Oscar Johnson | Page 116

Oscar was a great customer service rep! This was my first time at this dealership and the experience was smooth and quick. The service was friendly and I would highly recommend! Great job This was my first time at this dealership and the experience was smooth and quick. The service was friendly and I would highly recommend! Great job Oscar! More

Report | Print

I was unable to reach Service to schedule an appt. yesterday ( made several attempts) but when I showed up this morning Oscars Johnson handled everything very efficiently and with a very pleasant dem yesterday ( made several attempts) but when I showed up this morning Oscars Johnson handled everything very efficiently and with a very pleasant demeanor. He made the entire experience vertical enjoyable and I will be back for future service on my Rav4 (new to me). More

Report | Print

Not at all busy like it usually is. Got in and out in less than 1 hour. As always, Oscar was very nice and helpful. less than 1 hour. As always, Oscar was very nice and helpful. More

by tclimo Verified Customer Verified Customer

Report | Print

I love this dealership! I live within one mile of another Toyota dealership, but I choose to drive 20+ miles to come to this one. Great service & they never try to sell me unnecessary services. Toyota dealership, but I choose to drive 20+ miles to come to this one. Great service & they never try to sell me unnecessary services. More

by alp1142 Verified Customer Verified Customer

Report | Print

Amanda was great!!! She help to inform of services that I need that I was but informed about before. She was very nice and polite need that I was but informed about before. She was very nice and polite More

Report | Print

Staff is unfriendly and unprofessional If a customer is waiting for you to finish a phone call, the very moment you hang up , that customer should be acknowledged, especially when you’ve se If a customer is waiting for you to finish a phone call, the very moment you hang up , that customer should be acknowledged, especially when you’ve seen the customer and customer has been waiting several minutes. You should not grab your cell phone to send a text, glance at and ignore the customer. “Yeah dude, I’m still standing here!” A simple acknowledgment such as “I’ll be with you in a moment” goes a long way. Not one but two staff members were unfriendly and unprofessional. The guy at the check in counter and the girl at the cashier. I did not work with these people, they were the ones on staff at pick up. More

by AG Verified Customer Verified Customer

Report | Print

Wonderful Experience It was wonderful working with Amanda. She got me in an out of there within an hour as promised. I love Jim Ellis Toyota of McDonough and will contin It was wonderful working with Amanda. She got me in an out of there within an hour as promised. I love Jim Ellis Toyota of McDonough and will continue to bring my care in for service as long as I am in Georgia More

by NicoleBurton1970 Verified Customer Verified Customer

Report | Print

Great experience The team at Jim Ellis Toyota resolved my issue in a timely fashion and to my satisfaction. I am always happy with the service they provide. The team at Jim Ellis Toyota resolved my issue in a timely fashion and to my satisfaction. I am always happy with the service they provide. More

by wabatten Verified Customer Verified Customer

Report | Print

Mantinance car service Wish it was someone standing outside to direct me where to go because it was my first time at this location. Overall customer service was great. Wish it was someone standing outside to direct me where to go because it was my first time at this location. Overall customer service was great. More

by jaquitaburnett Verified Customer Verified Customer

Report | Print

It was great.. I was quoted a 2 hour wait time but. It did not take that long.. I walked out looked at the trucks, sat in a few, and before I knew he called and told me my car was ready and he called my It did not take that long.. I walked out looked at the trucks, sat in a few, and before I knew he called and told me my car was ready and he called my name over the PA a few times.. Great Time at the dealership More

by antbz1221 Verified Customer Verified Customer

Report | Print