Oscar Linares | Page 3

Vincent went above and beyond to get us the best deal possible. He moved mountains in just a couple of hours. Vincent worked on Oscar's behalf, and will rise to stardom some day. Great job Vincent! possible. He moved mountains in just a couple of hours. Vincent worked on Oscar's behalf, and will rise to stardom some day. Great job Vincent! More

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Worst dealership to purchase a vehicle at; I got approved for a 2022 Infiniti when I went to get approved I couldn’t even take the car because the windshield was cracked. When I did pick it up a week later I for a 2022 Infiniti when I went to get approved I couldn’t even take the car because the windshield was cracked. When I did pick it up a week later I noticed the back passenger driver side had a small dent/ding they told me to take it and schedule an appointment to get that fixed… I took it in within 4-5 I picked it up to see that the whole back door was a totally different color of grey; at least two shades lighter, I told used salesperson Vincent it’s a a different shade and he shrugged it off and said it was the shade/shadow.. I called them again they said they would speak to used car sales manager to find a solution; never got a call back I called in and spoke to a TOM RED or REED he said he was the internet sales manager and promised to call me back…NEVER DID… again I called to talk to sales manager the person on the phone took my info and guess what till this day no phone call… I purchased the car in September 2025 we are now at the end of December… More

by hugobustos7 Verified Customer Verified Customer

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Oscar was friendly, kept me updated, kept checking on the finance guy for me. Oscar did a great job. The only negative about my experience (but it has NOTHING to do with Oscar, is that I have good credit, wa finance guy for me. Oscar did a great job. The only negative about my experience (but it has NOTHING to do with Oscar, is that I have good credit, was ready to lease, agreed to all terms, and the process still took 3.5 hours. You'd sell more cars if you fixed the wait time for customers like me. More

by stevenelder Verified Customer Verified Customer

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Overall great experience. Punctual and timely communication was appreciated. Most responsive dealership I dealt with throughout Southern California. Punctual and timely communication was appreciated. Most responsive dealership I dealt with throughout Southern California. More

by Jenilynnz Verified Customer Verified Customer

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Serra Honda Excellent Service Just had an amazing experience at Serra Honda. The customer service was top-notch from start to finish. If you go, ask for Tom he’s professional, helpful, and makes the experience at Serra Honda. The customer service was top-notch from start to finish. If you go, ask for Tom he’s professional, helpful, and makes the whole process smooth and stress-free. Highly recommended! More

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Awesome work with the team and 100% would come back thank you for everything guys! you for everything guys! More

by jgjuangutierrez26 Verified Customer Verified Customer

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I’m grateful for the Cari got the personal are very efficient, kind and friendly efficient, kind and friendly More

by JJORGE1 Verified Customer Verified Customer

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Amazing experience will go back for future purchases, everyone was so helpful and made everything so comfortable and no stress. everyone was so helpful and made everything so comfortable and no stress. More

by kbleemers Verified Customer Verified Customer

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This was our 3rd time leasing or buying a vehicle at this dealership.I was not happy this time around due to the finance team messing up on the calculations on my lease contract which triggered me to receiv dealership.I was not happy this time around due to the finance team messing up on the calculations on my lease contract which triggered me to receive a letter indicating termination of lease contract with very vague reason. Instead of owning up their mistake and calling me back into the dealership to have the contract redone, they took a shortcut, mailed a letter to end my lease contract and asking me to return the car. I guess they dont need my business. Luckily our sales person Saul came to the rescue and helped us resolve the issue. If it wasnt for him, i would not have stepped foot in that dealership again. More

by ALINEKOJAK Verified Customer Verified Customer

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Oscar was a huge help to my husband and me when purchasing our car. He never pressured us to make a decision. Oscar is very knowledgeable not only with Honda but with other car companies. He was ab purchasing our car. He never pressured us to make a decision. Oscar is very knowledgeable not only with Honda but with other car companies. He was able to help us compare different makes and models of the cars we were looking at. His friendly, no pressure approach was very much appreciated. More

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