Oscar Johnson | Page 117

Very good at customer service Got my car in and out promptly and very quickly. Very friendly. Oscar was so nice and I will return to him when I go back for service there. Also Neil Got my car in and out promptly and very quickly. Very friendly. Oscar was so nice and I will return to him when I go back for service there. Also Neil Williams was very nice while I waited and accommodated me on our new purchase of a 2019 Prius that we purchased two days after I spoke to home while waiting on my service to be done. More

by cathypetty5 Verified Customer Verified Customer

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Service Great service. Parts had to be ordered but were in the next day. Needed two sensors for my Toyota Highlander sport SUV. Oscar Johnson was excellent. Great service. Parts had to be ordered but were in the next day. Needed two sensors for my Toyota Highlander sport SUV. Oscar Johnson was excellent. More

by norris.humphrey Verified Customer Verified Customer

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Great service Wait was a little long but that is to be expected. Waiting rooms are equipped with comfortable chairs and you are able to watch tv or nap. Wait was a little long but that is to be expected. Waiting rooms are equipped with comfortable chairs and you are able to watch tv or nap. More

by lisalance1620 Verified Customer Verified Customer

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Service advisor was rude I went in for service on my 2018 Corrolla and was greeted by Raymond Persaud. He was polite and efficient in getting me set up for service.(oil change I went in for service on my 2018 Corrolla and was greeted by Raymond Persaud. He was polite and efficient in getting me set up for service.(oil change) He advised me that someone would come get me from the waiting area when my car was ready. For approximately 1 1/2 hours I watched as service writer after service writer came into the waiting area and personally talked to every customer that they were looking for and explaining to them issues with their car or just simply letting them know their car was finished and escorting them to the cashier or the area where their car was parked. I then received a phone call from Oscar Johnson and was told my car was ready and that I could come to the cashier to get my keys. (how personable) I went to the cashiers area and see Oscar putting my keys on the counter with the service ticket. I approached him and asked for my keys and also had a question about my cars maintainance timer. Since the life time oil changes do not include tire rotations and the dealer only changes the oil every 10,000 miles and the computer is set at a 5,000 mile alert, I asked him what could be done to silence the alert at 5,000 miles he told me to just (GOOGLE IT) or he guessed that I could ride by the dealership. (real Professional) I guess we don't mean much since we're there for the free oil change. Oscar could use some customer relations training from the other service writers. More

by mudflap721 Verified Customer Verified Customer

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Miguel Perez is a caring and attentive car dealer. He jumped up immediately to assist me when I walked I'm at the end of a long day and Miguel took me on a test drive despite the fact it was close to clo jumped up immediately to assist me when I walked I'm at the end of a long day and Miguel took me on a test drive despite the fact it was close to closing. His manager Greg Webster, gave me space to think and did not pressure me at all. I got a great deal on a great car and a loaner for 4 days to put in fog lamps. Thanks team! More

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Georgia's Best I had bad credit, but THANKS to Mrs.Rose and the work she did I got my first new car. after a short time I got a 2019 RAV 4, and love both vehicles. A I had bad credit, but THANKS to Mrs.Rose and the work she did I got my first new car. after a short time I got a 2019 RAV 4, and love both vehicles. Also, the service department is great. They have always taken care of my vehicles. When YOU go here you are FAMILY. More

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Pleasant My only concern was the wait...with an appointment I was at the service center for 2.5 hours to have my tires rotated. The customer service was superb My only concern was the wait...with an appointment I was at the service center for 2.5 hours to have my tires rotated. The customer service was superb as always. More

by Dthannah87 Verified Customer Verified Customer

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I had great experience everyone was so nice Milton and Oscar theses guys are spot on Bout are very nice and very helpful Milton was my salesman and he was so nice He still calls to see is e Milton and Oscar theses guys are spot on Bout are very nice and very helpful Milton was my salesman and he was so nice He still calls to see is everything alright More

by f.harris64 Verified Customer Verified Customer

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I had Great expriense with Oscar Johnson he was very great I had great experience here at Toyota in McDonough and mr Oscar was great service advisor and I certinaly will come back and I will send my cousins an I had great experience here at Toyota in McDonough and mr Oscar was great service advisor and I certinaly will come back and I will send my cousins and families here More

by mohammadkhan157 Verified Customer Verified Customer

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Oil and filter change, tire rotation An excellent job as usual as I received my service for my truck. Always a quick, efficient service. Continue to keep up the good work!! An excellent job as usual as I received my service for my truck. Always a quick, efficient service. Continue to keep up the good work!! More

by hawk86q Verified Customer Verified Customer

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