal, Henry showed us how everything worked and Billy made us feel right at home and we drove off in the fastest time I've ever spent at the dealer. Oscar had the paperwork laid out explained everything and I signed away and off we went. I will be bringing my son to buy his SUV for his new baby and know that this will be my place of business for a long time to come! Thanks for treating us like family and making it an experience to brag about! More

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Amazing staff I was very impressed with the Huffines dealership. They were very professional, courteous, and honest. I will be recommending them to my friends and f I was very impressed with the Huffines dealership. They were very professional, courteous, and honest. I will be recommending them to my friends and family. More

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WONDERFUL SERVICE David Maynard was such a wonderful help. He helped me find a car that I love, and he got in in my price range. Not to mention that we forgot to take o David Maynard was such a wonderful help. He helped me find a car that I love, and he got in in my price range. Not to mention that we forgot to take our personalized plates off of our trade in vehicle and he called me and told me that he had them, that I just needed to pick them up. I do not think that anyone else would do that. I would recommend him to anyone that buys a vehicle. Such a wonderful person. Wonderful quality too. I am enjoying my car. From now on, all of my vehicles will come from Huffines Chevrolet. Not to mentions Oscar in the finance department was wonderful as well. They know how to treat you like a human being and joke around with you, where other places will just be like robots. Emily More

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Scott Spiegel Sales Experience I have purchased two cars from Huffines and Scott was my salesman for both cars and each time the experience was awesome. Scott allowed us to drive se I have purchased two cars from Huffines and Scott was my salesman for both cars and each time the experience was awesome. Scott allowed us to drive several cars until we found that just right car. The finance department was fast and efficient making it a quick purchase. I have never enjoyed car buying due to the amount of time it takes to make a deal however this was not like that at all. More

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Great experience I came to this dealership looking for a Chevy equinox, but when speaking with Mr.Dawson, he informed me that it had just been sold. Instead, he recomm I came to this dealership looking for a Chevy equinox, but when speaking with Mr.Dawson, he informed me that it had just been sold. Instead, he recommended a Saturn Vue. It was three years older than the car I was trading in, but it had less miles, no previous wrecks, and was still in great condition. Mr.Dawson was very friendly and helpful with looking at the SUV, and I was able to get a really good deal, and a car that did exactly what I needed it to do. When taking care of the financing, Mr.Gonzales was very welcoming and up front about the paperwork. Mr.Dawson and Mr.Gonzales did a great job helping me get the vehicle I needed. More

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Great Experience This dealership was great to work with. We drove 5 hours to purchase our vehicle and Huffines made the drive worth it. We were able to agree on a pr This dealership was great to work with. We drove 5 hours to purchase our vehicle and Huffines made the drive worth it. We were able to agree on a price that was fair to both parties. Lee, Billy and Oscar were all very professional and courteous. I would recommend Huffines to anyone searching for a new or used vehicle. More

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Great experience at Huffines Chevrolet I would highly recommend the Huffines Chevrolet dealership. I had a great experience purchasing my new 2014 Camaro here. Scott took me for a great tes I would highly recommend the Huffines Chevrolet dealership. I had a great experience purchasing my new 2014 Camaro here. Scott took me for a great test drive and was able to explain all of the features of the Camaro. I worked with Andy and Oscar on finalizing the purchase of my new car. Everyone at the dealership was very friendly and offered great service to help me get the car for the right price - even matching a deal that I had seen online from another dealership. I would recommend this dealership to anyone looking to buy a new car. More

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