Oscar Huey

My 2024 Jeep Grand Cherokee 4xe has had a persistent overheating issue and has been in service five times since April 20, 2026. Despite multiple diagnostic attempts, repairs, and involvement of Jeep tec overheating issue and has been in service five times since April 20, 2026. Despite multiple diagnostic attempts, repairs, and involvement of Jeep technical support, the problem remains unresolved with no clear timeline or root cause identified. During this time, I have not been provided a loaner vehicle because the service dealer did not originate my lease, and the only option offered is rental reimbursement, which is not practical due to out-of-pocket costs. At this point, I am still making lease payments while without reliable transportation and relying on public transit. I have not received a clear resolution path despite repeated . More

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The ultimate in professionalism, knowledge, customer service and friendliness. Everyone was exceptionally incredible. Loved Shock! service and friendliness. Everyone was exceptionally incredible. Loved Shock! More

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Electric work was done very well. No problems. Explained everything.Oscar,Jurod,Uqba very informative. No problems. Explained everything.Oscar,Jurod,Uqba very informative. More

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