Otis Colbert | Page 4

Auto accidents are traumatizing experiences, having to find a new car after, is a stressful experience. Having to find a trustworthy, fair and respectable car dealership is enough to drive anyone over th find a new car after, is a stressful experience. Having to find a trustworthy, fair and respectable car dealership is enough to drive anyone over the edge. Luckily I found Otis Colbert at Brandon Ford. On my last hope, feeling defeated Otis didn't treat me like his next commission, he treated me with genuine respect. Otis and the Brandon Ford team went above and beyond, working profusely to get me a deal that I was comfortable with, not one that would give them a bigger profit. Not only did I walk out with keys in my hand, but I also gained a trusted relationship with a dependable dealer and its associates. I highly recommend this dealership to anyone who is shopping for a vehicle, new or used. Thank you Otis and the Brandon Ford team I am grateful for your diligence and sincerity. More

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From the moment we pulled into the dealership Otis greeted us with a friendly smile and offered us his business card to call him with any questions we had while we browsed the lot. I appreciated that greeted us with a friendly smile and offered us his business card to call him with any questions we had while we browsed the lot. I appreciated that he gave us space to check things out first and was very professional (nothing like what I usually think of car salesmen). He spent so much time with us and truly made me feel like he was genuinely trying to find a perfect fit that fit within our budget. I would most defiantly go back to Brandon Ford to purchase any future vehicles, and especially from Otis! More

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From the beginning Otis was very friendly and showed that he had the interest of the customer at heart. He was honest and a very stand-up type of gentleman annd worked really hard to ensure that I had the be he had the interest of the customer at heart. He was honest and a very stand-up type of gentleman annd worked really hard to ensure that I had the best deal possible. Otis is a great salesperson, but more so a great individual and I appreciate him for that. I have no problem referring anyone to Otis or even going back myself. India Rogers More

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I went to Brandon Ford to Purchase a used Van, Mr. Colbert was the sales man i purchase from. Mr. Colbert was very friendly even though when i got there he was helping some else he made sure to check Colbert was the sales man i purchase from. Mr. Colbert was very friendly even though when i got there he was helping some else he made sure to check on us through out the whole sale. Everything was good. I strongly recommend Brandon Ford and Mr Otis Colbert for your sales person. More

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I want to thank Otis J Colbert for his excellent help in purchaseing my 2011 Edge and his follow up assistance going above and beyond the average sales person. Otis made buying my Edge a pleasureable and co purchaseing my 2011 Edge and his follow up assistance going above and beyond the average sales person. Otis made buying my Edge a pleasureable and comfortable experience. I would recommend Otis to anyone wanting to buy a vehicle from Brandon Ford and in the future when I'm ready to purchase another Ford product I will defenitly look to work with Otis. Thomas Hamilton 11/11/11 More

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I purchased a 2012 Ford Fusion. Mr.Colbert was the sales assoicate that helped me through the whole process with the purchase of my vechile.This was my first time at the dealership and I was pleased with assoicate that helped me through the whole process with the purchase of my vechile.This was my first time at the dealership and I was pleased with my experience. I would come back to this dealership again and also I would recommand the dealership to my friends. Diane Underwood More

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Upon a recent move to Florida from Colorado, I looked for a dealership to service my Ford Expedition. I found their service department to be efficient and friendly. It only seemed natural to look for a veh a dealership to service my Ford Expedition. I found their service department to be efficient and friendly. It only seemed natural to look for a vehicle to replace the Expedition. Otis introduced himself and proceeded to help us find a vehicle to meet our needs. I found him to be personable and trustworthy. He had an easygoing, engaging personality that made us feel comfortable. It was refreshing to find a car salesperson with these attributes. We felt like we were special and it helped us select a great vehicle. Thanks Otis, for your assistance. More

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I visited this dealership a couple of times and wasn't excited about the customer service. No one was rude but no one was eager to sell a car because I said I was not purchasing a car that day. I still excited about the customer service. No one was rude but no one was eager to sell a car because I said I was not purchasing a car that day. I still had every intention of purchasing a truck within a week. Thankfully when I returned to try to make a deal on my truck the person I was previously dealing with was busy with another customer so I got to deal with Otis Colbert. Otis Colbert from the start, was low pressure but eager to answer questions. The other two employees seemed frustrated or aggravated and did not believe I was in the market for a new vehicle. Otis was able to answer all questions I had due to his great customer service. His low pressure approach really put me at ease. While Otis was very low pressure he also knew all the information I wanted and needed to hear to purchase a truck that night. I usually do not take the time to fill out surveys or questionnaires but I felt it was important to express how much of an asset Otis is to your company and individual dealership. As far as the new vehicle purchase goes I am very happy with it. So far so good! This dealership has a huge inventory and many options for the same vehicle. Overall I would say my first couple dealings with this dealership were ok but the final one was great! More

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