Oscar MELARA

I wanted to share my experience with HONDA OF VALLEY STREAM. First I would like all to know I live in Valley Stream NY for over thirty years. I also purchased a new honda civic in 2019 from this dealers STREAM. First I would like all to know I live in Valley Stream NY for over thirty years. I also purchased a new honda civic in 2019 from this dealership. My purchase was so much easier and civil from this week. Sales manager Mr. Martino and at that time General Manager Mr. Parlow got together and made it happen. I will begin with Sunday June 8th , 2025. I went to honda of valley stream used car lot on Sunrise highway. I was greeted with the utmost respect by Mr. Chris John. We looked and I drove a 2022 honda HR_V... SO FAR SO GOOD. I told Mr. John its Sunday so i will come back tomorrow. Monday morning at 10am i went back and saw Mr. John. I made an offer for the vehicle and he went to General Manager OSCAR MELARA. He came back and said its to low. Hey, you have to always start low correct???. I came up another Thousand dollars....He brought it to Mr. Oscar Melara. A few minutes or so later Mr John came back and stated my General Manager Melara wants to see you in his office. Right than and there I know what was going to happen. Never, NEVER in all my years (im a senior citizen) purchasing vehicles for my parents, children and family members that the GENERAL MANAGER CALLED ME IN THEIR OFFICE. If you are reading this review and purchased a vehicle you know the GENERAL MANAGER COMES TO YOU. Mr. Melara read his resume to me how smart he was and how this vehicle he can sell wholesale for more. When he finished I showed him my GRAY HAIR and said I bought many vehicles over the years and read my resume. At the end we were one thousand dollars apart over a vehicle that was 20 plus thousand dollars. When it comes to managers who believe they are the smartest one in the room you know trouble is near. General Manager Mr. Melara should have came out of his office and walked a little to Mr. John desk and greeted me. At this time it was not about the money. (REMEMBER CUSTOMER SERVICE) I guess he was to lazy to get out of his chair.. Im very disappointed in this Dealership. Always, the General Manager, Sales Manager comes to you and says HELLO even if you did not purchase a vehicle. In addition, they say thanks for coming in today!!!!!! In closing, I can only hope someone from this dealership gives me a call to say hey how was your experience on Monday JUNE 9, 2025. WILL UPDATE THIS REVIEW SOON!!!!! More

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Since its based in my hometown, easy and trustworthy. Hate the tariffs that got in the way but managed to get it through. Hate the tariffs that got in the way but managed to get it through. More

by davidoropeza1997 Verified Customer Verified Customer

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I recently bought a car at Valley Stream Honda and I couldn’t be happier with the entire experience. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely interested in help couldn’t be happier with the entire experience. From the moment I walked in, the staff was welcoming, knowledgeable, and genuinely interested in helping find the right vehicle. My sales person Marlon was patient, honest, and made the process stress free. The finance process with Josh, was also straightforward with no pressure. I recommend Valley Stream Honda if you’re interested in a used or new vehicle. Their professionalism, transparency, and excellent customer service set them apart. More

by maureenfriedman Verified Customer Verified Customer

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They were straightforward and very helpful. Everyone was professional and very welcoming. They were knowledgeable about the cars and the negotiation felt fair. Everyone was professional and very welcoming. They were knowledgeable about the cars and the negotiation felt fair. More

by njglaser7 Verified Customer Verified Customer

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Everybody was helpful and knowledgeable. especially Juan he was very considerate and friendly. I would recommend anyone is they are shopping for a Honda to talk to Juan. especially Juan he was very considerate and friendly. I would recommend anyone is they are shopping for a Honda to talk to Juan. More

by JORGEP1962 Verified Customer Verified Customer

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This dealership’s everything was excellent and very professional. Specifically sales rep Kazi Kamal was awesome. professional. Specifically sales rep Kazi Kamal was awesome. More

by KAZI_SAJIB Verified Customer Verified Customer

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It was great Experience I like how they treat the customer and all of them is so welcome to everybody customer and all of them is so welcome to everybody More

by midoELSHORBagy6 Verified Customer Verified Customer

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I am grateful to Kazi Bhai. He is a very good salesman. I appreciate his words. He helped me a lot to get the car and to get it as soon as possible. Thank you Kazi Bhai. I am ob He is a very good salesman. I appreciate his words. He helped me a lot to get the car and to get it as soon as possible. Thank you Kazi Bhai. I am obliged to give you a five star rating. More

by cargardensylhet Verified Customer Verified Customer

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A very professional and friendly team of individuals that are honest and straightforward that works towards you being a satisfied customer. are honest and straightforward that works towards you being a satisfied customer. More

by SEANSOLAR8 Verified Customer Verified Customer

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The whole leasing process ran smoothly thanks to Nataly Arnez. This is my second car lease with Nataly and I am very satisfied with the whole experience. Arnez. This is my second car lease with Nataly and I am very satisfied with the whole experience. More

by Josephine Verified Customer Verified Customer

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