Roberto Llanes
Roberto Llanes at Mercedes-Benz of Cutler Bay

Roberto Llanes

Financial Services Consultant

Mercedes-Benz of Cutler Bay

10701 SW 211 St
Cutler Bay, FL 33189

Contact Me
4.9
91 Reviews

Dealership Experience

11 yrs, 2 mos

Industry Experience

22 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.9

91 Reviews

Write a Review

91 Reviews of Roberto Llanes

October 23, 2026

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Employee Rating

The best experience, it was fast and they explain everything, I appreciate all the help with my problem . More

by Jorge Bolanos
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2026

Mercedes-Benz of Cutler Bay responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 05, 2026

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Naibi is excellent in service, superb in personality and unparalleled in professionalism. I recommend her every day More

by justinneockloie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gustavo Castano, Lorenzo Veloz, Amy Rothenberger , Naibi in service who gets a 5

Oct 05, 2026

Mercedes-Benz of Cutler Bay responded

Knowing that the service on your Mercedes-Benz G-Class exceeded your expectations and that our friendly professionalism made a strong impression is truly rewarding. Hearing that you recommend our service every day is the highest compliment we could receive. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

October 02, 2026

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Excelente servicio de manera integral, trato y conocimiento pleno de la actividad, creo son ejemplo a seguir en todos los aspectos More

by aochoag1967
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Recommend Dealer
Yes
Oct 02, 2026

Mercedes-Benz of Cutler Bay responded

Hearing that our comprehensive service and full expertise impressed you is extremely rewarding. We’re delighted you consider us an example to follow, and we appreciate the trust you placed in our team for your new GLC 300 purchase. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

September 18, 2026

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Great place. Great service. They treated me very professionally. And they have good coffee and snacks too. More

by fscottoline
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Fernando Ramos

Sep 18, 2026

Mercedes-Benz of Cutler Bay responded

Your AMG CLA 45 is in great hands with our service department. Knowing you felt well taken care of and enjoyed our coffee and snacks means a lot to our service team. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

August 07, 2026

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Brandon Blanco was super proffessional and kind. He answered all our questions with plenty of knowledge. More

by yarlyn05
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Brandon Blanco

Aug 07, 2026

Mercedes-Benz of Cutler Bay responded

Your comment about Brandon’s expert and considerate approach highlights our team’s dedication. We’re delighted you chose the new GLE 350, and knowing Brandon’s guidance made your purchase easy means a lot to us. Gabriel Moncada, General Manager gabriel.moncada@mbcutlerbay.com 305-846-8909

November 19, 2025

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Our experience with Mercedes and with Janyll Henriquez was amazing! She was extremely helpful along every step of the way and made the buying process for us super smooth and easy. Definitely recommend for More

by missle13
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Janyll Henriquez

Nov 19, 2025

Mercedes-Benz of Cutler Bay responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Alfredo Guillen, Lead Sales Manager 305-251-0345 Alfredo.guillen@mbcutlerbay.com

April 18, 2025

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I’m very grateful to Janyll Henriquez for their excellent service and professionalism during my car purchase . She guided me through the entire process and answered all my questions with patient and clarity. More

by Liani
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Recommend Dealer
Yes

Other Employees Tagged: Carlos Gutierrez, Janyll Henriquez

Apr 18, 2025

Mercedes-Benz of Cutler Bay responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mercedes-Benz of Cutler Bay. We look forward to having you as one of our valued customers for many more years to come! Oliver Ortiz, Sales Manager 305-278-6117 Oliver.Ortiz@mbcutlerbay.com

October 08, 2024

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5 Stars ⭐⭐⭐⭐⭐ I recently purchased a vehicle from Mercedes-Benz of Cutler Bay, and the service was outstanding! Jorge Caso provided excellent service with true professionalism. He was knowledgeable, More

by Dileidy Donate
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Caso

Oct 09, 2024

Mercedes-Benz of Cutler Bay responded

Thanks for your feedback on your recent visit to Mercedes-Benz of Cutler Bay. It's great to hear that Jorge was able to assist you and that you had such a positive experience. Oliver Ortiz 305-278-6117 oliver.ortiz@mbcutlerbay.com

September 06, 2024

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It was a very pleasant experience. I have to thank Marines and the managers Daniel Baster and Oscar Yanes. They were very patient with us, and we are happy with the final outcome. Gre More

by Haymara Gonzalez
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Recommend Dealer
Yes

Other Employees Tagged: Oscar Yanes, Mary de la Concepcion , Daniel Baster

Sep 09, 2024

Mercedes-Benz of Cutler Bay responded

Haymara, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! Daniel, Oscar, and our team at Mercedes-Benz of Cutler Bay are glad to have you as a customer. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

September 30, 2023

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This is my fourth car I’ve purchased from Mercedes Cutler Bay. Laura was wonderful to work with a true professional . She very knowledgeable and most of all respectful of my time. More

by Msgonzalez
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: Kevin Laplanche , Laura Delgado, Ira Jones

Oct 02, 2023

Mercedes-Benz of Cutler Bay responded

We are very happy to hear that Laura provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Daniel Baster, Sales Director 305-278-6113 Daniel.baster@mbcutlerbay.com

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