Oscar Yanes | Page 4

I want to extend my sincerest thanks to the family at Mercedes on old cutler. The experience was nothing short of perfect . Fast and efficient services rendered by everyone . I want to extend a extra spe Mercedes on old cutler. The experience was nothing short of perfect . Fast and efficient services rendered by everyone . I want to extend a extra special thank you to Eric Kailas of the sales department, Oscar Yanes of the management department and also Hugo Sanchez of the financial department. These three gentlemen are the dream team here . They dealt with me like family we shared smiles and laughs all while gettin the job done . I will be sure to recommend my family and friends here . The experience surpassed my expectations and I’m glad I decided to use this store in particular . Thank you all again for welcoming my son and I and helping us to the brighter future . Thank you More

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Janyll was very friendly, attentive and patient with our preference until we found what we were looking for. preference until we found what we were looking for. More

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We had a great experience! Janyll helped us get the car we wanted. She is the best. Overall, everyone was professional and helpful. We recommend this dealer 100% Janyll helped us get the car we wanted. She is the best. Overall, everyone was professional and helpful. We recommend this dealer 100% More

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I personally would like to give a huge Kudos to MR. ERIC KALIAS for showcasing “ Excellence in Customer service” My purchase went very smoothly, he made sure he explained all details of my purchase, he ERIC KALIAS for showcasing “ Excellence in Customer service” My purchase went very smoothly, he made sure he explained all details of my purchase, he was very honest , about everything which I appreciated ( No hiccups) I had specifics of what my purchase should have and he delivered. I would also I would like to thank Oscar Yanes and Walter the finance manager, they were very friendly and helpful in assisting to get me the car that I wanted. Great team work guys. More

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My recent experience purchasing a car at the Mercedes-Benz of Cutler Bay was amazing. The Sales Representative Michael Valdes was very diligent, knowledgeable and professional throughout the pro Mercedes-Benz of Cutler Bay was amazing. The Sales Representative Michael Valdes was very diligent, knowledgeable and professional throughout the process. He is an asset to your company. Thanks to the Financial Specialist Robert Llanes for working expeditiously to meet our goal. And last but not least, our heartfelt thank you to the Sales Manager Oscar Yanes. The 5 star level of service we received from his team ultimately is the reflection of his outstanding leadership. Keep up the good job!! More

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Professional, friendly, efficient, and attentive dealership. This team demonstrated a collaborative effort to get exactly what I wanted in a short amount of time. dealership. This team demonstrated a collaborative effort to get exactly what I wanted in a short amount of time. More

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Hands down! The BEST car buying experience we’ve ever had. We appreciated the professionalism, the honesty, and the customer service we received from every perso The BEST car buying experience we’ve ever had. We appreciated the professionalism, the honesty, and the customer service we received from every person we encountered. We not only left with a gorgeous new car but we also left feeling like a million bucks by how amazing we were treated. Special thanks to Janyll Henriquez who went above and beyond in assisting us. She’s patient, attentive, and well informed! We were so impressed with her stellar knowledge- we knew we could trust her immediately. We will definitely be back for another vehicle soon! This dealership has gained a customer for life! More

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Amazing experience. Janyll and Rene provided espectacular service when buying our new vehicle. We look forward to coming back. service when buying our new vehicle. We look forward to coming back. More

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Everyone at the dealership is very professional and polite. The manager has always been extremely helpful. polite. The manager has always been extremely helpful. More

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Hello,Yesterday I came in 30 min prior to closing after Hello, Yesterday I came in 30 min prior to closing after having to get rid of my previous Mercedes. I was aware of the car shortage and felt there wa Hello, Yesterday I came in 30 min prior to closing after having to get rid of my previous Mercedes. I was aware of the car shortage and felt there was no way I would find a vehicle.I was quickly attended and walked out at 10:30 with a vehicle that was both beautiful and exactly what I wanted at an rate lower that I Ed offered through my own bank. Your employees went beyond my expectation I could’ve had. Mercedes Benz. Oscar Yanes, Rene Sanchez and Reinaldo Gonzalez. Made my experience beyond excellent. Reinaldo was an amazing salesman and he made this feel like I was shopping with a friend taking his time to show me the features in my new car LATE INTO THE NIGHT past closing. Reinaldo called me today to Check up on me and once again remind me he was available to teach me how to learn to use my new vehicle whenever I was available. EXCELLENT SERVICE please contact me as I would like to write letters for each one individually to place in their employee files More

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