Oscar Gutierrez | Page 3

Very pleased with my experience. Oscar was extremely informative and expedited the process. This is my third BMW purchase at Braman! I keep coming back for the excellent service and Oscar was extremely informative and expedited the process. This is my third BMW purchase at Braman! I keep coming back for the excellent service and professionalism I receive.... and the cars are awesome! More

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Well i was looking for a used X5 but then i saw a mew model x5 in lot and decide to jump on that one and im happy, sad to see my sports car go, but this has plenty of power and it was the color combo i w model x5 in lot and decide to jump on that one and im happy, sad to see my sports car go, but this has plenty of power and it was the color combo i was looking for. More

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Oscar G is fantastic and we recommend him to our friends and colleagues. Will use him again. and colleagues. Will use him again. More

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This will have been our third time purchasing with Braman WPB, and each time the experience remains to be better and better. We had the privilege of being assisted by Mr. Oscar Gutierrez for the purchase of WPB, and each time the experience remains to be better and better. We had the privilege of being assisted by Mr. Oscar Gutierrez for the purchase of our X3. From start to finish Oscar was friendly, patient, professional, and above all listened to our wishes and concerns. We recently had our baby come 1 month early and little did we know her car seat did not fit in our current X1. Oscar was quick to assess what was most important to us and by the third vehicle pulled around we had found the one that worked for us! Because we were browsing the first day we did not have our X1 with us, they offered to pick up our car in Miami where we live and send someone with the paperwork if it made it easier for us since we are with a newborn at home. Every detail of his service were kind and beyond expectation. We returned the next morning after placing a deposit and everyone from the finance manager, to Osiris who assisted us with paperwork and our many questions, down to the incredible Genius Rob who showed us the works and tech of our vehicle was incredibly professional and polite. And can’t forget the amazing Carlos who was our photographer post purchase! We were surprised to see that Mr. Gutierrez had even gone above and beyond to bless us with a teddy bear to bring home to our sweet girl with our purchase. I would highly recommend this dealership to any and everyone. They exceed all expectation when it comes to purchasing a vehicle and truly treat you like family! Thank you Oscar for getting us into a newer safer car for us and our new little family. 🙏🏽 More

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The car buying experience was made very easy with BMW Braman West Palm. Oscar Gutierrez was very professional, helpful and provided an excellent service. Thank you to everyone that was involved including Braman West Palm. Oscar Gutierrez was very professional, helpful and provided an excellent service. Thank you to everyone that was involved including the product specialist, finance and Oscar. Not a typical dealer that pressures you into buying. More

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My husband and I purchased a pre-owned BMW through Oscar at Braman approximately two years ago which we paid premium market value. He was definitely a sweet talker and knew how to keep us distracted to make at Braman approximately two years ago which we paid premium market value. He was definitely a sweet talker and knew how to keep us distracted to make his sale. We recently went back to the same dealership to trade that car in for an upgrade. To our surprise; we were informed of multiple accidents that our car was involved in prior to our purchase which also decreased the trade-in value. Oscar never declared that to us at the time of purchase or we would not have purchased that car. I’m very disappointed in Oscar and I would have never expected that from such a reputable dealership. Maybe from a buy-here-pay-here dealership. That’s now how you treat loyal customers. Good customer relationships are important and aren’t built on unethical behavior. Had he informed us, we would have mad an educated decision and perhaps chose another vehicle with a higher price tag for a better commission for him. Now I’m looking elsewhere for our upgrade. More

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After completing all the paperwork, my salesman was tied up with another customer and Oscar Guiterrez step in and helped me with the temp tags on my car and made sure everything was in order for a proper se up with another customer and Oscar Guiterrez step in and helped me with the temp tags on my car and made sure everything was in order for a proper send off driving off the lot. In addition, I traveled about 1000 miles to make the purchase of the pre-owned car, I requested a lunch basket that all the employees were having since the dealership was having a luncheon on that day. Oscar was able to work with management and approve my request which was icing on the top and make my looong trip back to home easier. Great level of customer service by Mr. Gutierrez. Much appreciated! More

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Buying a used car out of state is not an easy process especially if the vehicle that I am interested in is about 1000 miles away! Willie is the best pre-owned sales person that I have ever dealt with so especially if the vehicle that I am interested in is about 1000 miles away! Willie is the best pre-owned sales person that I have ever dealt with so far. From the beginning of the purchasing process to the very end, he was able to answer and coordinate with his managment to all of my questions and concerns to assure me of the great vehicle condition and proper delivery. Mr. Orth provided the superior level of support that I needed in every way and he is absolutely a customer advocate! He has been in the car business I believe over 46 years and it showed his level of service to back it up. In addition, he also has a great sense of humor to make my purchasing experience easier and put me at ease considering that I have traveled long distance out of state. He also accommodated me having a staff member at Braman motorcars pick me up at the airport upon my arrival. If you are in the market for a new car or a used car that Braman motorcars have on their lot, please ask for Willie Orth, he is the best salesman there! He will provide the support and peace you need throughout the whole process and make your purchasing experience a positive one! Thanks Willie! More

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Great customer service. I came in just to look into a trade in and I left with my preowned 2020. Im definitely coming back to Braman BMW WPB. I came in just to look into a trade in and I left with my preowned 2020. Im definitely coming back to Braman BMW WPB. More

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Did you ever like a salesman so much that you wanted to buy That is Willie Orth and we bought two cars in two months because he was so good. Knowledgeable, never pushy, patient, willing to negotiate. Told us al That is Willie Orth and we bought two cars in two months because he was so good. Knowledgeable, never pushy, patient, willing to negotiate. Told us all amenities we would receive at Braman including car washes and free lunch. Three years ago the service at Braman was not good or maybe we just didn’t find Willy. Wish we were 3 people so we could do it again. Thanks, Willy. Joan Galiardo More

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