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Oscar Vizcarra
Oscar Vizcarra at Toyota of Coconut Creek

Oscar Vizcarra | Page 64

Service Advisor

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.7
836 Reviews
4.7

836 Reviews

Write a Review

836 Reviews of Oscar Vizcarra

March 18, 2022

Dealership Rating
Employee Rating

The service technician was very helpful and was able to help me out and professional More

by jeog@bellsouth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 18, 2022

Toyota of Coconut Creek responded

Providing professional assistance to our guests at every visit is always our goal, and we're so happy to hear we're hitting the mark. We are grateful that you've shared your enthusiasm for Al Hendrickson Toyota, and we look forward to our next opportunity to care for you!

March 16, 2022

Dealership Rating
Employee Rating

It has an excellent service and comfort of schedules and days to receive the maintenance of the car More

by PAULAAO1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 16, 2022

Toyota of Coconut Creek responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with the Al Hendrickson Toyota team. Drive safely, and we hope to see you back again down the road!

March 16, 2022

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Employee Rating

Trying to sell you parts you do not and not ready to be replaced or they say the parts are not covered. . More

by gwl143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Shedrick Anderson

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Apr 02, 2022

Toyota of Coconut Creek responded

This feedback is concerning to receive. We strive to deliver a straightforward service experience, and it is never our intention to inconvenience or mislead our guests. I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Norman Frantz - Service Manager - 954-545-6931

March 15, 2022

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Employee Rating

Entregue mi auto a las 10:30 am y lo empezaron a revisar a las 2:40pm, solo duró 25 minutos la revisión, yo estaba atento a todo lo que sucedía. More

by COYOQUE17
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
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Apr 02, 2022

Toyota of Coconut Creek responded

Queremos lo mejor para nuestros clientes y nunca quisiéramos que se sintieran como si su tiempo no fuera respetado. Les aseguro que hablaré con el equipo para asegurarme de que estos comentarios se aborden por completo. Además, si está dispuesto, me gustaría hablar con usted para ver cómo podemos mejorar su visita. Por favor llámame a su conveniencia. Gracias, Norman Frantz - Service Manager - 954-545-6931

March 15, 2022

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Employee Rating

They are very professional and pleasant to do business with. My only criticism would be their snacks leave a lot to be desired. More

by vzgal313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 15, 2022

Toyota of Coconut Creek responded

Thank you for your candid feedback. Delivering professional and customer-focused care is always our goal, and we're happy to hear we're hitting the mark. We will discuss your input on our offerings in the waiting area and see what we can do to make improvements moving forward. We're grateful for your business at Al Hendrickson Toyota, and we hope to see you back again down the road!

March 14, 2022

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Employee Rating

Best in town no one else can compare to this dealership. the way they treat the customers are awesome More

by RESOTAMI
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz, Jarrett Elder Sr.

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Mar 14, 2022

Toyota of Coconut Creek responded

What a fantastic review! Thank you so much. All of us at Al Hendrickson Toyota appreciate your support.

March 10, 2022

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Employee Rating

I hade several Corolla and today have one Many years ago I went to Al Hendricks Toyota because your adviser Oscar V have an exceptional customer service and always assistance me Thank you Oscar !! More

by Omar Chara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 10, 2022

Toyota of Coconut Creek responded

There is nothing more we love than a happy customer and great feedback! We are pleased Oscar and the Al Hendrickson Toyota team always step in to ensure your needs are met. Thank you, Omar!

March 10, 2022

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Employee Rating

Jarret in and the young man were Carrie's sufficient and carrying out me out the request it had to be done. And had great personalities. I would say excellent customer service. More

by JANITA.BRYNER55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr.

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Mar 10, 2022

Toyota of Coconut Creek responded

Janita, thank you for the great review! We are so glad to hear that you had such a successful service experience working with Jarret and the team. Drive safely, and we hope to see you back again at Al Hendrickson Toyota!

March 09, 2022

Dealership Rating
Employee Rating

I've been to at least six dealers in my time and this dealer is number one More

by bunnyrinch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 10, 2022

Toyota of Coconut Creek responded

This feedback means a lot to us! Thank you for choosing Al Hendrickson Toyota and for stopping by to share your experience. Drive safely until we see you again!

March 09, 2022

Dealership Rating
Employee Rating

Good service. Great people. I just want to thank you guys for your unbelievable service More

by MONALAFLEUR
Recommend Dealer
Yes

Other Employees Tagged: Jarrett Elder Sr. , Shedrick Anderson

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Mar 09, 2022

Toyota of Coconut Creek responded

It is always our pleasure to ensure you are taken care of. Thank you kindly for trusting Al Hendrickson Toyota to get the job done and we look forward to seeing you again next time!

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